I experienced this the other day after I picked up my 2019 FLHXSE from the dealership where it had been undergoing a 15k service.
Filled up at gas station beside dealership. Reset the Trip A Counter - counter reset to zero. Attempted to reset the Trip B Counter but counter wouldnt reset to zero - same number remained on display.
So rode out of gas station. While riding I reset Trip A Counter - OK went to zero, Attempted to reset Trip B Counter - wouldnt reset.
While riding I observed that the Trip A Counter was counting up correctly in decimal points of a mile whereas Trip B Counter was counting down in decimal points of a mile.
Once Trip B Counter counted down to Zero, it started to record miles correctly, in decimal points of a mile. Also I could now reset the counter and it would operate correctly and reset to zero.
Any one got any ideas what caused this to happen?
I have asked this of the dealership and no one has seen this occur and are investigating. So I thought I would pose the question here. Thanks