I was lucky enough to find a 2011 sesg seat and backrest pad "takeoff" from another CVOHarley member. (thanx Chris) This is the seat fix you are looking for IMHO. Now I have a one up saddle that I like and a comfortable, non gapping 2 up seat now as well... (for when my darling young bride would rather passenger than ride her trike)
As for the original 2010 seat, and why I'd spend a little cash to fix the problem myself rather than re-live the big "bumper fix", well I have to look at it that I never really liked the saggy leather look anyway and the intergrated pad that forced me an inch closer than I needed to be, nor the gap or the rubbing on the left side cover or any of the other issues with the seat that no one has been able to get resolved in over 2 model years.... and can anyone explain how Harley thinks anyone would look at those big bumpers as a fix? Please!!!
Just buy a seat and get instant happiness. Forget the warranty fix... don't go through the frustration.... the dealers hands are tied anyway. We all paid large for these things... so now we're trying to save a few hundred? Life's too short and so is the riding season in my neck of the woods.