Yesterday I received a "survey style" call from a lady at Harley to ask basically 2 questions about the factory warranty on my 2018 SERG.
1. On a scale of 1 to 5 what was the importance of the factory 2 year unlimited mileage warranty on your buying decision?
2. Was I made aware of Harleys "winter warranty", being that I took delivery in November (winter) Harley extends your warranty until April 1st, and what effect on a scale of 1 to 5 did this have on my decision to buy a new Harley?
I was also allowed to make a comment on their warranty to which I'm sure most of you can guess my response, especially on the "oh you touched it so the warranty is null and void" issue.
Anyway my skepticism is telling me that Harleys way of cutting yet more corners financially could be to shorten their warranty back to the 1 year from several years ago when they bumped it up to 2 years (don't remember what year that was) and maybe do away with the winter portion as well.
Anyone else receive this call?
Thoughts please!