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Author Topic: 2017 with Black Garnet color match?  (Read 1642 times)

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sail

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    • CVO1: 2017 FLHTKSE Black Garnet/Electric Red Pearl w/ Carbon Dust
Re: 2017 with Black Garnet color match?
« Reply #15 on: November 06, 2017, 02:12:17 PM »

Your replacement part looks like my original part so I'm losing confidence the replacement will be any better. 
 
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CVODON

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Re: 2017 with Black Garnet color match?
« Reply #16 on: November 06, 2017, 09:45:26 PM »

A discussion about this thread occurred during dinner tonight and the general thought was, Why DID you buy this bike if the color match was so bad? We as a group would all have passed because getting parts replaced, trying to get matches was never going to be easy, it was just a stress producing deal. So Why?
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sail

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Re: 2017 with Black Garnet color match?
« Reply #17 on: November 07, 2017, 07:05:33 AM »

I, for one, didn't see the bike in the direct sunlight before I bought it (cloudy day).  Even if I had, it'd have had to been at a certain angle to notice the mismatch (which I didn't see for 3 weeks).  In all other light there is no perceivable mismatch unless you really knew where to look for it and inspected with a light.  Maybe the solution is another CVO as soon as they come out with a color I like better! 
       
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richbiker

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Re: 2017 with Black Garnet color match?
« Reply #18 on: November 07, 2017, 11:38:15 AM »

I pointed the paint problem out to the salesman before buying and he said that H-D would fix the parts that did not match and this was the only CVO they had or within a reasonable distance. I had no bike at the time because I totaled my last bike when I hit a deer. I did not want to miss out on any riding trying to find a bike.

They replaced 4 parts and the seat had a blemish on it and 2 are good now. So I am hoping this go around they get the next 2 correct.
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sail

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Re: 2017 with Black Garnet color match?
« Reply #19 on: November 15, 2017, 11:17:53 AM »

My replacement saddlebag lower has been authorized by HD so now I'll hold my breath that it matches. 
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sail

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Re: 2017 with Black Garnet color match?
« Reply #20 on: November 27, 2017, 07:49:46 AM »

I previewed the replacement saddlebag lower and it looks fine in the sun (compared next to defective lower).  Install on Friday. 
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sail

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Re: 2017 with Black Garnet color match?
« Reply #21 on: December 05, 2017, 07:29:28 AM »

New bag is on, oddly, it still looks a little different in the direct sun when on the sidestand, but definitely better.  It really depends on the viewing angle because when you move away and to the rear its fine.  It's also fine when in direct sun and the bike is upright. 
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richbiker

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Re: 2017 with Black Garnet color match?
« Reply #22 on: December 05, 2017, 01:16:29 PM »

wow your dealer must have pull with HD.   My dealer says they are still waiting for the parts?
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richbiker

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Re: 2017 with Black Garnet color match?
« Reply #23 on: December 12, 2017, 02:33:47 PM »

Now they are telling me H-D wants to sent the bad parts to the painting company that does the cvo's.  Which means bike will be down until parts get back.   NOT HAPPY.  I think for the 42k I spent they should offer a loaner.
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Para Bellum

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Re: 2017 with Black Garnet color match?
« Reply #24 on: December 13, 2017, 01:39:02 AM »

Now they are telling me H-D wants to sent the bad parts to the painting company that does the cvo's.  Which means bike will be down until parts get back.   NOT HAPPY.  I think for the 42k I spent they should offer a loaner.
I could see them doing that if they don't have a set of your color tins in stock, or if they're concerned the new ones won't match with the other pieces on your bike.

Why no loaner?
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If you want peace, prepare for war.

HarleyJeffOregon

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Re: 2017 with Black Garnet color match?
« Reply #25 on: January 08, 2018, 12:23:59 PM »

My Bike looks the same way. Tour pak does not match the lid. bags don't match the lids.
Lowers don't match either. still working on this claim!!!
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HarleyJeffOregon

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    • CVO3: 2017 Ultra Limited Black Garnet/ Electric Red Pearl
Re: 2017 with Black Garnet color match?
« Reply #26 on: January 18, 2018, 07:43:57 PM »

After a year of fighting. My warranty Claim has been denied. This is so wrong. I WILL NEVER BUY ANOTHER HARLEY. what a pile of crap for paint!!
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