www.CVOHARLEY.com

CVO Technical => Electronic Toys and Gadgets => Topic started by: bissjim on September 12, 2013, 12:25:49 PM

Title: Updating infotainment System
Post by: bissjim on September 12, 2013, 12:25:49 PM
 Useful info if you are updating the 14 infotainment system.

http://www.hdforums.com/forum/touring-models/907330-scary-experience-updating-2014-radio-firmware.html

Jim@hdbomm.com
Title: Firmware update radio CVO Limited ?
Post by: FLHTCUSE7 on October 13, 2013, 02:46:25 PM
I am trying to update the firmware to a newer version but must be doing something wrong, hopefully someone here can help me out with some advice.

I downloaded the zip file to the included USB memory stick but when I plug it in to the USB port on the Motor cycle the only message that comes up is that the stick does not contain any media that can be played. (Like music)

Any suggestions to what I am missing here?   :nixweiss:
Title: Re: Firmware update radio CVO Limited ?
Post by: newseultra07 on October 13, 2013, 03:36:19 PM
http://www.harley-davidson.com/en_US/Content/Pages/Owners/infotainment/software-downloads.html


Here you go.. Instructions on how to update
Title: Re: Firmware update radio CVO Limited ?
Post by: Fired00d on October 13, 2013, 03:40:21 PM
I am trying to update the firmware to a newer version but must be doing something wrong, hopefully someone here can help me out with some advice.

I downloaded the zip file to the included USB memory stick but when I plug it in to the USB port on the Motor cycle the only message that comes up is that the stick does not contain any media that can be played. (Like music)

Any suggestions to what I am missing here?   :nixweiss:
See the first post in this thread along w/the post above for assistance.

 :pumpkin:
Ride Safe,
Fired00d
 :fireman:
Title: Re: Updating infotainment System
Post by: FLHTCUSE7 on October 13, 2013, 03:50:49 PM
That is what I followed and can not make it work.
Title: Re: Updating infotainment System
Post by: skratch on October 13, 2013, 04:07:33 PM
you have to extract the file from the zip file.  you don't want the zip file on the memory stick, just the file that is within the zip file.  make sense?
Title: Re: Updating infotainment System
Post by: FLHTCUSE7 on October 13, 2013, 04:09:21 PM
It does, I will give it another try on my work PC in the am. Not sure if it is interference with my spyware software at home.
Title: Re: Updating infotainment System
Post by: Fired00d on October 13, 2013, 04:09:55 PM
That is what I followed and can not make it work.
These directions - http://www.harley-davidson.com/en_US/Media/downloads/Genuine_Motor_Accessories/advanced_audio/ISYS_Software_Update_Instructions.pdf?

 :pumpkin:
Ride Safe,
Fired00d
 :fireman:
Title: Re: Updating infotainment System
Post by: Master Guns on October 13, 2013, 04:17:25 PM
That is what I followed and can not make it work.

You said you put the zip file on the USB drive, I believe that the zip file is to be down loaded to your desktop on your computer.  Recommend re-reading instructions again and slowly go step by step.
Title: Re: Updating infotainment System
Post by: Fired00d on October 13, 2013, 04:20:15 PM
These directions - http://www.harley-davidson.com/en_US/Media/downloads/Genuine_Motor_Accessories/advanced_audio/ISYS_Software_Update_Instructions.pdf?
See 2C of the directions I posted above.

 :pumpkin:
Ride Safe,
Fired00d
 :fireman:
Title: Re: Updating infotainment System
Post by: FLHTCUSE7 on October 13, 2013, 04:21:52 PM
That is what I did do, downloaded to PC hard drive, extracted file, then copied to thumb drive = no go.
(Sorry my initial statement was somewhat unclear)

I believe it is interference with the antivirus software, at least I hope it is, will try on another PC in the am.
Title: Re: Updating infotainment System
Post by: FLHTCUSE7 on October 13, 2013, 04:22:36 PM
Thanks,
That's the instructions I followed.

See 2C of the directions I posted above.

 :pumpkin:
Ride Safe,
Fired00d
 :fireman:
Title: Re: Updating infotainment System
Post by: Fired00d on October 13, 2013, 04:29:46 PM
OK... good luck... hope you get it figured out.. software updates can be a royal PITA at times. :(

 :pumpkin:
Ride Safe,
Fired00d
 :fireman:
Title: Re: Updating infotainment System
Post by: skratch on October 13, 2013, 10:32:20 PM
is the memory stick larger than 8 gb?  is it formatted as fat?

i've heard issues with updating before and those turned out to be the sticking points.
Title: Re: Updating infotainment System
Post by: FLHTCUSE7 on October 14, 2013, 09:39:54 AM
I use the stick that came with the motorcycle.
Title: Re: Updating infotainment System - update
Post by: FLHTCUSE7 on October 14, 2013, 08:31:11 PM
So it was as I thought, the antivirus software interfered with the HD update.

Worked like a charm on my other PC, downloaded it, extracted the files, plugged in to the HD and 6 minutes later all 7 updates where installed.

Really simple process when everything is working  :2vrolijk_21:
Title: Re: Updating infotainment System
Post by: tlr on November 24, 2013, 09:33:03 AM
Maybe someone can give me some help as well.  i am following the directions.  Once I downlaod the s/w to my desktop.  I then click on it and it says that I dont have a "disc burner" on pc. Any suggestions.  I am asuming I have to open zipped file on pc first.  yes?
Title: Re: Updating infotainment System
Post by: FLHTCUSE7 on November 24, 2013, 09:45:52 AM
Maybe someone can give me some help as well.  i am following the directions.  Once I downlaod the s/w to my desktop.  I then click on it and it says that I dont have a "disc burner" on pc. Any suggestions.  I am asuming I have to open zipped file on pc first.  yes?

You do have to open it first. I had issues with my file as well. Seem to be the antivirus software on my PC that interfered. Tried on another PC with another brand of antivirus software and then it worked perfectly fine.
Title: Re: Updating infotainment System
Post by: tlr on November 24, 2013, 12:31:22 PM
I tried another computer (Apple). I downloaded it and when I open the zipped file I see 8 files. Armie, bin, etc, ETFS, lib, etc. which one do you pick? I must be doing something wrong but clearly I don't know what. Appreciate your help.
Title: Re: Updating infotainment System
Post by: FLHTCUSE7 on November 24, 2013, 12:47:05 PM
I have no experience with Mac computers, sorry, all mine are Windows based.