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[WTF Chuck]

Well if my old mind is working correctly to do the dealer update you have to have both
Iso file and the NNG folder in the root of the USB stick. The Checksum file is in the folder.

[RoadTrip]

Chuck, tried that in attempts 1-3 to no avail. Tried without and that didn't work either. I must be holding my mouth wrong.

[WTF Chuck]

Try this wait until the system is booted up fully before plugging in the usb stick.
I did not do the dealer update today but will try it tomorrow.
 

[KGB]

Well maybe you have to have both files loaded separately, I know you had to do something different then what you do when you update the boom infotainment system, see below, I wished I could remember, it was only two weeks ago and had no problems, it was only the second time updated the dealer maps.   



Join Date: Nov 2009
Location: Florida
Posts: 1728

 
CVO1: 15 FLTRUSE
 

Re: update 1.20.3
« Reply #40 on: January 30, 2017, 12:00:10 PM »

Quote

Installed dealer and Info update this morning, no problems but this was mainly due to the help from others on this site. I would never have figured out the dealer download and the need to open and copy both folders if not for posting on here.
Thanks again.

bakon
Senior CVO Member

 Offline
Join Date: Jan 2015
Location: Steeler Country
Posts: 424

 

CVO1: 2014 CVO Limited "Wicked"
 

Re: update 1.20.3
« Reply #50 on: March 03, 2017, 03:26:48 PM »

Quote

Update easy but had to remove radio and reformat, reload two Dealer files to get Dealer location update to work. Also authentication was up for about three minutes before Dealer part worked. No big deal. Just don't do together

[RoadTrip]

Yeah, you downloaded the old one. The new one was released today.

[KGB]

Yeah, you downloaded the old one. The new one was released today.

Aren't these the two latest updates?




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[FLSTFI Dave]

I'd just like to get the little text message icon when in map mode....

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That sure would be nice.

[RoadTrip]

Aren't these the two latest updates?




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Yes, they are. My apologies. My understanding is they just went live yesterday.

[KGB]

Yes, they are. My apologies. My understanding is they just went live yesterday.

No problem, I know I updated the dealer maps like 2 weeks ago, wish I could remember how I did it (getting to old) the boom update I did yesterday


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[WTF Chuck]

I give up same issue you all are having with the dealer update.

[NH Bulldog]

Okay, did the updates and had no issues.  Step by step this is what I did:

1) Download the Dealer update to PC (Harley_POI_Maps.zip).  Open ZIP folder, highlight and copy both items listed: nng (File Folder) and swdl.iso (Disc Image File).
2) Open USB thumb drive #1 with NOTHING on it, and paste the files.
3) Download the Boom update to PC (swdl_boombox_6.5GT_CVO.1.21.2.1).  Open ZIP folder, highlight and copy both items listed: swdl_boombox_6.5GT_CVO.iso (disc Image File) and swdl_premium.iso.md5 (MD5 File).
4) Open USB thumb drive #2 with NOTHING on it, and paste the files.

You can use one USB thumb drive, but be sure to erase first files before pasting in second files.  I had two thumb drives, so I did them separate and saved myself a trip back and forth to the garage.

Next:
1) Turn on bike in Accessory mode
2) Turn on InfoPainMent system and wait for initial boot-up
3) Press Navigation button and WAIT until it says Navigation is ready
4) Insert dealer Update thumb drive and wait as it authenticates (15-20 seconds total)
5) Display says "make sure in accessory mode", hit yes, then start update.
6) Watch Package progress 1 of 1 and Overall update for Dealer update (took mine less than a minute).
7) Display says "update complete, remove USB drive".  Remove drive, system reboots.

Next: Repeat the same process for the Boom update using the USB with the Boom files on it.  This one takes a bit longer because there are 10 packages to update.  Mine completed in something like 5-7 minutes (wasn't really paying attention).

1) Turn on bike in Accessory mode
2) Turn on InfoPainMent system and wait for initial boot-up
3) Press Navigation button and WAIT until it says Navigation is ready
4) Insert BoomBox Update thumb drive   
5) Display says "make sure in accessory mode", hit yes, then start update.
6) Watch Package progress 1 of 10 and Overall update for BoomBox update (took 5-7 minutes).
7) Display says "update complete, remove USB drive".  Remove drive, system reboots.

I then went into system and checked software versions and everything took. 

Good luck guys!

[RoadTrip]

Okay, did the updates and had no issues.  Step by step this is what I did:

1) Download the Dealer update to PC (Harley_POI_Maps.zip).  Open ZIP folder, highlight and copy both items listed: nng (File Folder) and swdl.iso (Disc Image File).
2) Open USB thumb drive #1 with NOTHING on it, and paste the files.
3) Download the Boom update to PC (swdl_boombox_6.5GT_CVO.1.21.2.1).  Open ZIP folder, highlight and copy both items listed: swdl_boombox_6.5GT_CVO.iso (disc Image File) and swdl_premium.iso.md5 (MD5 File).
4) Open USB thumb drive #2 with NOTHING on it, and paste the files.

You can use one USB thumb drive, but be sure to erase first files before pasting in second files.  I had two thumb drives, so I did them separate and saved myself a trip back and forth to the garage.

Next:
1) Turn on bike in Accessory mode
2) Turn on InfoPainMent system and wait for initial boot-up
3) Press Navigation button and WAIT until it says Navigation is ready
4) Insert dealer Update thumb drive and wait as it authenticates (15-20 seconds total)
5) Display says "make sure in accessory mode", hit yes, then start update.
6) Watch Package progress 1 of 1 and Overall update for Dealer update (took mine less than a minute).
7) Display says "update complete, remove USB drive".  Remove drive, system reboots.

Next: Repeat the same process for the Boom update using the USB with the Boom files on it.  This one takes a bit longer because there are 10 packages to update.  Mine completed in something like 5-7 minutes (wasn't really paying attention).

1) Turn on bike in Accessory mode
2) Turn on InfoPainMent system and wait for initial boot-up
3) Press Navigation button and WAIT until it says Navigation is ready
4) Insert BoomBox Update thumb drive   
5) Display says "make sure in accessory mode", hit yes, then start update.
6) Watch Package progress 1 of 10 and Overall update for BoomBox update (took 5-7 minutes).
7) Display says "update complete, remove USB drive".  Remove drive, system reboots.

I then went into system and checked software versions and everything took. 

Good luck guys!

Hmmm, wonder if installation order matters. Both you and Serdvd6 have been successful with doing the DMU first, then the system update. Everyone else is failing the DMU install. I keep a library of all updates, so will re-load the previous system update and try the DMU first.

Thanks for sharing the step-by-step process...always helpful to those who have never done updates before, especially since some dealers are starting to charge for performing the update.

[KGB]

Hmmm, wonder if installation order matters. Both you and Servdvd have been successful with doing the DMU first, then the system update. Everyone else is failing the DMU install. I keep a library of all updates, so will re-load the previous system update and try the DMU first.

Thanks for sharing the step-by-step process...always helpful to those who have never done updates before, especially since some dealers are starting to charge for performing the update.

Maybe they will have an update for the update 

[WTF Chuck]

You will have success by going back to1.21.04 then loading the dealer file and then reinstalling 1.21.2.1.
I guess we are still a bunch of unpaid beta testers.
I wonder if they will pay me my hourly rate after 81/2 hours today.

[n8schmitz]

Followed Bulldogs instructions and it worked perfectly.  One thing I did note.  On my 2016, you have to do the actual accessory switch (hitting the left button to turn on the infortainment system) was the only way to make it work.  You can't do the update with the full system on. 


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