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Author Topic: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty  (Read 12617 times)

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skratch

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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #15 on: May 24, 2014, 09:13:38 AM »

I do believe you did some skimming,
...

Look at post #7

The guy has been doing it for thirty years. For well over a million miles. Read his history, no further proof should be needed.

no, he hasn't been running the full 7 flags for 30 years.  look at the older pics, show 2 or 3 flags.  i'm thinking he added more flags as he added more wheels.
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LC110

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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #16 on: May 24, 2014, 10:04:24 AM »

Until Dave started ridding the trike he always rode with 2 flags. "American Flag, "Don't Tread On Me"
Used to have a smaller Wisconsin flag he ran with when he was State Senator.
Any long range highway runs where a group was not involved he would roll up the flags, Unless he was riding local than the flags were always out. They were not always full size flags.. He would go through several flags in a years time. Dave always has rode hard and is know to be tuff on his equipment.
« Last Edit: May 24, 2014, 10:06:46 AM by LC110 »
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Harley rejects warranty claim!
« Reply #17 on: May 29, 2014, 09:27:26 AM »

Harley strikes again!

Can't believe HD wouldn't warranty this guys clutch because of flags.  This guy has logged over 2.5 million miles.  Wonder how much Harley has made off Mr. Zein?  Makes no sense.
 :nixweiss:

https://autos.yahoo.com/blogs/motoramic/biker-claims-harley-davidson-voided-warranty-for-riding-with-flags-204723398.html
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MrSurly

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Re: Harley rejects warranty claim!
« Reply #18 on: May 29, 2014, 10:15:24 AM »

Harley strikes again!
snip~ 2.5 million miles.  Wonder how much Harley has made off Mr. Zein? ~snip

One argument seems to be that they shouldn't treat him 'special' as that wouldn't be fair to other warranty claimants.
I totally disagree with this. I understand that they should NOT PUBLICIZE it, but they SHOULD have just fixed it and shut up. I mean...how the heck are future rejected warranty claimants going to KNOW if HD ever warranted a clutch on a bike that had flags on it?
Here's the part that 'puts me hot': How did HARLEY (Corporate) even LEARN that the clutch being serviced...was on a bike that had flags? Did the dealer rat him out to corporate? If so, WHY? Is there a reward program?
Why would the dealer care, as long as the factory would pay them?
Did corporate recognize his name, recall his m-o and then call the dealer to see if there were flags?
Now THAT would be an ironic twist and real special treatment, eh?
There is a lot I don't know about how the dealer deals with corporate on warranty claims.
Does the dealer have an incentive to reject warranty claims?
What is the dealer's skin in this game?
« Last Edit: May 29, 2014, 10:18:03 AM by MrSurly »
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skratch

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Re: Harley rejects warranty claim!
« Reply #19 on: May 29, 2014, 03:13:12 PM »

Harley strikes again!

Can't believe HD wouldn't warranty this guys clutch because of flags.  This guy has logged over 2.5 million miles.  Wonder how much Harley has made off Mr. Zein?  Makes no sense.
 :nixweiss:



as it appears that he keeps his bikes for much longer than the average rider, i would say that hd makes less off of him than your average customer.....  :nixweiss:
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grc

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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #20 on: May 29, 2014, 04:57:23 PM »


Just a note for those who may not know this, but the clutch in a 2014 Trike is the same wonderful Assist & Slip clutch that Harley installed in all the 2013 Touring CVO's.  You know, the one that so many people have had slipping problems with, and the one certain member shops have replaced by the boat load to eliminate slippage on dyno runs.  Perhaps that might explain why he didn't have the problem on his previous bike but immediately had a problem with this one, don't you think?

I smell a bit of the traditional Harley head in the sand treatment.  You know, the one where they make a change or come out with a new major component like an engine, customers start having problems immediately, the dealers all tell the customers they've never seen or heard of the problem, the H-D Customer Disservice folks tell customers the same thing, then they tell customers it must be something they did, and only after the problem becomes widely known across the internet do they finally announce an "Upgrade Program" out of the goodness of their hearts to "upgrade" the defective crap.  Those who owned 2007/2008 CVO110's know exactly what I'm saying.  I'm thinking the issues with this slipper clutch are being handled the same way, and obviously they are up to the stage where they just blame the customer when the POS fails.

Jerry
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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #21 on: May 31, 2014, 10:41:31 AM »

You make a point Jerry.  Reminds me of the peeling chrome issues on the 04/05 SEEGs.  Dealerships and the MoCo were claiming they hadn't heard of the problem and it must be what everybody was washing their bikes with or lives to close to the ocean or the gulf, etc. etc.

Anything to deny warranty claims keeps the record profits train running up the track.
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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #22 on: May 31, 2014, 10:10:55 PM »

I road with flags on a '97 1200 Sportster with no clutch issues.
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FLHTCUSE7

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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #23 on: May 31, 2014, 11:56:22 PM »

HD made the right decision. How many of you experts manufacture OEM equipment and have an intelligent / experienced opinion on the warranty issue and how many are just emotional?

Ther are so many experts.......
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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #24 on: June 01, 2014, 09:58:31 AM »

HD made the right decision. How many of you experts manufacture OEM equipment and have an intelligent / experienced opinion on the warranty issue and how many are just emotional?

Ther are so many experts.......

I've stated my qualifications before, but I'll do it again if you like.  How about yours?

Jerry
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SBB

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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #25 on: June 01, 2014, 10:07:38 AM »

I've stated my qualifications before, but I'll do it again if you like.  How about yours?

Jerry

I'm with you Jerry.
From what I read from him I'd like to know that also!

SBB




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110tHunDer

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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #26 on: June 01, 2014, 10:42:41 AM »

 
I'll take the opinion of someone who can spell (or at least operate a spell-checker) over someone who can't, any day. ::)
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charles05663

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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #27 on: June 01, 2014, 03:29:40 PM »

Guess we will all have to pass a physical to prove we don't weigh over the load capacity of the bike. Guarantee I've seen some two-ups that created way more resistance than all the flags he could fly.

It it the prostate part of the exam that I don't like.  HD always seems to find doctors with really big fingers.

Anyway, it seems that it would have been better for HD to have just done the warranty work then having all of the bad PR that this has generated among Harley riders.  It also shows that they don't stand behind their products.

 :oops: :nixweiss:
« Last Edit: June 01, 2014, 03:33:39 PM by charles05663 »
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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #28 on: June 07, 2014, 11:51:23 PM »

So Grc and SBB what would you like to know?

Spelling sucks because I lived in many countries the last 50 years and speak a few languages so and so. How many languages do you speak and write? I believe I am up to five at the moment I am sure you are able to do more than that judging from you comments.

I did not know it was a prerequisite to post here to post your CV (resume for the locals) but it seems I hurt somebody's feelings, or?




I'm with you Jerry.
From what I read from him I'd like to know that also!

SBB



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Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #29 on: June 08, 2014, 07:32:00 PM »

So Grc and SBB what would you like to know?

Spelling sucks because I lived in many countries the last 50 years and speak a few languages so and so. How many languages do you speak and write? I believe I am up to five at the moment I am sure you are able to do more than that judging from you comments.



Rotarywing what I asked and Jerry asked was a question about your qualifications to make the statements you make about manufacturing?
Your response was that you speak five languages and I'm just not sure how that answers that question.
Here is the original quote asking that question.

I've stated my qualifications before, but I'll do it again if you like.  How about yours?

Jerry

As a longtime member Jerry has stated his qualification numerous times on the site. Your post reflect that you may have some manufacturing experience and we were wondering what that was. I always enjoy reading post from knowledgeable and experienced members. Didn't mean to offend you but it seemed a simple enough question.

SBB





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