Topic: Free Sirius radio trial period? (Read 9178 times)

chipsabiker · « **on:** May 09, 2015, 10:03:43 AM »

I bought my 15 CVO Street Glide back in October. Called Sirius today to activate my free trial. Was told it was only a 3 month trial. I seem to remember being told a year free back when I bought the bike. What did everyone else get? Did the promotion change? I was trying wait and activate during the nice riding season.

panz · « **Reply #1 on:** May 09, 2015, 12:34:27 PM »

3 months...it even states that in owners manual.

SDCVO · « **Reply #2 on:** May 09, 2015, 12:54:12 PM »

I really do try to not complain but I have to say that Sirius XM has the worst customer service going. Frustrating thing is they are the only way to get current music out in the boonies where you have no cell or radio service so you have to deal with them if you want their product.

chipsabiker · « **Reply #3 on:** May 09, 2015, 01:56:00 PM »

Funny, I just called my dealer. He thought it was one year free. He said he would call Harley on Monday and straighten it out. I'm thinking I'm headed for a let down. I seem to get more straight answers on the forum than from my dealer.

Anybody else get more than just a 3 month trial?

ultrafxr · « **Reply #4 on:** May 09, 2015, 03:50:26 PM »

No. Three months is it whether a Harley or an auto. I've had four CVOs with Sirius XM and all had a three month trial. Your dealer is wrong. Imagine that!

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kiro · « **Reply #5 on:** May 09, 2015, 04:20:04 PM »

Sometimes a new cage will get a 6 or 12 month Sirius trial period - got 6-months on my F150, but only three on the Harley.

OBB · « **Reply #6 on:** May 09, 2015, 06:02:38 PM »

Mine is only 3 months. Side note, I tried to activate it last week and looks like I'll need to call them. Gonna wait another week as I won't be riding this weekend.

Copyless · « **Reply #7 on:** May 09, 2015, 07:35:30 PM »

Quote from: chipsabiker on May 09, 2015, 10:03:43 AM

I bought my 15 CVO Street Glide back in October. Called Sirius today to activate my free trial. Was told it was only a 3 month trial. I seem to remember being told a year free back when I bought the bike. What did everyone else get? Did the promotion change? I was trying wait and activate during the nice riding season.

It is only a three month free subscription with the bike, and you did get the three months for free right? When you spoke to the rep to activate the radio, they did not offer any other deal? If they did not, I most likely would call back and try another rep, and just ask about any other offers going on, I mean, I bought my bike back in October also and just activated my subscription about a month ago, but I got the other 9 months (so a total of 1 year-3 free, 9 pd) for $25. I was going to ask about a 6 month special, but the rep brought up the 9 month special for $25 (apparently for motorcycles only), because I routinely pay 25 for 6 months on a couple of my vehicles, so I was surprised when he said 9 months, it also may have been something that could be added to the free three months. All I know is, I have had good luck and great reps every time except once with getting good prices, and the one time it didn't work for me, I asked for their supervisor and received a satisfactory deal from her.

FLSTFI Dave · « **Reply #8 on:** May 09, 2015, 08:21:40 PM »

Quote from: ultrafxr on May 09, 2015, 03:50:26 PM

No. Three months is it whether a Harley or an auto. I've had four CVOs with Sirius XM and all had a three month trial. Your dealer is wrong. Imagine that!

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Harley is 3 months, states in the owners manual.

My Range Rover was 6 months.

My 14 3LT Stingray was 1 year, but the 1LT stingray is only 6 months.

It all depends on what the manufacture pays to Siruis XM how long it is.

Chains · « **Reply #9 on:** May 09, 2015, 08:34:54 PM »

My 2005 Escalade that I sold a few years back was lifetime to the vehicle.

smkymtnboy · « **Reply #10 on:** May 09, 2015, 11:10:41 PM »

Quote from: SDCVO on May 09, 2015, 12:54:12 PM

I really do try to not complain but I have to say that Sirius XM has the worst customer service going. Frustrating thing is they are the only way to get current music out in the boonies where you have no cell or radio service so you have to deal with them if you want their product.

agree!!

DesertHOG · « **Reply #11 on:** May 09, 2015, 11:53:53 PM »

Quote from: Copyless on May 09, 2015, 07:35:30 PM

It is only a three month free subscription with the bike, and you did get the three months for free right? When you spoke to the rep to activate the radio, they did not offer any other deal? If they did not, I most likely would call back and try another rep, and just ask about any other offers going on, I mean, I bought my bike back in October also and just activated my subscription about a month ago, but I got the other 9 months (so a total of 1 year-3 free, 9 pd) for $25. I was going to ask about a 6 month special, but the rep brought up the 9 month special for $25 (apparently for motorcycles only), because I routinely pay 25 for 6 months on a couple of my vehicles, so I was surprised when he said 9 months, it also may have been something that could be added to the free three months. All I know is, I have had good luck and great reps every time except once with getting good prices, and the one time it didn't work for me, I asked for their supervisor and received a satisfactory deal from her.

I got the $25 for 6 month offer on my FJ Cruiser a few weeks after I cancelled. I decided to renew and the offer also was valid on my 15 FLTRUSE. I too got the 6 months added to the 3 month demo period for a total of 9 months. However, I don't believe the special services like weather and traffic are a part of the 6 month service so I may have to subscribe to those services if I find them useful. I have already used the weather radar which was localized coverage but useful. At least I figured out that my planned route south last weekend was going to be clearer weather than my current location at the time.

DH

CVODON · « **Reply #12 on:** May 16, 2015, 09:41:54 PM »

My 05 Escalade was 3 months, hard to believe you had lifetime, never heard of that before on any Satellite radio service and I have had it since inception. The 2015 HD is XM not SIRUS and is, as listed in owners manual 3 months. Although they are listed as Sirus/XM in advertising they will not let you cross bill an account between the two, ie: Ford/Sirus and HD/XM, I have tried and argued they just will not cross bill. They will offer you a pretty good upgrade for a year if you call during the trail. I have forgot what I paid to extend but it was cheap compared to our cars.

FLSTFI Dave · « **Reply #13 on:** May 17, 2015, 07:31:36 AM »

Quote from: CVODON on May 16, 2015, 09:41:54 PM

My 05 Escalade was 3 months, hard to believe you had lifetime, never heard of that before on any Satellite radio service and I have had it since inception. The 2015 HD is XM not SIRUS and is, as listed in owners manual 3 months. Although they are listed as Sirus/XM in advertising they will not let you cross bill an account between the two, ie: Ford/Sirus and HD/XM, I have tried and argued they just will not cross bill. They will offer you a pretty good upgrade for a year if you call during the trail. I have forgot what I paid to extend but it was cheap compared to our cars.

Yep, My Stingray and Harley are XM, the Range Rover is XM. Really pisses me off they will not put it all on one bill or account. Not sure if I will renew the Stingray the Harley has been over for five months not a renewal notice or anything. The stingray expired in Feb, a couple renewal notices but its all still working, so I'm not calling on it.

dayne66 · « **Reply #14 on:** May 17, 2015, 08:20:10 AM »

Not sure...and don't care! They won't give a deal on three accounts...or even combine bills.
When I finally activated the free trial in my Jeep and used it......it cuts in and out so much that I wont use it(it's not the Jeep...the Wife's various demos with sat activated cut out as well).
Bought a 660 instead of a 665 because of all the issues. I think I'll tape one of the pre-paid envelopes from xm to a box of rocks like suggested in another thread.

smkymtnboy · « **Reply #15 on:** May 17, 2015, 10:59:41 AM »

Quote from: FLSTFI Dave on May 17, 2015, 07:31:36 AM

Yep, My Stingray and Harley are XM, the Range Rover is XM. Really pisses me off they will not put it all on one bill or account. Not sure if I will renew the Stingray the Harley has been over for five months not a renewal notice or anything. The stingray expired in Feb, a couple renewal notices but its all still working, so I'm not calling on it.

oh, dave you will not have to call. they will just out the blue invoice and start calling. the worst customer service company I ever dealt with period.of, course you will need to call to get it straight

CVODON · « **Reply #16 on:** May 17, 2015, 07:31:16 PM »

You know I keep reading on these forums about the sad service and poor reception, ie: cutting in and out, no service for no reason etc. I have actually had XM since the inception, and I have NEVER experienced any of these problems. Not that i am calling anyone else out, just seems all you hear are problems, and I have never had one. I love the service, we have three subscriptions currently and use them daily and would not change.

OBB · « **Reply #17 on:** May 17, 2015, 08:47:01 PM »

Quote from: OBB on May 09, 2015, 06:02:38 PM

Mine is only 3 months. Side note, I tried to activate it last week and looks like I'll need to call them. Gonna wait another week as I won't be riding this weekend.

Finally got mine activated. What's with the weather taking more than 5 minutes to play catch up?

We got caught in a downpour 2 blocks from home after leaving a buddy's house. I saw the clouds rolling in and thought it'd be cool to show the guys what the weather map does. Didn't come on after a few minutes so we took off. Those few minutes from the time I powered the bike up until we left would have had us in the garage dry.

Chains · « **Reply #18 on:** May 18, 2015, 07:11:38 AM »

Quote from: CVODON on May 17, 2015, 07:31:16 PM

You know I keep reading on these forums about the sad service and poor reception, ie: cutting in and out, no service for no reason etc. I have actually had XM since the inception, and I have NEVER experienced any of these problems. Not that i am calling anyone else out, just seems all you hear are problems, and I have never had one. I love the service, we have three subscriptions currently and use them daily and would not change.

Same here, just called them the other day to stop service on the bike I sold and add it to the new one. The lady, Geraldine was as nice as she could be. We discussed the weather here and in Nova Scotia where she is located and had a great conversation about Oak Island and the Knights Templers.

After getting everything working on my bike she even gave me a$15.00 credit to cover the charge for switching from bike to bike. I could not imagine how it could have gone any better. It may depend on the person you talk to, but I personally have never found their staff to be anything but helpful. Have it on 3 vehicles used daily.

FLSTFI Dave · « **Reply #19 on:** May 18, 2015, 07:38:36 AM »

Quote from: CVODON on May 17, 2015, 07:31:16 PM

You know I keep reading on these forums about the sad service and poor reception, ie: cutting in and out, no service for no reason etc. I have actually had XM since the inception, and I have NEVER experienced any of these problems. Not that i am calling anyone else out, just seems all you hear are problems, and I have never had one. I love the service, we have three subscriptions currently and use them daily and would not change.

My guess is you live some where where its not mountainous or heavily wooded. I loose reception frequently or cuts in and out. This is in car, truck, suv or bike. Same with all my friends around here with xm or sirius. Dense woods on both sides of the road cause it, the mountains cause it. I get better reception in the winter when the foliage is gone. On our trip to Key West this year, once out of the hills and south of Atlanta I had perfect reception. Got back to the mountains and it cut in and out.

I like the service. I do not like I can not have one bill for everything. I do not like their customer service.

DesertHOG · « **Reply #20 on:** May 18, 2015, 08:41:01 AM »

Quote from: FLSTFI Dave on May 18, 2015, 07:38:36 AM

My guess is you live some where where its not mountainous or heavily wooded. I loose reception frequently or cuts in and out. This is in car, truck, suv or bike. Same with all my friends around here with xm or sirius. Dense woods on both sides of the road cause it, the mountains cause it. I get better reception in the winter when the foliage is gone. On our trip to Key West this year, once out of the hills and south of Atlanta I had perfect reception. Got back to the mountains and it cut in and out.

I like the service. I do not like I can not have one bill for everything. I do not like their customer service.

I have the same experience in mountains and woods. Experience cut outs when around semi-trailers too. Apparently they act like miniature mountains.

smkymtnboy · « **Reply #21 on:** May 18, 2015, 07:59:20 PM »

Quote from: Chains on May 18, 2015, 07:11:38 AM

Same here, just called them the other day to stop service on the bike I sold and add it to the new one. The lady, Geraldine was as nice as she could be. We discussed the weather here and in Nova Scotia where she is located and had a great conversation about Oak Island and the Knights Templers.

After getting everything working on my bike she even gave me a$15.00 credit to cover the charge for switching from bike to bike. I could not imagine how it could have gone any better. It may depend on the person you talk to, but I personally have never found their staff to be anything but helpful. Have it on 3 vehicles used daily.

send me that number and extension

inkstruck77 · « **Reply #22 on:** June 23, 2015, 10:13:40 AM »

I was just on phone with Sirius, dealer told me it was a one year trial also...... irritating...it is what it is though!!! love my xm channels

Author Topic: Free Sirius radio trial period? (Read 9178 times)