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[SPW]

I have the same problems as every body else with MY 07 SERK ..at the 5,000 mile service they replaced the automatic compresion release.Last week i noticed a bad vibration and when i checked i found the rear cylinder was leaking oil .Took it back to the dealer and they ordered new head gaskets,I asked about the vibration and they told me it was the handlebar mounts, hard rubber in the foot boards and then maybe a loose exhaust .
   I told them about crank runout problem people are having and they said it is not likely.I asked the to check the runout and i would pay for the labour and as expected there was a problem ,the told me the runout was 32.5 which is way over .So the parts are ordered and will be in Thursday.The guys at my local dealership in National city are great guys and very helpfull
  I just hope Harley find a permant fix for the problem ,I have a 7 year warranty so i will just take it back every time i have a problem i still love my bike and am looking forward to some great rides
 

[Capo]

I have the same problems as every body else with MY 07 SERK ..at the 5,000 mile service they replaced the automatic compresion release.Last week i noticed a bad vibration and when i checked i found the rear cylinder was leaking oil .Took it back to the dealer and they ordered new head gaskets,I asked about the vibration and they told me it was the handlebar mounts, hard rubber in the foot boards and then maybe a loose exhaust .
   I told them about crank runout problem people are having and they said it is not likely.I asked the to check the runout and i would pay for the labour and as expected there was a problem ,the told me the runout was 32.5 which is way over .So the parts are ordered and will be in Thursday.The guys at my local dealership in National city are great guys and very helpfull
  I just hope Harley find a permant fix for the problem ,I have a 7 year warranty so i will just take it back every time i have a problem i still love my bike and am looking forward to some great rides
 

Right on and I love your attitude-I'm with you!
Ride Safe

[RedDevil]

I have the same problems as every body else with MY 07 SERK ..at the 5,000 mile service they replaced the automatic compresion release.Last week i noticed a bad vibration and when i checked i found the rear cylinder was leaking oil .Took it back to the dealer and they ordered new head gaskets,I asked about the vibration and they told me it was the handlebar mounts, hard rubber in the foot boards and then maybe a loose exhaust .
   I told them about crank runout problem people are having and they said it is not likely.I asked the to check the runout and i would pay for the labour and as expected there was a problem ,the told me the runout was 32.5 which is way over .So the parts are ordered and will be in Thursday.The guys at my local dealership in National city are great guys and very helpfull
  I just hope Harley find a permant fix for the problem ,I have a 7 year warranty so i will just take it back every time i have a problem i still love my bike and am looking forward to some great rides
 

SPW,
Welcome to the site.  You might want to go and introduce yourself to everyone in the New Members thread.  I'm a little miffed at what "parts" they ordered when they found your crank run-out was way out of specs.  The only "part" they should be ordering is a new engine.  If they are going to split the cases and put a new crank in, have them weld it and true it and go with the Timken bearing.  Might as well get it right if that's what they're going to do.  But I'd be surprised if they go that route.  Previous owners that have had crank run-out problems have had their engines replaced.

   

[SPIDERMAN]

I have the same problems as every body else with MY 07 SERK ..at the 5,000 mile service they replaced the automatic compresion release.Last week i noticed a bad vibration and when i checked i found the rear cylinder was leaking oil .Took it back to the dealer and they ordered new head gaskets,I asked about the vibration and they told me it was the handlebar mounts, hard rubber in the foot boards and then maybe a loose exhaust .
   I told them about crank runout problem people are having and they said it is not likely.I asked the to check the runout and i would pay for the labour and as expected there was a problem ,the told me the runout was 32.5 which is way over .So the parts are ordered and will be in Thursday.The guys at my local dealership in National city are great guys and very helpfull
  I just hope Harley find a permant fix for the problem ,I have a 7 year warranty so i will just take it back every time i have a problem i still love my bike and am looking forward to some great rides
 

Make sure the paperwork you get on warranty service spells out in detail what was done. Some of these dealers say as little as possible on the work order they give you when you pick up the bike so as to avoid lemon law claims

B B

[SPW]

SPW,
Welcome to the site.  You might want to go and introduce yourself to everyone in the New Members thread.  I'm a little miffed at what "parts" they ordered when they found your crank run-out was way out of specs.  The only "part" they should be ordering is a new engine.  If they are going to split the cases and put a new crank in, have them weld it and true it and go with the Timken bearing.  Might as well get it right if that's what they're going to do.  But I'd be surprised if they go that route.  Previous owners that have had crank run-out problems have had their engines replaced.

   

Thanks for the info will check on which parts tomorow how did the other owners get there engines replaced

[copout221]

 MOCO will NOT authorize a repair on a motor with a runout issue. This is what I was told by my dealer when my engine had to be replaced. I had it in two days after it was hand built and stamped with my vin #. No problems since !!!! KNOCK ON WOOD

[DCFIREMANN]

I have the same problems as every body else with MY 07 SERK ..at the 5,000 mile service they replaced the automatic compresion release.Last week i noticed a bad vibration and when i checked i found the rear cylinder was leaking oil .Took it back to the dealer and they ordered new head gaskets,I asked about the vibration and they told me it was the handlebar mounts, hard rubber in the foot boards and then maybe a loose exhaust .
   I told them about crank runout problem people are having and they said it is not likely.I asked the to check the runout and i would pay for the labour and as expected there was a problem ,the told me the runout was 32.5 which is way over .So the parts are ordered and will be in Thursday.The guys at my local dealership in National city are great guys and very helpfull
  I just hope Harley find a permant fix for the problem ,I have a 7 year warranty so i will just take it back every time i have a problem i still love my bike and am looking forward to some great rides
 

This by far the largest number I have ever seen or heard of. I hope you get a new motor and  I am sure you will. You will be on the road a lot quicker that way.

Good luck on the repairs,

Be Safe

THE DAWG

[skreminegul07]

Someone did post .076" early on. 

[DCFIREMANN]

I never saw that one. This is crazy. How can HD let things like this go out on the street??

Be Safe

THE DAWG

[grc]

I'm not certain that complete engine replacement is still the MoCo's only repair option.  In fact I'm quite certain that at least one person reported having just the crankshaft replaced by his dealer.

If you prefer a complete engine versus a dealer repair, I would suggest that you let your dealer know that you will be contacting the MoCo to request a full replacement, enlist his support, and then call the MoCo direct.  As for which method, replacement or repair, would be the best way to go, that is a crap shoot.  If your dealer has a really good engine tech who can be trusted to do things right, it might be better in the long run to let him rebuild the engine with a new crank that they send out to be trued and welded.  You would have to pay for that, since the MoCo won't, but it would be well worth the cost IMHO.

Jerry

[SPW]

Thanks will contact the Dealer and  Tech Support  ,The dealer told me tech support r sending a new crank and oil pump
    Steve

[copout221]

Thanks will contact the Dealer and  Tech Support  ,The dealer told me tech support r sending a new crank and oil pump
    Steve

 WOW !!! I cannot believe they would even consider this an option. Keep us updated as to what they do. I am really curious.

[sedyna]

mines in the shop with the same problem as we speak... oil pump failed. they checked the crank runout and she was out.. took out the oil pump. the dealer didnt want to get a new engine, they said it could be built better than the factory did.... i have a new crank and oil pump. Im sending the new crank out thanks to advice from guys on the site... www.darkhorsecrankworks.com 

[bikerboy53]

They replaced the crank in my bike last fall. They did check the runout on the new crank too and it was a little under .001". It was nice to know that this crank was fairly good -at least to start with. With a new motor it's hard to tell what the initial runout might be. I asked about welding and Timken, but they said those would void the w.....ty. Guess sooner or later I'm going to have to follow the trail that Hoist has blazed! 

[Hoist!]

They replaced the crank in my bike last fall. They did check the runout on the new crank too and it was a little under .001". It was nice to know that this crank was fairly good -at least to start with. With a new motor it's hard to tell what the initial runout might be. I asked about welding and Timken, but they said those would void the w.....ty. Guess sooner or later I'm going to have to follow the trail that Hoist has blazed! 

After all, it ain't rocket science!

Good luck with this motor bb! You might be fine!

Hoist!

[sadunbar]

They replaced the crank in my bike last fall. They did check the runout on the new crank too and it was a little under .001". It was nice to know that this crank was fairly good -at least to start with. With a new motor it's hard to tell what the initial runout might be. I asked about welding and Timken, but they said those would void the w.....ty. Guess sooner or later I'm going to have to follow the trail that Hoist has blazed! 

I can see them not wanting to pay for the welding and Timkens bearing upgrade under warranty - but it is hard to understand how this could void your warranty...   

[SPW]

Cantacted Harley today they said it is at there discresion weather they  send a new motor or parts.  They r sending crankshaft fly wheel kit,oil pump and new head gasket .So looks like i don't have a choice.

[sadunbar]

Cantacted Harley today they said it is at there discresion weather they  send a new motor or parts.  They r sending crankshaft fly wheel kit,oil pump and new head gasket .So looks like i don't have a choice.

Have them look close at your camplate....  If your crank had bad runout, and your oil pump was damaged, you need to make sure your camplate was not damaged...  I assume the inspected your cylinders for liner movement?

[SPW]

Yep forgot they r sending a cam plate .They checked the cylinders and heads said they were fine .What they did tell me at Harley was that it depended on the expertize of the mechanic at the dealer ,weather they send a new motor or get the mechanic to rebuild the motor
Steve

[skreminegul07]

Yep forgot they r sending a cam plate .They checked the cylinders and heads said they were fine .What they did tell me at Harley was that it depended on the expertize of the mechanic at the dealer ,weather they send a new motor or get the mechanic to rebuild the motor
Steve

A decision made over the phone by the same people who are still producing an engine that needs to be regularly replaced like the oil.

[grc]

I seriously doubt that H-D makes a decision to repair or replace based upon the expertise of the dealership technician.  Number one, they have no clue who will be actually doing the repair.  It's a monetary consideration, and the manufacturer holds the right to make the repair versus replace decision. 

The initial failures were handled as a full engine exchange mainly because they wanted the engines back for complete teardown analysis, to determine the root cause of the failure.  This is common in the automotive world as well as with motorcycles, whenever new models or major changes to existing models are introduced.  The sad part with the 110's is that even after replacing a pile of engines, they haven't used that information to fix the problems or identify production dates of suspect engines so they could notify affected owners.  They persist in taking the low road, just letting customers deal with failures as opposed to a notification/inspection/repair program to prevent failures. 

If the dealership tech is conscientious and not just knocking it out as quickly as possible to make more $$$, you will probably end up with a better engine than what H-D would have sent anyway.  Make sure the dealer fully documents everything, and that you get detailed copies.

Jerry

[ultrafxr]

I seriously doubt that H-D makes a decision to repair or replace based upon the expertise of the dealership technician.  Number one, they have no clue who will be actually doing the repair.  It's a monetary consideration, and the manufacturer holds the right to make the repair versus replace decision. 

The initial failures were handled as a full engine exchange mainly because they wanted the engines back for complete teardown analysis, to determine the root cause of the failure.  This is common in the automotive world as well as with motorcycles, whenever new models or major changes to existing models are introduced.  The sad part with the 110's is that even after replacing a pile of engines, they haven't used that information to fix the problems or identify production dates of suspect engines so they could notify affected owners.  They persist in taking the low road, just letting customers deal with failures as opposed to a notification/inspection/repair program to prevent failures. 

If the dealership tech is conscientious and not just knocking it out as quickly as possible to make more $$$, you will probably end up with a better engine than what H-D would have sent anyway.  Make sure the dealer fully documents everything, and that you get detailed copies.
Jerry

Wonder how to accomplish this.  If I'm paying the bill every little thing is itemized and priced.  But when I've gotten the no charge invoice for repair of head gasket leaks, cylinder replacement and even the engine replacement it does not seem to have been complete.

[skreminegul07]

My paperwork from leaks, motor, tranny, etc are almost useless.  in June 07 I went in for the tranny leak.  The repair order stayed open until October so the mileage is the same for everything.  I had to beg to get this at all.  It's like they try to hide it. 

[SPW]

Went to the dealers all my parts r in should have it back tomorrow evening
Steve

[SPW]

Just got my bike back from Sweetwater Harley seems to b running great .They overnighted the parts then 2 days to Resemble the engine The dealership gave great service  Steve

[RedDevil]

Just got my bike back from Sweetwater Harley seems to b running great .They overnighted the parts then 2 days to Resemble the engine The dealership gave great service  Steve

Sounds great SPW!!  Glad to see you got fast responsive service from your dealership.    Keep us informed as to how the fix holds up.

     

[mspeedbishop]

hello folks

looks like i join the ranks of this problem as well - have an 07 110 street glide,  15k miles -problem began about 1 or 2 k ago this spring,  - basically stock HD but with zippers thundermax ECU - drops oil pressure after ~40 miles and gains heat FAST - and runs like dirt after that until I have to stop.... - I want to force the dealer into a crank runout measurement but don't know what is a good or bad number - what IS the healthy range?   and can I substantiate that and how (e.g. this Harley-blessed manual sez this is the spec) ?

zippers sez its the crank - i know my tunes are good - nothing leaner than 13.310 AFR
dealer sez - "really? - never heard of THAT"
feelin very screwed at this point in time - they may come thru yet I guess - working it - let me know on the spec please - and THANK YOU

MSB

[Fired00d]

hello folks

looks like i join the ranks of this problem as well - have an 07 110 street glide,  15k miles -problem began about 1 or 2 k ago this spring,  - basically stock HD but with zippers thundermax ECU - drops oil pressure after ~40 miles and gains heat FAST - and runs like dirt after that until I have to stop.... - I want to force the dealer into a crank runout measurement but don't know what is a good or bad number - what IS the healthy range?   and can I substantiate that and how (e.g. this Harley-blessed manual sez this is the spec) ?

zippers sez its the crank - i know my tunes are good - nothing leaner than 13.310 AFR
dealer sez - "really? - never heard of THAT"
feelin very screwed at this point in time - they may come thru yet I guess - working it - let me know on the spec please - and THANK YOU

MSB

MSB,
Sorry to hear you are having problems w/your bike. Can't answer your run out spec question (somebody will soon), but I wanted to welcome you to the site glad to have you join us. When you get a chance you should go to this board - New Member Introduction and start a thread to introduce yourself.

 
Ride Safe,
Fired00d
 

[SPIDERMAN]

Does anyone have a count of 110's that have crapped out or had to have a major service among site members ?  Also, as a percentage of site members who own 110's, what is that number.


B B

[Texas 103]

hello folks

looks like i join the ranks of this problem as well - have an 07 110 street glide,  15k miles -problem began about 1 or 2 k ago this spring,  - basically stock HD but with zippers thundermax ECU - drops oil pressure after ~40 miles and gains heat FAST - and runs like dirt after that until I have to stop.... - I want to force the dealer into a crank runout measurement but don't know what is a good or bad number - what IS the healthy range?   and can I substantiate that and how (e.g. this Harley-blessed manual sez this is the spec) ?

zippers sez its the crank - i know my tunes are good - nothing leaner than 13.310 AFR
dealer sez - "really? - never heard of THAT"
feelin very screwed at this point in time - they may come thru yet I guess - working it - let me know on the spec please - and THANK YOU

MSB

BE a really good idea to pull the TMAX off, before you go in..If they are looking for a reason to deny the claim....They could have just found it>> CYA on this i..Good Luck....Greg.

[sadunbar]

Does anyone have a count of 110's that have crapped out or had to have a major service among site members ?  Also, as a percentage of site members who own 110's, what is that number.


B B

Why don't you start a poll...kind of the opposite of JCZ's poll... 

[SPIDERMAN]

Why don't you start a poll...kind of the opposite of JCZ's poll... 

Cause I don't have one - - - - - - - yet   

B B

[mspeedbishop]

more on this

dealer is aware of the tmax and although they dont support it..  they've been maintaining it is my mappings - Im engaged with zippers - im running nothing leaner than 13.310 i think (low 13 at any rate and that should be fine) - they spec'd my crank runout today and are claiming .003 ( I am assuming that is good - certainly within spec) - I guess nex step is back to HD ECU - im a gonna flog it  - very dissppointing

thanks - lemme know if anyone has the HD crank runout range and advice on 'just what a good number is and isnt'

[sadunbar]

more on this

dealer is aware of the tmax and although they dont support it..  they've been maintaining it is my mappings - Im engaged with zippers - im running nothing leaner than 13.310 i think (low 13 at any rate and that should be fine) - they spec'd my crank runout today and are claiming .003 ( I am assuming that is good - certainly within spec) - I guess nex step is back to HD ECU - im a gonna flog it  - very dissppointing

thanks - lemme know if anyone has the HD crank runout range and advice on 'just what a good number is and isnt'

If they checked it with the camplate removed...that is not to awful bad.  Mine was .0018 with the camplate removed...

[Fired00d]

Found this from a post back in 2/08...

MOCO may claim a lot of things, but you believe them at your own peril.  They use the same crank assembly in the 96, 103, and 110 with a large assortment of stock and SE pistons.  They don't sell you a different part number crank based on the pistons you're using, you get the same crank as the next guy.  Their balance is based on a "guesstimate" of the average reciprocating weight, and I doubt their tolerances for balance are any tighter than they are for runout.  So if you want a precision crankshaft assembly, I'd suggest you find someone you can trust to build, true, and balance one for you. 

If you search for TT324 (Tech Tip) you should find Harley's "new and improved" version of the crank runout specs.  What you will find is that the new spec for runout, measured in the cases, is 0.012" max, not the 0.003" of years gone by.  It seems that it is now Harley's philosophy that a wobbling shaft that rapidly wears out your oil pump is something that will probably only fail after the warranty period has expired, and is therefore your problem and not theirs.   

Jerry

Hope that helps.

 
Ride Safe,
Fired00d
 

[Fired00d]

Found the Tech Tip - TT324.

 
Ride Safe,
Fired00d
 

[SPIDERMAN]

This tech tip sounds like my plan of attack for dating in college.   

If I can't find a girl who meets my standards, I'll lower my standards 


B B

[copout221]

BE a really good idea to pull the TMAX off, before you go in..If they are looking for a reason to deny the claim....They could have just found it>> CYA on this i..Good Luck....Greg.

 :nixweiss:Yep..Pull the Zippers stuff off or you will be screwed when they deny the claim. T-Max is no good for warranty claims, trust me I know.