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[sadunbar]

They replaced the crank in my bike last fall. They did check the runout on the new crank too and it was a little under .001". It was nice to know that this crank was fairly good -at least to start with. With a new motor it's hard to tell what the initial runout might be. I asked about welding and Timken, but they said those would void the w.....ty. Guess sooner or later I'm going to have to follow the trail that Hoist has blazed! 

I can see them not wanting to pay for the welding and Timkens bearing upgrade under warranty - but it is hard to understand how this could void your warranty...   

[SPW]

Cantacted Harley today they said it is at there discresion weather they  send a new motor or parts.  They r sending crankshaft fly wheel kit,oil pump and new head gasket .So looks like i don't have a choice.

[sadunbar]

Cantacted Harley today they said it is at there discresion weather they  send a new motor or parts.  They r sending crankshaft fly wheel kit,oil pump and new head gasket .So looks like i don't have a choice.

Have them look close at your camplate....  If your crank had bad runout, and your oil pump was damaged, you need to make sure your camplate was not damaged...  I assume the inspected your cylinders for liner movement?

[SPW]

Yep forgot they r sending a cam plate .They checked the cylinders and heads said they were fine .What they did tell me at Harley was that it depended on the expertize of the mechanic at the dealer ,weather they send a new motor or get the mechanic to rebuild the motor
Steve

[skreminegul07]

Yep forgot they r sending a cam plate .They checked the cylinders and heads said they were fine .What they did tell me at Harley was that it depended on the expertize of the mechanic at the dealer ,weather they send a new motor or get the mechanic to rebuild the motor
Steve

A decision made over the phone by the same people who are still producing an engine that needs to be regularly replaced like the oil.

[grc]

I seriously doubt that H-D makes a decision to repair or replace based upon the expertise of the dealership technician.  Number one, they have no clue who will be actually doing the repair.  It's a monetary consideration, and the manufacturer holds the right to make the repair versus replace decision. 

The initial failures were handled as a full engine exchange mainly because they wanted the engines back for complete teardown analysis, to determine the root cause of the failure.  This is common in the automotive world as well as with motorcycles, whenever new models or major changes to existing models are introduced.  The sad part with the 110's is that even after replacing a pile of engines, they haven't used that information to fix the problems or identify production dates of suspect engines so they could notify affected owners.  They persist in taking the low road, just letting customers deal with failures as opposed to a notification/inspection/repair program to prevent failures. 

If the dealership tech is conscientious and not just knocking it out as quickly as possible to make more $$$, you will probably end up with a better engine than what H-D would have sent anyway.  Make sure the dealer fully documents everything, and that you get detailed copies.

Jerry

[ultrafxr]

I seriously doubt that H-D makes a decision to repair or replace based upon the expertise of the dealership technician.  Number one, they have no clue who will be actually doing the repair.  It's a monetary consideration, and the manufacturer holds the right to make the repair versus replace decision. 

The initial failures were handled as a full engine exchange mainly because they wanted the engines back for complete teardown analysis, to determine the root cause of the failure.  This is common in the automotive world as well as with motorcycles, whenever new models or major changes to existing models are introduced.  The sad part with the 110's is that even after replacing a pile of engines, they haven't used that information to fix the problems or identify production dates of suspect engines so they could notify affected owners.  They persist in taking the low road, just letting customers deal with failures as opposed to a notification/inspection/repair program to prevent failures. 

If the dealership tech is conscientious and not just knocking it out as quickly as possible to make more $$$, you will probably end up with a better engine than what H-D would have sent anyway.  Make sure the dealer fully documents everything, and that you get detailed copies.
Jerry

Wonder how to accomplish this.  If I'm paying the bill every little thing is itemized and priced.  But when I've gotten the no charge invoice for repair of head gasket leaks, cylinder replacement and even the engine replacement it does not seem to have been complete.

[skreminegul07]

My paperwork from leaks, motor, tranny, etc are almost useless.  in June 07 I went in for the tranny leak.  The repair order stayed open until October so the mileage is the same for everything.  I had to beg to get this at all.  It's like they try to hide it. 

[SPW]

Went to the dealers all my parts r in should have it back tomorrow evening
Steve

[SPW]

Just got my bike back from Sweetwater Harley seems to b running great .They overnighted the parts then 2 days to Resemble the engine The dealership gave great service  Steve

[RedDevil]

Just got my bike back from Sweetwater Harley seems to b running great .They overnighted the parts then 2 days to Resemble the engine The dealership gave great service  Steve

Sounds great SPW!!  Glad to see you got fast responsive service from your dealership.    Keep us informed as to how the fix holds up.

     

[mspeedbishop]

hello folks

looks like i join the ranks of this problem as well - have an 07 110 street glide,  15k miles -problem began about 1 or 2 k ago this spring,  - basically stock HD but with zippers thundermax ECU - drops oil pressure after ~40 miles and gains heat FAST - and runs like dirt after that until I have to stop.... - I want to force the dealer into a crank runout measurement but don't know what is a good or bad number - what IS the healthy range?   and can I substantiate that and how (e.g. this Harley-blessed manual sez this is the spec) ?

zippers sez its the crank - i know my tunes are good - nothing leaner than 13.310 AFR
dealer sez - "really? - never heard of THAT"
feelin very screwed at this point in time - they may come thru yet I guess - working it - let me know on the spec please - and THANK YOU

MSB

[Fired00d]

hello folks

looks like i join the ranks of this problem as well - have an 07 110 street glide,  15k miles -problem began about 1 or 2 k ago this spring,  - basically stock HD but with zippers thundermax ECU - drops oil pressure after ~40 miles and gains heat FAST - and runs like dirt after that until I have to stop.... - I want to force the dealer into a crank runout measurement but don't know what is a good or bad number - what IS the healthy range?   and can I substantiate that and how (e.g. this Harley-blessed manual sez this is the spec) ?

zippers sez its the crank - i know my tunes are good - nothing leaner than 13.310 AFR
dealer sez - "really? - never heard of THAT"
feelin very screwed at this point in time - they may come thru yet I guess - working it - let me know on the spec please - and THANK YOU

MSB

MSB,
Sorry to hear you are having problems w/your bike. Can't answer your run out spec question (somebody will soon), but I wanted to welcome you to the site glad to have you join us. When you get a chance you should go to this board - New Member Introduction and start a thread to introduce yourself.

 
Ride Safe,
Fired00d
 

[SPIDERMAN]

Does anyone have a count of 110's that have crapped out or had to have a major service among site members ?  Also, as a percentage of site members who own 110's, what is that number.


B B

[Texas 103]

hello folks

looks like i join the ranks of this problem as well - have an 07 110 street glide,  15k miles -problem began about 1 or 2 k ago this spring,  - basically stock HD but with zippers thundermax ECU - drops oil pressure after ~40 miles and gains heat FAST - and runs like dirt after that until I have to stop.... - I want to force the dealer into a crank runout measurement but don't know what is a good or bad number - what IS the healthy range?   and can I substantiate that and how (e.g. this Harley-blessed manual sez this is the spec) ?

zippers sez its the crank - i know my tunes are good - nothing leaner than 13.310 AFR
dealer sez - "really? - never heard of THAT"
feelin very screwed at this point in time - they may come thru yet I guess - working it - let me know on the spec please - and THANK YOU

MSB

BE a really good idea to pull the TMAX off, before you go in..If they are looking for a reason to deny the claim....They could have just found it>> CYA on this i..Good Luck....Greg.