i have a feeling they're going to say its normal (i know its not).
thanks for reassuring me the best thing to do is get it documented.
from what i read about the moco on this site, it doesn't sound like it makes much of a difference. documented or not, if the moco don't want to fix it they won't anyway.
with any hope the dealer will see it as an issue and make the needed repairs with no trouble. (yeah right!)
wish me luck...lol
Lifters that bleed down overnight and are slow to pump back up are in fact defective, no matter what the folks in Milwaukee or a dealership may tell you. If the dealer tells you it's "normal" or "they all do that", insist that they roll out a few new bikes and prove it to you. Btw, there is a huge difference between "normal" and acceptable, especially when dealing with Harley. There have been many characteristics of the bikes that Harley labeled "normal" over the years just to avoid spending money to fix them, but they weren't acceptable to consumers nor were they representative of what other manufacturers had.
When folks tell you to get it documented, they mean have it written up on a dealership repair order with all the info filled out (VIN, date, mileage, customer name, problem description, etc.), and insist on being given a copy after they enter their diagnosis. Don't accept a strictly verbal "blow-off" from the service writer, which is what many try to do. The reason for doing this is to protect your legal interests, in case you have repetitive issues or a major related failure when the warranty expires and you decide to pursue legal remedies.
Jerry
Author
Topic: 2013 cvo 110 engine noise (Read 9357 times)