Hey guys,
That website is not fair. We just started advertising on there and they have sent us over 3000 customers, of which 10 had bad replies. Every one is from the delays we had with the Nuvi 660 and Zumo 550......
Garmin pushed back the release date on us 4 times, but did start shipping to the "big box" companies right away(i.e. Best Buy, Staples, etc.). Unfortunately, Garmin has great product but they do not treat their "small" retailers very well.
My apologies for the delay with your shipment, but again, we were doing everything we can. We are a small store, and between the flood of customers in the store, on the web, and the complaints about delivery times on the Nuvi and Zumo we were getting slammed....
We did our best. We dropped the price of the Zumo to $729.99 on our website, if anybody is still interested. You may want to purchase quickly, from us or somebody else, because Garmin will be imposing MRP Pricing after Christmas, and everybody should be selling it at $899.99.
For whatever it is worth, we are doing our best, as a small company with only 6 employees.
Also, your Zumo was brand new??? If the box was opened or damaged in any way it had to be during shipping. If you have any problems, please email me........
If anybody has or plans to purchase from us, please leave a GOOD review on bizrate.com(assuming we deserve it). They always seem to post only the bad ones........
William P.
GPS Crazy, Inc.
#112