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Author Topic: Charging System Diagnosis - 2015 CVO Road Glide Ultra  (Read 1072 times)

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RoadTrip

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Charging System Diagnosis - 2015 CVO Road Glide Ultra
« on: April 21, 2022, 11:12:17 AM »

I need some guidance from some of you charging system gurus.

Dusty appears to have an emerging problem with her charging system. The symptoms include:

 - Voltage gauge showing ~13.5 volts when running down the road at 3,000 RPM. I've ridden approximately 300 miles in this condition and the battery has not (yet) discharged or resulted in a sluggish start. Prior to this, the gauge consistently showed ~14.2 volts @ 3,000 RPM.
 - Intermittent (twice in the last two years) loss of power - engine seems to randomly bog when twisting the throttle. Both instances were within five minutes of a cool morning, first start. Turning the engine off and restarting seems to clear the problem. No codes were thrown.
 - One recent instance where the Infotainment system powered-down while riding. The Infotainment system powered back-up after a subsequent stop.

Other pertinent facts:

 - 2015 CVO Road Glide Ultra - stock 110 engine, ~43,250 miles
 - Battery was replaced with a recently manufactured unit in September 2021

When I had the bike at the H-D dealership for other maintenance work this week, I requested they run a diagnostic on the charging system. The tech concluded the stator has failed (or is failing). I tried to get the details of his prognosis, but the service advisor wouldn't allow me to speak with the tech. The most detail I got out of the service advisor is the stator output was 0.3 volts. Further, the H-D stator was on backorder until early June.

The tech has approximately three years experience and I was not convinced I agreed with his prognosis. The yellow flag for me was if the stator is only producing 0.3 volts, how is the voltage gauge consistently showing 13.5 volts and no major ignition problems? I picked-up with bike and thought I would do a little diagnosis myself in hopes of narrowing the problem down to the stator or regulator.

I don't know much about motorcycle charging systems, but am pretty good at reading instructions and have some basic mechanical skills and tools (Fieldpiece SC66 multi-meter). Using the diagnostic process outlined by JP Cycles (https://www.jpcycles.com/common-tread/how-to/step-by-step-instructions-for-testing-your-harleys-charging-system), I came up with the following test results:

 - Battery voltage before charging - 12.4 DCV
 - Battery voltage after charging on tender overnight - 12.9 DCV (tender showed fully charged)
 - Charging system voltage test - 13.22 DCV @ 2,000 RPM (consistent with voltage gauge). I would expect this to be 13.8-15.0 DCV.
 - Stator AC output check @ 2,000 RPM - 32.1 / 33.1 / 30.3 (3-phase system). That appears to be below or on the low end of the specifications. The test guide states one would expect to see 38-52 VAC (if 22 or 45 amp systems) or 32-40 VAC (if 32 amp system). After a little research, I’ve learned my model has the high output charging system, but I’ve not found a reference to the expected AC output ranges.
 - Stator resistance check - within specification at 0.3 ohms for all three wires (resistance of test leads is 0.1 ohms)
 - Stator continuity test - meter read 0.001 and the audible alarm sounded with a GREEN light. I'm not sure if this is pass/fail, as just touching the two leads together produces the same result.
 - I did not perform the regulator test, as I didn't want to remove the regulator needlessly and it's usually a process of elimination. If battery and stator test good, the problem is the regulator. If battery tests good and stator tests bad, it's the stator and may/may not be the regulator.

Given the mixed results above, I'm inclined to conclude the stator is, in fact, failing because of the marginal stator AC output.

Can some of you charging system experts provide your opinion and recommendations?

Thank you in advance.
« Last Edit: April 21, 2022, 11:15:47 AM by RoadTrip »
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Finster101

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #1 on: April 21, 2022, 01:24:32 PM »

If you replace the charging system components, ditch the HD stuff and go with Cycle Electric Inc. components.  Much better quality.
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RoadTrip

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #2 on: April 21, 2022, 01:46:27 PM »

If you replace the charging system components, ditch the HD stuff and go with Cycle Electric Inc. components.  Much better quality.
I’ve checked them out. The website doesn’t show them having the high output regulator, but I’ll call them to double check if that is needed. Thanks.
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RoadTrip

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #3 on: April 21, 2022, 04:59:52 PM »

OK, here is today's update:

- Opened the clutch inspection cover - no rancid smell coming from the primary.

- Subscribed to the H-D Service Information Portal to obtain Electrical Diagnostic Manual. FYI - the one-month subscription ($35) gives me access to all online information, including manuals, P&A Bulletins, Service Bulletins, Tech Articles, and Tech Tips for one bike model. Other subscription options are available for more $$.

- Stator specifications:
    - AC voltage output - 32-46 VAC @ 2,000 rpm
    - Stator coil resistance - 0.1-0.2 Ohm
- Regulator specifications:
    - Amperes @ 3,000 rpm - 35-50A
    - Voltage @ 3,600 rpm - 14.3-14.7V @ 75° F

- 2nd Opinion VOM tests (borrowed VOM from neighbor)
    - Battery voltage
        - Original - 12.9 DCV
        - 2nd VOM - 12.83 DCV
    - Charging system voltage test - Did not perform since stator is unplugged from regulator.
    - Stator AC output check @ 2,000 RPM
        - Original - 32.1 / 33.1 / 30.3
        - 2nd Opinion - 34.3 / 34.0 / 29.6 (third wire is consistently below spec)
    - Stator resistance check
        - Original - 0.2 ohms for all three wires (adjusted for test leads @ 0.1 ohms)
        - 2nd Opinion - 0.2 / 0.2 / 0.1
    - Stator continuity test
        - Original - 0.001 for all three wires
        - 2nd Opinion - 0.00 for all three wires

So at this point, the only measurements of concern are one phase on the AC Output Test and possibly the Charging System Voltage Test. I'm tempted to button things back up and re-run the tests in another 500 miles of local travel or sooner if the voltage gauge indicates more of a decline.

Thoughts?
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OBB

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #4 on: May 06, 2022, 12:17:25 PM »

I have the same bike with about 1k more miles with the same issue. Initial thought was loose battery cables. Those are good. Battery was 4-5 years old so I replaced that. I had 13.3 volts at the old battery at idle and 14.1 volts on the new one once it sat on the tender for a few days. Still seems low. Riding it and sitting at a light the voltmeter dropped to 13.3 at idle but comes back up to 14.1 when moving. I see no shorts to ground on the stator plug at all. I did not check stator output as I wasn't sure the amperage it puts out and didn't want to get zapped if the possibility is there.
I'm at a standstill myself on this and haven't yet checked the connections in the gauge cluster or anywhere under the fairing to see if a critter decided to hibernate there over the winter. I hope to swing by and talk to my independent tomorrow and get his thoughts on it.
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Boatman

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #5 on: May 06, 2022, 05:21:48 PM »

I always thought 14.1 volts on the gauge or at the battery was great. 
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OBB

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #6 on: May 06, 2022, 05:24:57 PM »

I always thought 14.1 volts on the gauge or at the battery was great.
It's always been about 14.5 on this bike, my other one and previous HDs. If it stayed there I think I'd be okay. But when it started dropping at idle, I got concerned.

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RoadTrip

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #7 on: May 07, 2022, 09:21:59 AM »

It's always been about 14.5 on this bike, my other one and previous HDs. If it stayed there I think I'd be okay. But when it started dropping at idle, I got concerned.

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OBB, I’d be happy with the results you are seeing with the new battery.

I’m going to have my trusted indy dig into my problem beginning on Tuesday. We’ve got some big trips planned and I’m just not comfortable heading out with the charging system being a potential problem. I shared the test results and he suspects a failing stator or possibly rotor. He’s seen the compression nut come loose which allows the rotor to wobble and scar the magnets. I’ve confirmed aftermarket parts (stator, rotor, and regulator) are available.

P.S. No risk of shock if you are doing the stator tests correctly. Plenty of good YouTube videos available to provide instruction.
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OBB

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #8 on: May 07, 2022, 12:13:27 PM »

OBB, I’d be happy with the results you are seeing with the new battery.

I’m going to have my trusted indy dig into my problem beginning on Tuesday. We’ve got some big trips planned and I’m just not comfortable heading out with the charging system being a potential problem. I shared the test results and he suspects a failing stator or possibly rotor. He’s seen the compression nut come loose which allows the rotor to wobble and scar the magnets. I’ve confirmed aftermarket parts (stator, rotor, and regulator) are available.

P.S. No risk of shock if you are doing the stator tests correctly. Plenty of good YouTube videos available to provide instruction.
Good info. I appreciate it.

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Jbbrown73

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #9 on: May 09, 2022, 11:44:38 AM »

My gauge has fluctuated between 13.5-14.5 volts constantly for 30,000 miles, same bike. I'm on the 3rd battery, but I rarely use the tender in the winter, so that's my bad for not being diligent. It's always pulled the voltage down to about 12.5-13 at idle if both cooling fans come on. I've never done any testing, but I've never had any starting problems so I've never worried about it. My bike has 43k on the clock.
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OBB

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #10 on: May 10, 2022, 02:12:36 PM »

Going back to this as Ive finally been able to do the 2k rpm test. 34v across all 3 phases so I'm hoping it's the VR. Indy isn't sure when He can get one from Cycle Electric (US made) and Drag Specialties doesn't even show one for this bike. He's supposed to check daily for me and update me. In the meantime, I'll just enjoy riding the '12 everywhere.

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RoadTrip

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #11 on: May 10, 2022, 03:42:49 PM »

Going back to this as Ive finally been able to do the 2k rpm test. 34v across all 3 phases so I'm hoping it's the VR. Indy isn't sure when He can get one from Cycle Electric (US made) and Drag Specialties doesn't even show one for this bike. He's supposed to check daily for me and update me. In the meantime, I'll just enjoy riding the '12 everywhere.

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Drag Specialties has it - part number: 2112-1207 (corresponds to OEM P/N).
https://www.dragspecialties.com/search;q=2112-1207;r=eJyrVkrLzClJLSpWsoqOrQUAJusFKA%3D%3D(dialog:part-details/21121207)?availablePartData=eJztV0tz2zgM%2FisZnaNYVuzYzk1%2BdT3dOFk7bbeT6YGSIJkbinT5SOrN5L8vSD0sJ87OptPjXhKLAAkQH%2FABfPK2ROqlKWKQ3qUXdrthNwwG3qm3NTzRhmhIb15q%2BJVKCiqRdKup4ChZQW4Y0UKe%2BCdjRpJ7%2FD%2FoDYIgCLuorLaQ0Iwmt%2FBDK%2B%2Fy7huakDQB%2FP3kSdCEMu8yDHpno%2F6pJyTNKSds9WKdWJderdbaY6LAu%2Byeh2eD51OP8gfg6M7OGngkEjbCKJgIw7Vd82af0KvvhnBNtf22TjKREGZdunvyEpHiad6XxYFa8HzaiJZf3xTd%2Fnkg6rZ3fX77wMkL0Te8B3nAy5KYMrf2VH8z%2BFLfCSOPEEzwDFXf6%2FG1DEVWAj8QCEQ1ah0baYtsEIZ%2BMPCDoYdWlYknoihEWlmtPLTw4yGcFPYrYhokd5h%2FkMJsbdqgYa4Pduz1ZwxNI%2BiEnax3SkPRbFPCyASu479QYZF6l9wwdopHcI2nrZ1w6c6wguf365P0RjCa7GY8EyjDHVoaeLVeON%2B966V1SRNtbEDXt9FyGq2muJYQacOyZZTwBPa3LM0LmYIcYw7dWwMZYQotcKEtWM23BGVDoBuVZ1sIYnvRPzw4YyTPW%2Bcgopzy%2FAqUIvn%2BYpAgSoCu3%2BCdN1gAzr7TePLiF75IIMrWarU3loSnVo%2FiX69%2FMUx74ShL4v4ARjCIs14cZ0kwCAYkhfRiD%2BN0FX04Wd%2FMJovo99vFbG0DU4KNxW6JwWXeuDzds3HDSi%2BI3F1BSok1qHdbq764ij7MUFzQAm7LJdTLobPlOS4biUXucKBJR1ENqsOgIFxtkWcQr6LjtH0MAUbGVwLvhpDGSjCj4ZPbvdF6e9npEKVAn5W7Of7CLZ13HXxWupRR5iKLJAZclcRnJc%2FNHevMUiQDvZsSTdQGQO%2FBtkF0UENJnBh%2BvjWocPc6sEiSj0Dzja4ww%2B1IaqmQDWrhYDQK7K1zCS59V%2FDdUNnOrnLHAYt7zepxlke5gGK%2FZBnRc2SO5fytFB7Zuef1Y2i7mDa1bgVVPpWxtzEsES%2Fsxg6kmAijTtCZd0bBfHh%2BPu%2F7k%2BFg5PeG46EfhaO5fx4NZsPhxWTeRdI6hrxqoE8lyV0LIkxTUC4BfsrOOxKhqro3M6EoA3T3f4SORwhTiWgkyxg9rlIrAantFEFs7VRrGdU28Q%2B%2FJoJnNDeyrfgAG5owuCL38BsFSZAwaX2wBKz9sgG8ymfDqb7OrpA8jbRofKTa9QJNmMgnQkpsQnsrSOa5JEVj05bZlKrEDh7VYgo4ZcgbmtxXC2ojHusblseuIAPspAnslyHHQefF924O2KUkslS17jh9KgpCeZRlFD2n5Yhl5zz3Y4N8wiyntBpDLITSc5yuLLMEZyPEyKbDf1Z3HRZHBYwCYR9h94itsHbI6iJJbCQ2p32IUpPohsSCcHBx0e%2F3h%2BXgGWNHXjOD5p0XfisrkYsZTX1L3eDLeuLct6a1E6%2Bt%2BGTVEmcuTLX9ZoSKXqRXFaRjAa%2BL9dfy27DTxaoadufdfhT2%2Ffk4HPq9UTT0R7Og68975%2F3pODzvz8bhezrbTxn4hcT2VnLi7MlwUEinlNgSWdQ5gncQiHBVRPY5wGxjaUqz7Gg1MFIohTg3CYZ5tcbBqQQOrefAsbhx%2F9ympwPMpdTidaqVefjeXHsguO68nUkpZG33195iS6iNXNXOWwT3SBm%2BgJTG0a6ZYpF%2FHqD%2BeqCKuomz%2FEzxcYSU0qB2zHs8wvzAcxHdlfW6Gkyq%2FLVV0Rrtq%2BmxYszX7R%2FDll4bjdFfV%2FNmZblOCzuZHzKBHf4OV5b%2FXs81ciZubS2BZ01RfybM1DJF%2F4ajAo3RXaOw1mu9e5ZvvnIKbCGtW6A6sK9AZPu7JT94%2B2Jnwucrb9FplXNst%2BD4NjCJPhjZsYI4aeGJD4qo4Vq2q1tLm55tD1i%2BOasrYO4F%2BMf%2BoYkBFcodec0RNGyMmGGG2ZQLnv8BwoN0JQ%3D%3D

Fits 2015-16 FLTRUSE, among other models.
Available from their TX warehouse.
I've not found a compatible p/n from Cycle Electric.
« Last Edit: May 10, 2022, 05:31:04 PM by RoadTrip »
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OBB

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #12 on: May 11, 2022, 05:29:56 PM »

Drag Specialties has it - part number: 2112-1207 (corresponds to OEM P/N).
https://www.dragspecialties.com/search;q=2112-1207;r=eJyrVkrLzClJLSpWsoqOrQUAJusFKA%3D%3D(dialog:part-details/21121207)?availablePartData=eJztV0tz2zgM%2FisZnaNYVuzYzk1%2BdT3dOFk7bbeT6YGSIJkbinT5SOrN5L8vSD0sJ87OptPjXhKLAAkQH%2FABfPK2ROqlKWKQ3qUXdrthNwwG3qm3NTzRhmhIb15q%2BJVKCiqRdKup4ChZQW4Y0UKe%2BCdjRpJ7%2FD%2FoDYIgCLuorLaQ0Iwmt%2FBDK%2B%2Fy7huakDQB%2FP3kSdCEMu8yDHpno%2F6pJyTNKSds9WKdWJderdbaY6LAu%2Byeh2eD51OP8gfg6M7OGngkEjbCKJgIw7Vd82af0KvvhnBNtf22TjKREGZdunvyEpHiad6XxYFa8HzaiJZf3xTd%2Fnkg6rZ3fX77wMkL0Te8B3nAy5KYMrf2VH8z%2BFLfCSOPEEzwDFXf6%2FG1DEVWAj8QCEQ1ah0baYtsEIZ%2BMPCDoYdWlYknoihEWlmtPLTw4yGcFPYrYhokd5h%2FkMJsbdqgYa4Pduz1ZwxNI%2BiEnax3SkPRbFPCyASu479QYZF6l9wwdopHcI2nrZ1w6c6wguf365P0RjCa7GY8EyjDHVoaeLVeON%2B966V1SRNtbEDXt9FyGq2muJYQacOyZZTwBPa3LM0LmYIcYw7dWwMZYQotcKEtWM23BGVDoBuVZ1sIYnvRPzw4YyTPW%2Bcgopzy%2FAqUIvn%2BYpAgSoCu3%2BCdN1gAzr7TePLiF75IIMrWarU3loSnVo%2FiX69%2FMUx74ShL4v4ARjCIs14cZ0kwCAYkhfRiD%2BN0FX04Wd%2FMJovo99vFbG0DU4KNxW6JwWXeuDzds3HDSi%2BI3F1BSok1qHdbq764ij7MUFzQAm7LJdTLobPlOS4biUXucKBJR1ENqsOgIFxtkWcQr6LjtH0MAUbGVwLvhpDGSjCj4ZPbvdF6e9npEKVAn5W7Of7CLZ13HXxWupRR5iKLJAZclcRnJc%2FNHevMUiQDvZsSTdQGQO%2FBtkF0UENJnBh%2BvjWocPc6sEiSj0Dzja4ww%2B1IaqmQDWrhYDQK7K1zCS59V%2FDdUNnOrnLHAYt7zepxlke5gGK%2FZBnRc2SO5fytFB7Zuef1Y2i7mDa1bgVVPpWxtzEsES%2Fsxg6kmAijTtCZd0bBfHh%2BPu%2F7k%2BFg5PeG46EfhaO5fx4NZsPhxWTeRdI6hrxqoE8lyV0LIkxTUC4BfsrOOxKhqro3M6EoA3T3f4SORwhTiWgkyxg9rlIrAantFEFs7VRrGdU28Q%2B%2FJoJnNDeyrfgAG5owuCL38BsFSZAwaX2wBKz9sgG8ymfDqb7OrpA8jbRofKTa9QJNmMgnQkpsQnsrSOa5JEVj05bZlKrEDh7VYgo4ZcgbmtxXC2ojHusblseuIAPspAnslyHHQefF924O2KUkslS17jh9KgpCeZRlFD2n5Yhl5zz3Y4N8wiyntBpDLITSc5yuLLMEZyPEyKbDf1Z3HRZHBYwCYR9h94itsHbI6iJJbCQ2p32IUpPohsSCcHBx0e%2F3h%2BXgGWNHXjOD5p0XfisrkYsZTX1L3eDLeuLct6a1E6%2Bt%2BGTVEmcuTLX9ZoSKXqRXFaRjAa%2BL9dfy27DTxaoadufdfhT2%2Ffk4HPq9UTT0R7Og68975%2F3pODzvz8bhezrbTxn4hcT2VnLi7MlwUEinlNgSWdQ5gncQiHBVRPY5wGxjaUqz7Gg1MFIohTg3CYZ5tcbBqQQOrefAsbhx%2F9ympwPMpdTidaqVefjeXHsguO68nUkpZG33195iS6iNXNXOWwT3SBm%2BgJTG0a6ZYpF%2FHqD%2BeqCKuomz%2FEzxcYSU0qB2zHs8wvzAcxHdlfW6Gkyq%2FLVV0Rrtq%2BmxYszX7R%2FDll4bjdFfV%2FNmZblOCzuZHzKBHf4OV5b%2FXs81ciZubS2BZ01RfybM1DJF%2F4ajAo3RXaOw1mu9e5ZvvnIKbCGtW6A6sK9AZPu7JT94%2B2Jnwucrb9FplXNst%2BD4NjCJPhjZsYI4aeGJD4qo4Vq2q1tLm55tD1i%2BOasrYO4F%2BMf%2BoYkBFcodec0RNGyMmGGG2ZQLnv8BwoN0JQ%3D%3D

Fits 2015-16 FLTRUSE, among other models.
Available from their TX warehouse.
I've not found a compatible p/n from Cycle Electric.
Good to know. I'll get the C.E. part number and post it in here next time I talk to him. He sent a text today saying it should be available the 17th.

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RoadTrip

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Re: Charging System Diagnosis - 2015 CVO Road Glide Ultra
« Reply #13 on: May 20, 2022, 04:05:10 PM »

Well, it's time to bring this issue to a close.

I just picked up the bike from my indy. His tests indicated one phase of the stator was failing or failed. He orders parts through Drag Specialities and in the process of ordering, noticed the associated rotor was a little different design than the OEM rotor - the magnets were enclosed. Ended up ordering the kit (stator/rotor/regulator) as a precautionary measure and he used the new stator and rotor. I'll save the regulator for a future repair.

New charging system checks out. I'll do a longer check ride tomorrow morning when the temps are cooler.

Attached is a pic of the damaged stator. Note the burnt coil at the 5 o'clock position.


« Last Edit: May 20, 2022, 04:21:33 PM by RoadTrip »
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