Hi I pulled the trigger on the GTS radio for my '17 CVO and love it but the Car play does not come on Bluetooth or connected via USB cable.
I had the dealer "enable" the fallowing GPS, TPMS, Intercom, CB, XM, WHIM, and the amp with 4 speakers. I do not have a WHIM installed. Everything is working except the Car Play they also updated it to the latest software. Did I and them forget something or is there something else I need to do?
Thanks for any input the dealer tech was not the best and I had to help him to do this.
Spence
What headset?
If it’s the h-d branded Sena here is some info the factory guys are suggesting:
1. If customer has ever paired his headset to his mobile phone, delete the pairing
I have seen alot of customer do this and the headsets will pair to the phone before and the bike and Carplay will not activate
#2 Make sure to go into the setting in his iPhone and there is a spot for CarPLay. make sure customer allows CarPlay to activate when the phone is locked
#3 If the customer is using a ol rusty cord maybe time for another one
I good indicator if the cord is bad or not you can ask the customer does the phone charge when plugged in
that isnt 100% but a good rule of thumb
#3 Repair the headset never hurts and take 10 seconds..
wait that was #4