I am not sure how to respond directly to "Gunner" on the public forum, however I did respond to him direct on the IM feature. I am the representative for Motorcycle Armor. I am also the person who prepares the displays that are seen at Harley Davidson dealerships across the country. I can assure you that the same film that is used on the displays is the same exact film that is shipped direct to CVO clients and to Harley Davidson dealerships.
Our product carries a 100% lifetime replacement warranty. That means that at any time, and for any reason . . scuffing, scratching, or even inadvertent installation "mistakes" we will replace the product at no charge, other than $9.95 for postage and handling. We stand behind our products and are always willing to do whatever it takes to assure that everyone is pleased.
This is the first comment of this nature that I have seen . . . ever . . . and we have sold thousands of our kits over the past few years for bagger lids, fuel tanks, side covers, fenders, trikes, etc. You can look at the multiple "praises" for this product even here on the CVO forum.
I have sent "Gunner" an IM and offered to meet (he says he is in Colorado . . that's where I am also) and will do his install myself, replace his product, all free of charge per our warranty and product guarantees. I may even throw in a free Fuel Tank or Front Fender piece . . just to show our willingness to support our brand and our products. If he is unable to meet me in Colorado, then hopefully he will look us up at the Rapid City Civic Center, next to the Harley Davidson Corporate area at the event in Sturgis this summer and I will do this replacement there.