Okay I agree with most of what has been said in this thread but...... as a tech in a Franchised shop how am I supposed to handle these complaints when :
1) HD don't pay for a teardown.
2) I have never seen this rider again and if the bike does get fixed somehow will never see him again.
3) Why isn't his selling dealer taking care of him?
4) With all the expertise on this site and others no one seems to have an answer.
I agree about some techs just came from mickey dee's but I get really pissed off when a cheap a-- customer of ours goes to another dealer to get his PowerCommander there and then comes to me and complains about his 103 cranking and starting hard because the other dealer tech shut off the ACR's because that is what you have to do when you install a PCV on a FBW 103. How stupid are these people. A lot if you want my opinion. Sorry had a bad week with dumb customers
Captain Dave,
I live in St. Louis, just across the river from Bellville, IL. I just happened to come across this thread today and I am DISGUSTED by your remarks.
At least have the nads to post what dealership you work for so us Dumb Cheap A-- customers can make sure we never spend our money there. Which one? Surdyke? Gateway? St. Charles? Doc's? Bourbeuse? Dale's? Freize? Ted's?
I think you need to rethink what your customers do for you. We might be unknowledgable customers but don't ever refer to us as Cheap A-- or Dumb.
You are the type of tech that we all complain about on this forum and give HD Dealers a bad reputation!