Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1] 2 3  All

Author Topic: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty  (Read 12626 times)

0 Members and 1 Guest are viewing this topic.

CVOJOE

  • 2.5K CVO Member
  • **
  • Offline Offline
  • Posts: 2884
  • Life's a journey, why not enjoy the ride?

A hog-riding former lawmaker from Wisconsin claims that Harley-Davidson voided his motorcycle's repair warranty because of the patriotic flags he let fly from the back of his chopper.

However, Harley-Davidson says the warranty is still in effect and just his warranty claim has been denied.










David Zien, who served in the State Senate from 1993 to 2006, said he was told by the motorcycle behemoth it would not honor the warranty after the clutch and transmission failed on a recent ride to Dallas, claiming that that the American flag-- as well as other banners-- caused unneeded wind resistance, according to the Journal Sentinel of Milwaukee.

“All they said was, because I fly flags on the bike, there’s no warranty on the powertrain,” Zien told the newspaper.

Harley-Davidson told the paper Zien’s warranty is still valid, but the claim he filed had to be denied because the bike was not made to handle wind resistance from multiple flags at highway speeds.

“The issue isn’t that the flags are heavy,” Harley spokeswoman Maripat Blankenheim told the Journal-Sentinel, “but they provide terrific drag on the engine and the transmission, especially when the bike is at highway speeds.”

She added that the flag mounts that Zien used were not Harley products.

“When you alter a motorcycle with non-compliant products, that does impact your ability to make a warranty claim," she said.

Zien is an avid biker who has been riding since the 1970s and has always done so with multiple flags on his bike. His 1991 Harley is on display at the Sturgis Motorcycle Museum and Hall of Fame in South Dakota.

He currently has seven flags flying from his bike including the Stars and Stripes as well as an NRA flag.

“Ain’t nobody gonna stop our flags, not even Harley-Davidson corporate,” Zien told the paper.
Logged
2003 FLHRSEI2. (Sold) :(

Horsepower is how fast you hit a wall.Torque is how far you will take the wall with you.

Robmay

  • 2.5K CVO Member
  • **
  • Offline Offline
  • Posts: 2885

Doesn't Harley sell accessories that mount on your trunk to allow for flags?
Logged

Fired00d

  • Global Moderator
  • 25K CVO Member
  • *****
  • Offline Offline
  • Posts: 32641
  • Orange & Black SEEG... Can it get any better?
    • VA


    • CVO1: FLHTCSE

Doesn't Harley sell accessories that mount on your trunk to allow for flags?
The flags he fly aren't the normal ones you would expect attached to saddlebags/tourpaks... below is a picture found on the internet of David on his former bike...


Not that I agree w/MoCo but can see where they would deny/void the warranty such as they deny/void the warranty when bikes are flagged for pulling trailers. :nixweiss:

 :pumpkin:
Ride Safe,
Fired00d
 :fireman:
Logged
:pumpkin: 2004 Screamin’ Eagle Electra Glide :pumpkin:
Rinehart True Duals
SE Breather
SE Race Tuner
HogTunes Speakers
Zippers 575 Gear Drive Cams
Zippers Pro-Tapered Adjustable Push Rods
Zippers Oil Pressure Bypass Shim
Feuling Oil Pump
Feuling Lifters
Zumo 550 W/Flame Caps
Lyndall Z+ Brake Pads
CVOHarley Member #1234
PGR Member #754 (Since '05)
Proud Member EBCM #2.0

skratch

  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 2003
    • LA

    • CVO1: 2013 FLTRXSE2 Roman Gold/Burnt Emerald

not to mention that he is flying 7 flags
Logged
I understand the concept of reality, but find it too confining as a way of life

chicoman

  • Junior CVO Member
  • **
  • Offline Offline
  • Posts: 75

not to mention that he is flying 7 flags

If my bike cant handle going down the road with some flags on it, its time to get something with a little better quality and sturdier parts.
HD is becoming very sad.
Logged

BigLew

  • 2.5K CVO Member
  • **
  • Offline Offline
  • Posts: 2794

If my bike cant handle going down the road with some flags on it, its time to get something with a little better quality and sturdier parts.
HD is becoming very sad.
X2
Logged

skratch

  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 2003
    • LA

    • CVO1: 2013 FLTRXSE2 Roman Gold/Burnt Emerald

If my bike cant handle going down the road with some flags on it, its time to get something with a little better quality and sturdier parts.
HD is becoming very sad.

before you slam hd, you should figure out all the wind resistance and drag associated with 7 flags and see if honda/indian/victory would be able to withstand all that extra drag too.

not to mention that he burnt up the clutch.  the clutch is normally a wear item and not a warranty item, unless it is clearly a manufacturing defect, which this obviously was not.....
« Last Edit: May 23, 2014, 02:53:30 PM by ekim60 »
Logged
I understand the concept of reality, but find it too confining as a way of life

MrSurly

  • Formidable Faux
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 790
    • TX


The guy is uber famous for many things, especially for putting a million miles on a '91 FXRT.
That bike is now in the Museum in Sturgis. When presented to the museum Harley GAVE Zien a new 2009 Roadie.
He used the roadie to bag a large deer.

In 2011, he survived an horrific crash but lost a leg and the Road Glide. After that came the trikes. Apparently, the bike being repaired now is a newer Tri-Glide.

« Last Edit: May 23, 2014, 03:16:39 PM by MrSurly »
Logged
Rhetorical questions, who needs 'em?

2010FLHTCUSE5
Dethroned Garage Queen, Sullied 2013

moscooter

  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 1270
Warranty denial due to (flags causing too much drag)
« Reply #8 on: May 23, 2014, 08:00:38 PM »

 :-\

This topic has exploded on other Harley forums,  not sure it has made it here before this post.

This guy has put a kazillion miles on his Harley in the past and you can "google" him to see the whole story.  Meanwhile, he now cannot get warranty coverage cause his multiple flags are more than the Harley drive train can seem to handle. :oops:

http://www.foxnews.com/us/2014/05/22/biker-claims-old-glory-wind-resistance/
Logged

LC110

  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 666
    • WI


    • CVO1: 2009 FLTRSE3 Stardust Silver / Titanium Dust 1of 1344

I have ridden with Dave and have know him for 25 years.  I am sure this will all get politicized the way he wants it.
« Last Edit: May 23, 2014, 09:58:44 PM by LC110 »
Logged
Spending time learning the science of the mechanisms of friction, lubrication, and wear of interacting surfaces that are in relative motion
Razorback Performance Built & Tuned 113@ 122.59 HP/139.30 TQ

grc

  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 14216
  • AKA Grouchy Old Fart
    • IN


    • CVO1: 2005 SEEG2
Re: Warranty denial due to (flags causing too much drag)
« Reply #10 on: May 23, 2014, 10:20:58 PM »

:-\

This topic has exploded on other Harley forums,  not sure it has made it here before this post.

This guy has put a kazillion miles on his Harley in the past and you can "google" him to see the whole story.  Meanwhile, he now cannot get warranty coverage cause his multiple flags are more than the Harley drive train can seem to handle. :oops:

http://www.foxnews.com/us/2014/05/22/biker-claims-old-glory-wind-resistance/

Yup, it's funny how his old Harleys didn't seem to have a big problem running down the highway flying several very large flags, but his new Harley couldn't handle it.  You don't suppose it has anything to do with the extensive cheapening of the product under the latest management team do you?  And of course we have all seen evidence of the clutch slippage issues on stock late model CVO's, especially with the latest A&S clutch (should be renamed the Slip & More Slip clutch).

Once again, while Harley may be technically within their rights to refuse coverage, they have really just shown how cheap and petty they have become under current management.  I assume they will next try to refuse coverage if people ride into severe headwinds.

Jerry
Logged
Jerry - 2005 Cherry SEEG  -  Member # 1155

H-D and me  -  a classic love / hate relationship.  Current score:  love 40, hate 50, bewildered 10.

Para Bellum

  • Si vis pacem, para bellum.
  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 1943

    • CVO1: '07 Canyon Copper FXSTSSE, '08 Crystal Copper SEUC
    • CVO2: '11 Slate/Blk SERGU, '18 Twisted Cherry RGU
Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #11 on: May 23, 2014, 10:37:13 PM »

This is HD looking for any excuse to void a warranty claim, just like they are doing now with ESP.  HD's argument is so weak, the spokesperson even tried to blame non-HD flag mounts--as if HD mounts would have less wind resistance (WR).   :zwtf:

I don't GAS if the flags cause extra WR.  I guarantee there's a lot more WR caused by a non-flagged Tri-Glides' windshield, fairing upper and lowers, and rear fenders when riding directly into a 30 mph head wind at 70 mph, than there is by his TG with the flags on it.

Far more likely is that HD's weak-azz clutch and inner primary bearing was worn out from all the miles he puts on, but HD chose to make the warranty *unlimited* mileage in 2 years, knowing that 99.9% won't put that many miles on.

I'm going to call customer care and express my disgust.  If HD gets away with this, we'll soon find them denying claims caused by bad lifters because we're using an aftermarket windshield--too much resistance, you see. 
Logged
If you want peace, prepare for war.

ultrafxr

  • There are no sure answers, only better questions. - Dick Van Dyke
  • 5k CVO Member
  • ***
  • Offline Offline
  • Posts: 5467
  • No problem is so small it cannot be misunderstood.
    • TN


    • CVO1: 2020 FLHTCUTG Tahitian Teal
    • CVO2: 2017 FLHTKSE Palladium Silver/Phantom Blue/Wicked Sapphire-traded
    • CVO3: 2012 FLHTCUSE7 Electric Orange/Black Diamond-traded
Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #12 on: May 24, 2014, 12:07:45 AM »

Guess we will all have to pass a physical to prove we don't weigh over the load capacity of the bike. Guarantee I've seen some two-ups that created way more resistance than all the flags he could fly.


Sent from my iPhone using Tapatalk

Logged



Places ridden on my bike from my driveway.
IBA member # 45520

skratch

  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 2003
    • LA

    • CVO1: 2013 FLTRXSE2 Roman Gold/Burnt Emerald
Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #13 on: May 24, 2014, 12:50:05 AM »

I guarantee there's a lot more WR caused by a non-flagged Tri-Glides' windshield, fairing upper and lowers, and rear fenders when riding directly into a 30 mph head wind at 70 mph, than there is by his TG with the flags on it.


you would have to prove it to me.  i know someone who rides a bike with 1 (one) flag.  he rode with it unfurled and said that at 30mph it was almost like riding a bull.  did it for a 5 mile escort and said he would never do that again.  this guy has 7 flags.  that's got to be rough.  probably can only do it cause he's on a trike and not 2 wheels.

a windshield is somewhat aerodynamic, a parachute is not.
Logged
I understand the concept of reality, but find it too confining as a way of life

MrSurly

  • Formidable Faux
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 790
    • TX

Re: Old Glory 'wind resistance' prompts Harley-Davidson to void warranty
« Reply #14 on: May 24, 2014, 01:49:55 AM »

that's got to be rough.  probably can only do it cause he's on a trike and not 2 wheels.

a windshield is somewhat aerodynamic, a parachute is not.

I do believe you did some skimming,
...

Look at post #7

The guy has been doing it for thirty years. For well over a million miles. Read his history, no further proof should be needed.
Logged
Rhetorical questions, who needs 'em?

2010FLHTCUSE5
Dethroned Garage Queen, Sullied 2013
Pages: [1] 2 3  All
 

Page created in 0.175 seconds with 21 queries.