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Author Topic: For what it's worth  (Read 3635 times)

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fxdsebeloved

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For what it's worth
« on: May 25, 2008, 08:29:47 AM »

For what it's worth, I took my scoot in for a regular 10k service.  I was asked if I had any issues with the bike.  Outside of some minor issues, (Horn not working and Flaking Chrome)  Told them ever since the bike had the "famous fix" done, I would here a "clacking noise" coming from under the gas tank. (Lifters, bad fuel?) when I would throttled up between 3k to 3,500k rpms. this would not happen all the time.  So after 3 service techs took it for a test ride and a extra day in the shop, they finally heard what I was hearing. The dealer asked me if I could bring the bike back Thursday May 29th.  I was told they had the approval from MoCo to have the midwest regional service manager come down and take it for a ride.  Don't know what to make of this, but it's worth taking a Vacation day to see this.  :2vrolijk_21:
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DCFIREMANN

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Re: For what it's worth
« Reply #1 on: May 25, 2008, 12:06:32 PM »

YES it is. There is a REAL FIX coming from the MOCO real soon. I mean real soon. I can't really discuss it on here as of yet. BUT IT IS ON THE WAY. I would think they will have the parts for the repairs in about 3 weeks.


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THE DAWG
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BalDeagle

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Re: For what it's worth
« Reply #2 on: May 25, 2008, 03:08:53 PM »

YES it is. There is a REAL FIX coming from the MOCO real soon. I mean real soon. I can't really discuss it on here as of yet. BUT IT IS ON THE WAY. I would think they will have the parts for the repairs in about 3 weeks.


Be Safe

THE DAWG

Sound's interesting Dawg. Can't wait to hear what they are proposing. Will you start a new thread once the info is released please.

 :2vrolijk_21:

Nige
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DCFIREMANN

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Re: For what it's worth
« Reply #3 on: May 27, 2008, 04:24:53 AM »

Sound's interesting Dawg. Can't wait to hear what they are proposing. Will you start a new thread once the info is released please.
 :2vrolijk_21:

Nige

Yes I will. You will be getting a letter real soon. The MOCO has been working on a fix for some time now. I know there have been a few doing nothing but crying about this. Something like this takes time to find a fix, manufacture the parts, get the fix to the dealers, and then get letters out to the owners.

It is on the way!

Be Safe

THE DAWG
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Re: For what it's worth
« Reply #4 on: May 27, 2008, 04:34:55 AM »

Yes I will. You will be getting a letter real soon. The MOCO has been working on a fix for some time now. I know there have been a few doing nothing but crying about this. Something like this takes time to find a fix, manufacture the parts, get the fix to the dealers, and then get letters out to the owners.

It is on the way!

Be Safe

THE DAWG

Good stuff. I wonder if they will get the letter out to their European customers at the same time as their USA customers.

Nige
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skreminegul07

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Re: For what it's worth
« Reply #5 on: May 27, 2008, 08:02:48 AM »

Yes I will. You will be getting a letter real soon. The MOCO has been working on a fix for some time now. I know there have been a few doing nothing but crying about this. Something like this takes time to find a fix, manufacture the parts, get the fix to the dealers, and then get letters out to the owners.

It is on the way!

Be Safe

THE DAWG

Do you have one?  If not, you just don't get it.

The friggin letter should have been written a year ago letting people know that they actually care and that they are working on it.  It's called goodwill, public relations, and even customer service.  And BTW, I'll believe it when I see it.
« Last Edit: May 27, 2008, 09:03:23 AM by skreminegul07 »
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DCFIREMANN

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Re: For what it's worth
« Reply #6 on: May 27, 2008, 08:42:10 AM »

Do you have one?  If not, you just don't get it.
The friggin letter should have been written a year ago letting people know that they actually care and that they are working on it.  It's call goodwill, public relations, and even customer service.  And BTW, I'll believe it when I see it.

No I don't have one. I was one of the smart ones that knew of the problem. I have an 08 Dyna sitting at the dealer right now. I will not touch it till the fix comes along.

What gets me is some people knew of the problem brought the bike anyway and keep crying about it. There are a few on this board that have been it constant communcation with the MOCO about this problem. They bypassed the dealer who won't tell you anything and they won't do anything about it. They went straight to the top. So tell me. How many times have you called Milwaukee?????

IF THEY SENT YOU THE LETTER A YEAR AGO what did you want them to say? We have a problem and don't know how to fix it!

No matter what gets done or how it gets done. Some people just don't get it!!!

Be Safe

THE DAWG
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Black Diamond

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Re: For what it's worth
« Reply #7 on: May 27, 2008, 08:52:08 AM »

Dawg

I bought the bike unaware of the problems. Had the cylinder liner move on me and viola. I made the decision to use Axtell cylinders knowing the MoCo would fix this sooner or later. My choice, not whining! I just hope the fix is coming and it works. I want to see Harley continue to succeed,
Now if I can just get my hands on those replacement cylinders.....Hmmmm  A 110 03 Fat Boy!

JW
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Re: For what it's worth
« Reply #8 on: May 27, 2008, 08:56:47 AM »

No I don't have one. I was one of the smart ones that knew of the problem. I have an 08 Dyna sitting at the dealer right now. I will not touch it till the fix comes along.

What gets me is some people knew of the problem brought the bike anyway and keep crying about it. There are a few on this board that have been it constant communcation with the MOCO about this problem. They bypassed the dealer who won't tell you anything and they won't do anything about it. They went straight to the top. So tell me. How many times have you called Milwaukee?????

IF THEY SENT YOU THE LETTER A YEAR AGO what did you want them to say? We have a problem and don't know how to fix it!

No matter what gets done or how it gets done. Some people just don't get it!!!

Be Safe

THE DAWG


Dawg

Your post here are pissing people off.
When will there be a letter? Your post of  "it's on the way" means nothing.
Your a big boy, you know "it's on the way" is no different than, "the checks in the mail".
It's a good thing your name wasn't on the "chithead" poll. You would have given me and BB a run.
Dawg, the people here are just as passionate about their 110's as you are about any of your bikes. Rubbing a letter in their faces is not right. Get a copy of it and post it. Till you can do that, don't wave it's existence around like you know more than everyone else.

I say the above as a friend.
It's okay if the checks in the mail.
But it needs to get here.
And sooner is better than later!

SBB

 :2vrolijk_21:
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skreminegul07

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Re: For what it's worth
« Reply #9 on: May 27, 2008, 09:01:06 AM »

No I don't have one. I was one of the smart ones that knew of the problem. I have an 08 Dyna sitting at the dealer right now. I will not touch it till the fix comes along.

What gets me is some people knew of the problem brought the bike anyway and keep crying about it. There are a few on this board that have been it constant communcation with the MOCO about this problem. They bypassed the dealer who won't tell you anything and they won't do anything about it. They went straight to the top. So tell me. How many times have you called Milwaukee?????

IF THEY SENT YOU THE LETTER A YEAR AGO what did you want them to say? We have a problem and don't know how to fix it!

No matter what gets done or how it gets done. Some people just don't get it!!!

Be Safe

THE DAWG

First, I bought my SERK3 in August of 2006 before any issues with the 110 were posted.  I would NOT have bought one if I had heard of these issues.

Secondly, after the first leak that reoccurred, (May 07)I did contact Milwaukee Customer Service about ten times, with documented names, dates, times,and without satisfaction, I wrote to the CEO, copying VP os PowerTrain, VP of Your, and VP of Customer service, each with the correct name and each to the correct address.  The letters were sent certified.  5 days later, customer Service called and we were able to wrk out a plan to resolution which included having the crank checked at their expense, replacing both cylinders, pistons, etc. and new tranny that repeatedly leaked.  All parts were ordered and in place before dropping off the bike.  Upon disassembly, the crank was found bad and motor replaced.

Third point, yes, they could have written a letter that said something along these lines "there may be a design/ component issue and while we do not have ther long term fix, we are working on it and we will stand behing this motor and make it right.  Thank you for your patience AND LOYALTY....."
I do get it.
« Last Edit: May 27, 2008, 09:02:48 AM by skreminegul07 »
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skreminegul07

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Re: For what it's worth
« Reply #10 on: May 27, 2008, 09:08:50 AM »

No I don't have one. I was one of the smart ones that knew of the problem. I have an 08 Dyna sitting at the dealer right now. I will not touch it till the fix comes along.

What gets me is some people knew of the problem brought the bike anyway and keep crying about it. There are a few on this board that have been it constant communcation with the MOCO about this problem. They bypassed the dealer who won't tell you anything and they won't do anything about it. They went straight to the top. So tell me. How many times have you called Milwaukee?????

IF THEY SENT YOU THE LETTER A YEAR AGO what did you want them to say? We have a problem and don't know how to fix it!

No matter what gets done or how it gets done. Some people just don't get it!!!

Be Safe

THE DAWG

And what does that mean?  When did you learn of the problem?  And if it's not a big deal to cry about,  you should have just sucked it up and bought one, right?
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Re: For what it's worth
« Reply #11 on: May 27, 2008, 09:15:47 AM »

has anyone heard of a square base gaket ?, last sat. i was shown a bulletin about a square not round base gasket. just trying to ask about a new development :drink:
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murphy

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Re: For what it's worth
« Reply #12 on: May 27, 2008, 09:15:55 AM »

Wow... it going to get ugly in here!
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Re: For what it's worth
« Reply #13 on: May 27, 2008, 10:32:28 AM »

Dawg

I'm not pissed. It was my responsibility to look into the 110's before I bought one. I simply trusted Harley to put out a motor they knew would be reliable. Like all my other Harleys. My bad for trusting them. However, a company should always deliver good customer service. They needed to step up, say they are experiencing a problem but it will be resolved. I'm not looking for perfection from them, just honesty.

Again, I hope the "fix" is genuine. It is in all of our best interest. I don't want to own a Harley that everyone thinks is junk.

JW
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DCFIREMANN

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Re: For what it's worth
« Reply #14 on: May 27, 2008, 10:47:40 AM »


Dawg

Your post here are pissing people off.When will there be a letter? Your post of  "it's on the way" means nothing.
Your a big boy, you know "it's on the way" is no different than, "the checks in the mail".
It's a good thing your name wasn't on the "chithead" poll. You would have given me and BB a run.
Dawg, the people here are just as passionate about their 110's as you are about any of your bikes. Rubbing a letter in their faces is not right. Get a copy of it and post it. Till you can do that, don't wave it's existence around like you know more than everyone else.

I say the above as a friend.
It's okay if the checks in the mail.
But it needs to get here.
And sooner is better than later!

SBB

 :2vrolijk_21:


CHIP you know I love you. I love you soooo much I want to be just you when I grow up. LMAO!!!!!

As far as the letter,r in the rumor mill they are saying 3 weeks. It may be a little longer. I know it is all waiting on the parts being sent to the dealers. Nothing will happen till then!

Be Safe

THE DAWG
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