Please login or register.

Login with username, password and session length
Advanced search  

Author Topic: flhtcuse6 seat stitching coming apart  (Read 2385 times)

0 Members and 1 Guest are viewing this topic.

fatboyrb

  • Newbie
  • *
  • Offline Offline
  • Posts: 17
flhtcuse6 seat stitching coming apart
« on: July 18, 2014, 10:44:23 AM »

Hi all, I'm trying to collect evidence of the stitching on the se6 seat coming apart as mine has started to do after only 8500 miles but unfortunately its warranty expired 4 months ago and the dealer reckons I've no chance of a warranty fix, he has taken photo's and will submit a claim. I've seen a few seats from the se6 which have had the same problem and the more evidence I can muster then the more clout I'll have when the claim gets escalated to the moco Any help/info will be greatly appreciated. All the best, Rod.
Logged

rheiner

  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 683

    • CVO1: 2011 FLHXSE2 120r motor Black Diamond/Crimson Tag Graphics
    • CVO2: 2010 FLHTCUSE5 Riptide Blue/Titanium Dust
Re: flhtcuse6 seat stitching coming apart
« Reply #1 on: July 18, 2014, 12:52:02 PM »

It started coming apart in my SEUC4 and SEUC5 shortly before my warranty expired. I got both seats replaced under warranty.
Logged

kiwihog

  • KIWIHOG
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 819

    • CVO1: 2011 FLTRUSE Rio Red & Black
    • CVO2: 2007 FXSTDi NON CVO
    • CVO3: 2016 FLTRUSE
Re: flhtcuse6 seat stitching coming apart
« Reply #2 on: July 23, 2014, 03:39:58 AM »

ine did the same just out of warranty ..dealer wouldnt even try to submit a claim not surprised not a good service dept around here
Logged
Things I have had to buy because of this site 2.0 fullsac baffles, PV tuner, glare polish, floorboard extn, clearview w/shield, locking lower doors, motorcycle armour, bass ports in tourpac, Iron aces mount for Power Vision Tuner V&H Power duals
and not close to finished!!!

althatjaz

  • Newbie
  • *
  • Offline Offline
  • Posts: 1
Re: flhtcuse6 seat stitching coming apart
« Reply #3 on: August 05, 2014, 12:29:45 PM »

50,000 on my SE6 and no problem.
Logged

CVOThunder

  • Retired avionics squid 1984-2004
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 972
Re: flhtcuse6 seat stitching coming apart
« Reply #4 on: August 10, 2014, 09:31:31 PM »

No prob yet on my 11.5 at 15,000 miles but I've heard of this issue before. Extended warranty is making out like a bandit since I can't ride like I want to.
Logged
2020 Road Glide Limited, 131" kit
2007 Softail Custom
2015 Road Glide Special, denim traded
2011.5 Big Blue Screamin’ Eagle Ultra Classic traded

Zee110

  • Senior CVO Member
  • ****
  • Offline Offline
  • Posts: 410
Re: flhtcuse6 seat stitching coming apart
« Reply #5 on: August 11, 2014, 01:32:17 AM »

My stitching is falling apart on my cuse 6 seat also >:( about 12k
Logged

fatboyrb

  • Newbie
  • *
  • Offline Offline
  • Posts: 17
Re: flhtcuse6 seat stitching coming apart
« Reply #6 on: August 11, 2014, 11:34:27 AM »

thanks for the replies. still awaiting a response but not holding out much hope.
Logged

grc

  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 14216
  • AKA Grouchy Old Fart
    • IN


    • CVO1: 2005 SEEG2
Re: flhtcuse6 seat stitching coming apart
« Reply #7 on: August 11, 2014, 11:55:31 AM »


Rather than just wait on a dealership employee to maybe call the Harley rep and ask him to make a goodwill adjustment on an out-of-warranty defect, I'd suggest you guys place a call directly to Harley customer service.  I can't begin to count all the times I've heard dealership people claim they were going to contact the "factory" to find out about coverage, or to get help figuring out a problem, and promise they would then get back to the customer, only to never do any of the above.  Some places are very good about going to bat for their customers on this sort of thing, but all too many are not.  Don't assume your dealership is one of the good ones.

Jerry
Logged
Jerry - 2005 Cherry SEEG  -  Member # 1155

H-D and me  -  a classic love / hate relationship.  Current score:  love 40, hate 50, bewildered 10.

fatboyrb

  • Newbie
  • *
  • Offline Offline
  • Posts: 17
Re: flhtcuse6 seat stitching coming apart
« Reply #8 on: August 11, 2014, 01:10:52 PM »

Good advice methinks. If nothing is heard by the end of the week then I'll take your advice. cheers, rod.
Logged
 

Page created in 0.131 seconds with 22 queries.