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Author Topic: 2009 SERG Warranty Claims -- How many??  (Read 18320 times)

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LarryB

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #15 on: June 03, 2009, 11:10:11 AM »

Picked my SERG up Sept 16th
10,500 miles
Couple small saddlebag pieces missing, noticed when I got home, 185 miles away. called dealer in the morning, sunday, parts in my hand Tues.
Jiffy stand bracket, why is it JIFFY, 5k. N/C
Broke the clutch switchy thing while installing C/B, dealer sent me one in 5 days, N/C
other than that, don't give a rats azz about the seat thing, I don't even remember what box I put it in.
Front tire is cupped but with 10.5k on it, it needs replacing anyway along with the rear

where's the best source for these new 408f tires?
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FLSTFI Dave

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #16 on: June 03, 2009, 12:53:54 PM »

1) Left side tank harley chrome, bent on delivery
2) Front rim, chip in chrome
3) Front left turn signal not working, short was in side fairing
4) Trim pices on sides of rear fender where solo tour pack mount chipped paint
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aclass

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #17 on: June 03, 2009, 03:30:15 PM »

Has the seat gap issue been resolved?     I have a gap when my big butt is on it but how much is too much?
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GregKhougaz

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #18 on: June 03, 2009, 03:51:14 PM »

Has the seat gap issue been resolved?     I have a gap when my big butt is on it but how much is too much?

Some of us have gotten new seats.  Read here if you have not already:  http://www.cvoharley.com/smf/index.php?topic=32923.0

How is it when the bike is parked?  If it looks bad, take pics (at least one with a ruler or tape measure in the photo for scale), complain to dealer, request review with HD customer service and e mail pics to HD.
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sblair

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #19 on: June 03, 2009, 04:43:44 PM »

Cam bearing replace 8500 miles

Front tire replace 8300.  Full warranty.  Back tire is cupping also but MoCo says they replaced my front as a courtesy.  First off there is a tech alert on the tire and second, why do you now get a D408 instead of a D407.
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GregKhougaz

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #20 on: June 03, 2009, 05:09:56 PM »

There have been various posts on the Dunlop 407 fronts "cupping."  Dealers have been replacing these with "408's."  Can't fine anything on either the HD or Dunlop websites mentioning a 408.  Anyone??   :nixweiss:
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SBB

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #21 on: June 03, 2009, 05:58:48 PM »


Greg and everyone,
Try this below.
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GregKhougaz

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #22 on: June 03, 2009, 06:13:47 PM »

Thanks Chip! I assume that is an HD service bulletin.  I'm at 6,600 mi. with no "cupping" that I can discern.  I wonder why some, but not all tires are bad.
   :nixweiss:   :nixweiss:
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Re: 2009 SERG Warranty Claims -- How many??
« Reply #23 on: June 03, 2009, 06:20:02 PM »

Thanks Chip! I assume that is an HD service bulletin.  I'm at 6,600 mi. with no "cupping" that I can discern.  I wonder why some, but not all tires are bad.
   :nixweiss:   :nixweiss:


Greg you da man.

I'm with you, on my 09 SEUC there was no cupping until I hit 10K miles and it still had thread left at 11600 but was cupped real bad.
So I went with a 408 on the front.

SBB

 :2vrolijk_21:

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silvereagle

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #24 on: June 03, 2009, 10:13:23 PM »

Purchased FLTSE3  April 09
4500 miles...Clutch went out...on road trip with No forewarnings...dealership wanted to not warranty...I said BS...they fixed warranty.
5000 miles...Seat...as dealership stated...malfunctioned-warranty--I'm trying the new hammock set...they warrantied majority of new seat.  They want $150 difference.
oil in air breather at 5k check
Temporary loss of throttle after degreasing around oil filter and blowing out with air hose...bike started after reboot
Windshield not setting right...this is the 3rd replacement.  Problem is cheap molly bolt used in fairing
clunking in abs---dealer will up on computer-reset abs system
Mike
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Dracula

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #25 on: June 04, 2009, 11:53:00 AM »

Purchased Jan 21, 09.  At 1K service;

Handlebars hitting gas cap at full turn (fixed)
Throttle sticking (fixed)

At 3600 miles;

Radio display intermittent - waiting to show Service dept.

FINALLY GOT TEXAS LICENSE PLATE!!
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oakmtnbody

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #26 on: June 04, 2009, 02:22:23 PM »

Took delivery Jan.09, #1 Broke down in Daytona,800 miles,loose ground wire.#2 Engine rattle @ 3000 rpm @2000 miles dealer said NTF.
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slsecvorg110

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #27 on: June 04, 2009, 02:45:38 PM »

Got the bike around christmas. Had a little oil around oil filter but after changing the oil it appears the filter was looser than it should have been. After installing the new filter to the recommended tightness it seems to have solved the problem. Keeping a close eye on the cooler. Had fairing replaced due to bad paint. Had to get the skid plate for the right hand saddle bag because it was never put on the bike in the first place. As of yesterday getting the seat replaced due to the gap.

I am curious to know what to watch for on the Jiffy stand. My tour pak does not go on easily at all and the left hand saddle bag is a total b***h to put back on after removal. Other than what I think is excessive engine noise it seems to be OK other wise.
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GregKhougaz

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #28 on: June 04, 2009, 04:10:44 PM »

I am curious to know what to watch for on the Jiffy stand. My tour pak does not go on easily at all and the left hand saddle bag is a total b***h to put back on after removal. Other than what I think is excessive engine noise it seems to be OK other wise.

      The Jiffy Stands on early models had the old bracket so the bikes leaned too much.  HD replaced if asked.  Your left bag attachment bracket(s) on the bike could need adjustment.  Otherwise need more information.   :nixweiss:
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GregKhougaz

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Re: 2009 SERG Warranty Claims -- How many??
« Reply #29 on: July 06, 2009, 11:52:46 AM »

And the claims continue.  Front tire "cupping" at 7,100 miles.  Can hear it in the turns now.  Taking it in tomorrow. 
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"We've got some tall tales we love to tell.  They may not be true but we sure do remember them well." 
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When you come to a fork in the road... take it!
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