Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Saintnick06]

Wow I posted this same problem last month or so!  I had a lot of people respond with the same problem! My AVC works fine once I start the bike, back it down then take it back up until I shut  the bike off!  It's incredible that you pay 40 K or so for a motorcycle and everything does not work right!

[smkngnr]

I wrote the MOCO a letter about AVC and an annoying whistle coming from the fairing of my 2015 FLTRUSE.  They called today.  The answer for the AVC was "it may not work the way you want it to, but it does wortk".  I told them it was unacceptable to have AVC and still have to manually adjust the volume.  They said thanks for the feedback and that it may be part of a future update.  Lesson learned: Bring issues up to them often and keep hammering them about it.  "The squeaky wheel gets the grease."

[flibb]

well it doesnt work if you have to set it up each time you start the bike.

[trahog]

I called customers service today,said this was the first they have heard about this issue,lol also told them about the address I could not enter into the gps,and they tried on a bike in Wisconsin and could not enter the right address but could get directions to the right road.

[hdctss]

i am sure as i say this that something else will break...but to date, after nearly one year of ownership, i have had no problems with the AVC...the CB not transmitting half the time when using the navigation system, yes...but no problem with the AVC

[FLSTFI Dave]

I called customers service today,said this was the first they have heard about this issue,lol also told them about the address I could not enter into the gps,and they tried on a bike in Wisconsin and could not enter the right address but could get directions to the right road.

Funny, I called in Sept about that issue.  First they ever heard of it.  Had to give them the vin and all.  Called back an hour later about my wife's bike AVC not working, low and behold the first the ever heard of it, had to give them vin and all.  After next update call again about AVC, again first they hear of it, so I gave them the date, time I called for each bike in Sept.  Gave them the case numbers too.  Well after the next up date called a 3rd time, as they screwed up more than they fixed.  AVC still not working, again never heard of it, I got a little up set and told the guy bull chit, he was lying.  HD has known about it since at least sept when I opened cases on two bikes..

Was told there will be an update this month.  My bet AVC still wont work and they will screw something else up. Time zones will still be wrong.

They just do not care or a headunit that has been in production for 18 months would be working correctly.

[smkngnr]

Sent another letter to the MOCO.  We'll see if they fix it in the next update.  I told them it works if you turn it off then turn it back on again.

[mark]

Wow I posted this same problem last month or so!  I had a lot of people respond with the same problem! My AVC works fine once I start the bike, back it down then take it back up until I shut  the bike off!  It's incredible that you pay 40 K or so for a motorcycle and everything does not work right!

...and yet, people still buy them, hence the problem.

[FLSTFI Dave]

Sent another letter to the MOCO.  We'll see if they fix it in the next update.  I told them it works if you turn it off then turn it back on again.

Good luck.  I have called after each update about the AVC.  Still no fix.  The Time zone fix on this last update made it MUCH worse than it was.  Now instead of East TN being wrong, as in Central time.  The State is all in eastern now.  Also has it screwed up in AL, FL and GA now. 

i am sure as i say this that something else will break...but to date, after nearly one year of ownership, i have had no problems with the AVC...the CB not transmitting half the time when using the navigation system, yes...but no problem with the AVC

Really which bike?  I have yet to hear of a 15 CVO RGU with out the issue.  My understanding is its an issue on the limiteds also.

[DOWNTOWN DON]

Wondering if anyone ever found a fix for this? My avc still doesn't work properly.

[GregKhougaz]

Wondering if anyone ever found a fix for this? My avc still doesn't work properly.

None yet.  Hopefully fix will be in the next software update.   

[ptnlinda]

I have been told by HD Australia that the fix will be available in approx 6 months.

[Major Tom]

Did they specify a year???

[smkngnr]

The sooner the better.  Tired of using the work-around...

[smkngnr]

Mailed letter #3 detailing the AVC issue and fairing whistle last week.  No word from HD yet.

Sent from my SAMSUNG-SM-G900A using Tapatalk