What he failed to do is address the fact that the bikes are all overpriced. He failed to correct manufacturing issues like overheating, cheap parts that grenade engines, and out dated engine and motorcycle designs. People don't have the liquid cash to buy these overpriced bikes, and those who do feel angry and resentful when the bike keeps going into the shop.
But I could be wrong
I pretty much agree. I can afford the bikes. The issue is, you do not acquire enough income or money to pay 40K for a bike, and be okay with chitty quality.
I am on my 7th CVO since 2009, put 45K on them. Each one has had more issue and troubles than the one before it.
I love the paint scheme and color on my 2019 CVO RG red pepper. It has been a quality nightmare. The number of quality issues is astronomical.
1. on the 2nd set of replacement front rotors at 21K miles and the set on the bike are wrapped again.
2. Seat was replaced as it was very worn at 12K miles and my older bikes with way more miles seats had no wear, seat is showing wear bad again, 21K miles
3. Saddle bag lid replaced as paint was flaking off.
4. Speedometer is being replaced due to drips on inside of glass.
5. Left had switch housing replaced as it quite working
6. Volume control does not work, looks to be BCM
7. Fork legs replaced as paint all was falling off
8. Shifter lever was replaced, all the paint was gone.
Seriously, this bike as had 2 times as many issues as my 03 Fatboy and my 13 CVO King combined.
No excuse for quality this bad, especially on a 42K bike.
This is what Harley needs to fix.