its a race for worst customer service on the planet-Sirius or DirecTV
sirius gets my vote!
I am with you on Sirius, there are other bad ones out there, but Sirius beats them all.
On my 15 Renewal, took 4 Sirius rep to get it renewed correctly the 3rd time. Kept telling me I did not have weather or Traffic. I kept telling them to review my billing history, I sure wouldn't pay for something I did not have. I had to get supervisors supervisor involved, and that was cause I told them to cancel my car and truck also, I was done waiting my time.
I hate dealing with them. I dread when renewal comes up.
Did not have dealer set it up on the 19 as I picked the bike up Dec 24th and its winter. I dread the call in march to get my trial.