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Author Topic: St. Paul H-D sues the MoCo for restriction of international sales  (Read 4293 times)
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Twolanerider
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« Reply #30 on: December 02, 2011, 02:05:02 PM »

Something is up with Chicago HD. I have spent thousands with them in the last ten years. Last august I called to order a tire 4 times over a 3 day period and got put on hold indefinitely? I finally got pissed and went to Surdyke for my tire and got the same 20% discount. October 13th I ordered some saddle bag lid parts for my new speaker lids from Chicago's web site. Yesterday I called them and asked about my order. This guy tells me "They are having trouble with their orders sticking in the system" What ever the F**K that means and goes on the say my parts have not even been ordered from the moco! Its been nearly 3 months and they didn't order my parts? Man I was pissed. He said I could wait and see when they get the parts or cancel! I canceled and ordered from Surdyke and already have a ship date. I think I am done with Chicago but wonder if this has something to do with it? HMMMMM?

Chicago HD has been having (or creating) significant problems for a long time.  They don't even have the part number search tool on the home webpage any longer.

Try Lake Shore Harley.  Good on screen tool for Harley and many aftermarket part numbers.  Excellent service in my experience also. 
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« Reply #31 on: December 02, 2011, 09:06:35 PM »

Try Lake Shore Harley.  Good on screen tool for Harley and many aftermarket part numbers.  Excellent service in my experience also. 

x2...LSHD1.com, Great customer service.  2vrolijk_21
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« Reply #32 on: March 18, 2012, 06:25:16 AM »

http://www.stpaulharley.com/index.php

"Due to recent internet sales policy changes with Harley-Davidson Motor Company, we are no longer able to accept web site transactions for any of our products."
 Sad
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JCZ
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« Reply #33 on: March 18, 2012, 09:04:38 AM »

Then it goes on to say:

This change does not affect our retail operation located at: 2899 Hudson Blvd, St. Paul MN 55128. Please feel free to contact us at 651-738-2168 for any of your Harley-Davidson® needs.

Does that mean they're going to continue to do business status quo, with the exception of internet?  In other words, will the discounts continue for those that call in? nixweiss
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« Reply #34 on: March 18, 2012, 10:34:03 AM »

so the MoCo won. Bad news  smilie_daumenneg
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« Reply #35 on: March 18, 2012, 11:42:36 AM »

Bet they like to cancel him as a dealer. (Hard to do in this case, but sooner or later he is out)

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« Reply #36 on: March 18, 2012, 11:44:59 AM »

Harley wants to play Gestapo tactics to screw us more??  'SCREW THEM',,  i'll find someone else's parts that are probably and no doubt better than their China Junk anyway.      
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« Reply #37 on: March 21, 2012, 02:49:48 PM »

There has to be something illegal about this, anti-trade laws?  Something.  This is not an "American" approach to doing business.  Maybe the Chicoms are now running HD along with making many of the parts?  What ever happened to good old competition?  Arghhh.
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« Reply #38 on: March 21, 2012, 02:53:05 PM »

Maybe start a what fits what thread
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« Reply #39 on: March 21, 2012, 03:13:34 PM »

I gave $45000 for my stock 2012 Road Glide Custom CVO : (
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« Reply #40 on: March 21, 2012, 03:38:46 PM »

I just called St. Paul HD and talked to a gentleman in the internet sales dept.  He said the whole internet sales dept. is being laid off and their last day is 3/30.  Sad situation for them, sad for the customers, etc.

So everybody will have to start paying full retail or buying aftermarket........which is most likely made in USA, anyway!
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« Reply #41 on: March 21, 2012, 04:24:00 PM »

Not necessarily.  Some Dealerships will still offer a local discount.  They just can't do it over the internet, or advertise the discount.
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« Reply #42 on: March 21, 2012, 04:34:05 PM »

Not necessarily.  Some Dealerships will still offer a local discount.  They just can't do it over the internet, or advertise the discount.

Really?  Lakeshore HD still offers the 20% online discount.  I thought this suit only curtailed selling items overseas.  It wasn't so much an issue of the discount as it was addressing grey market conditions that hurt the local dealership's profits. 
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« Reply #43 on: March 21, 2012, 05:14:27 PM »

Really?  Lakeshore HD still offers the 20% online discount.  I thought this suit only curtailed selling items overseas.  It wasn't so much an issue of the discount as it was addressing grey market conditions that hurt the local dealership's profits. 

I believe you're correct.  At least that was what he talked with me about.....no more shipping to an overseas address and can't ship to a known re-shipper.

He said they'll still offer their standard discount at the parts counter for domestic sales but that's no more than 12%-15% at the most.  I explained that there are to many dealerships selling at 20% discount to compete at that percentage.
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« Reply #44 on: March 21, 2012, 05:56:47 PM »

When are you guys gonna stop writing about all this on the forum?
I guess you wont be happy until every Stealer is confined to selling in there designated neighbourhood @ full market price!



WE ALL KNOW THIS FORUM IS MONITORED BY THOSE WHO WANT TO SCREW YOUR A$$E$ FOR TOP $
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