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Author Topic: Paint Quality on CVO FLHXSE  (Read 6451 times)

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East Coast

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Re: Paint Quality on CVO FLHXSE
« Reply #15 on: November 18, 2014, 07:21:51 PM »

I hope it works out for you, way too much money invested to "live" with it if your not happy. The fairing is wacked and I wouldn't be happy looking at the paint run on ther front fender. The graphics on the rear fender don't look terrible but its your bike, I do see exactly what you are refering to. The scratch, if not to deep can be repaired and would also drive me nuts.

When I get the call my HC is in I'll be giving it a very good once over with an extra set of eyes! I imagine the turn around time on painted parts isnt great.

Please keep us posted.
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spook120

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Re: Paint Quality on CVO FLHXSE
« Reply #16 on: November 18, 2014, 07:41:15 PM »

My bike was the first CVO my dealer received.  I think it was sometime in mid to late August....but not sure of exact date.  If my recollection is correct it was a week or so after the unveiling.  Spook
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Wild Hog 4

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Re: Paint Quality on CVO FLHXSE
« Reply #17 on: November 18, 2014, 09:08:27 PM »

I can bet you the bikes unveiled at the dealer show were flawless, no paint issues on them I bet,,,strange that.

Someone at the MOCO head office needs there arse kicked big time, I don't mind doing it as I always like to help out !
Hope you get these issues sorted guys and don't take any sh*t , I know I'll be going over mine when I receive it next year before I sign anything.
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mjb765

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Re: Paint Quality on CVO FLHXSE
« Reply #18 on: November 18, 2014, 09:18:52 PM »

I found the same poor fitment on my outer fairing as well. Reported it to the dealer, but may not be back in there until spring......
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mark

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Re: Paint Quality on CVO FLHXSE
« Reply #19 on: November 18, 2014, 10:24:15 PM »

Hope this get resolved to your satisfaction.  It would seem the MoCo is unfortunately heading back to the AMF days.  Sad this passed the factory and dealer inspection process.  For $40+k one expects perfection. 

BTW, did your dealer charge a "dealer setup fee?"  If so, how much?
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Firehouse

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Re: Paint Quality on CVO FLHXSE
« Reply #20 on: November 18, 2014, 10:55:00 PM »

Including the delivery fee it was $1997.  I tried to talk them down a little but he said he had several more in line behind me if didn't want to pay it.  They did help me out saving me a few hundred bucks on accessories and the ESP, so I think I was treated pretty fairly.  Now I'll put them to the test though working through these issues.
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EAGLE1

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Re: Paint Quality on CVO FLHXSE
« Reply #21 on: November 18, 2014, 11:52:18 PM »

I got one of the first ones, mine came in the first week of sept, it was flawless not one of the issues you show, looks to me they started to slap em together just to get them out that's pretty "F" up hope you get it all sorted out good luck Bro!
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mark

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Re: Paint Quality on CVO FLHXSE
« Reply #22 on: November 19, 2014, 06:52:33 PM »

Including the delivery fee it was $1997.  I tried to talk them down a little but he said he had several more in line behind me if didn't want to pay it.  They did help me out saving me a few hundred bucks on accessories and the ESP, so I think I was treated pretty fairly.  Now I'll put them to the test though working through these issues.

If you wanted to throw an insult their way, you ought to meet with them GM and have him explain exactly what the setup fee included...apparently it consisted of a quick spray-on detail and then a deposit of your check. 
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firesam23

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Re: Paint Quality on CVO FLHXSE
« Reply #23 on: November 19, 2014, 08:53:19 PM »

My inner fairing is chipped.  Waiting for MOCO to decide when to send new part.  At least I can't ride now but still would rather have her here in my garage.  :(
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mjb765

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Re: Paint Quality on CVO FLHXSE
« Reply #24 on: November 19, 2014, 09:08:55 PM »

Including the delivery fee it was $1997.  I tried to talk them down a little but he said he had several more in line behind me if didn't want to pay it.  They did help me out saving me a few hundred bucks on accessories and the ESP, so I think I was treated pretty fairly.  Now I'll put them to the test though working through these issues.

WOW......I thought when they quoted $1200 it was high considering that freight is under $500 on the HD website. everything else is pure profit.
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Firehouse

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Paint Quality on CVO FLHXSE
« Reply #25 on: November 20, 2014, 02:43:48 PM »

My dealer called me back and they said Harley should be fixing all of the issues by replacing the front and rear fender and they need me to bring the bike in to try another outer fairing just to see if it the inner or outer fairing that is not right.  So hopefully since it's supposed to be 47 on Saturday I can make the 90 mile ride over there.  As long as they don't cut into my riding time too much!
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Wild Hog 4

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Re: Paint Quality on CVO FLHXSE
« Reply #26 on: November 20, 2014, 03:58:24 PM »

great

good to hear they are going to sort it for you!
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Firehouse

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Re: Paint Quality on CVO FLHXSE
« Reply #27 on: November 20, 2014, 04:30:08 PM »

Next question is how long.  I guess I got all winter.
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East Coast

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Re: Paint Quality on CVO FLHXSE
« Reply #28 on: November 20, 2014, 05:16:04 PM »

Good to hear.....
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firesam23

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Re: Paint Quality on CVO FLHXSE
« Reply #29 on: November 20, 2014, 09:31:10 PM »

Glad to hear its going to be taken care of.

The dealer called me back today they are going to replace the left lower faring(deep scuff mark) the right lower fairing cap(edge of cap has no paint and stands out like a sore thumb) and the complete inner fairing(chipped) per MOCO.  Thats the good news the bad news is I have to wait longer for parts to come in.
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