Watcher,
That sure sounds like that dealer has a horrible service department. I sure would let the owner or GM know. The sure did not do the PDI.
I agree the air shocks SUCK. I tried and tried to get them right for about 1K miles. Just never felt planted in fast curves, felt like the back would wash out. I had 2 previous CVO road glides I and never felt that way but they had premium hand adjustable gas shocks. So replace the air with some very good Ohlins, handle much better now and rides better.
Well I guess I'm happy then put wow this is a serious question why is HD guys so loyal to the brand I have read more than a few post of bad things on these new bikes but yet they stay loyal I'm trying my best to be a fan but its not ez lol I will say the seat that came on it is the best stock seat I have ever had on a bike
For me its the character, and the comfort for traveling on the Road Glide. I love the new BMW 1600GTL, what a bike, much quicker, much more lean angle, traction control, electronic adjustable suspension. Not near as comfortable as my Road Glide. One place to put your feet. They laughed at the BMW demo when I asked about hwy pegs. There comment all you harley guys ask that. Basically you either like the way you sit on the BMW or you do not, no choice for bars, seats and so on. BMW had no character, and nothing that grabs ones eye. That said, it would out run and out handle my Harleys with out even working up a sweat.
Honda does nothing for me. I am liking the indians and if I wanted a cruiser, the indian Vintage would be my choice over the Harley Heritage. Indian doses not yet have a fixed fairing touring bike, when they do I will test one.
I do love my 15 Road Glide Ultra, looks great, once I fixed the suspension, but better bars on 800 miles days are fine on it. Put 2500 miles on it in four days, and 6800 in 14 days. I had just over 27K on it the first year.