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[KGB]

I saw there was a update Nav map available for my 2019 CVO Limited, went to down load it and they wanted $159.95, so apparently they quit giving the 3 free map updates. I called Customer Care and that was a waste of time, they just told me what I already found out, when I was looking for them to take care of my update since the bike is only 1 month old. I guess I should feel lucky that I got an extra key and a heel shifter 

[skratch]

i think that these nav companies are going to have to figure something out.  i have a 2016 gmc sierra with nav, i have never updated the maps.  why?  it has apple CarPlay, i can use waze, or google maps that are updated far more often and don't cost me a penny.  the 2019 gts system is also compatible with CarPlay so i don't see myself putting out the money for something i can get free elsewhere.

as far as the cvo updates, don't settle for the first 'no' answer you get.  often times, the customer service reps are not familiar with what you get/don't get.  look at the xm radio trial situation...

[CVODON]

I am curious as to what the owners manual says regarding the updates. My 15 listed the number of free updates in the manual. Did you check yours before you called customer service?

[KGB]

I am curious as to what the owners manual says regarding the updates. My 15 listed the number of free updates in the manual. Did you check yours before you called customer service?

Yes, no where does it state you get 3 free updated maps, my 2016 CVO SG clearly stated 3 free maps in a 5 year period

[skratch]

don't think it really matters what the owner's manual says.  that would fall under the heading of "information in this manual is subject to change"....  for example, it clearly states in the 2020 cvo limited owner's manual, "this vehicle comes with 2 key fobs...''  obviously, we know that isn't true.

[grc]

Obviously the MoCo no longer cares about the people who kept them in business over the past forty years.  I wonder if all those folks in China and India will be as loyal to the fools in Milwaukee as the Boomers were?  Doubtful, even poor people in third world countries have already experienced better quality and reliability from their third hand Honda's than they will ever get from H-D.

Jerry

[acevtwin]

My 17' with the "Pre Programmed" Harley Dealerships took me to a Video arcade instead of the dealer I was trying to go to.
I'm thinking I need a Free update! (although the Harley Dealer has Not recently moved, The GPS was just Wrong)

[iski]

HD map update for me was a waste of time.  Roads that were not on the old map were not on the "new" map.  Not a fan of Garmin either, after the 550 the units I had were unreliable.  Best by far GPS to get from Point A to Point B is my phone. Doesn't work as well for routing other than main roads, but it usually gets me there.  More than I can say for the Itaint.

[OBB]

My 17' with the "Pre Programmed" Harley Dealerships took me to a Video arcade instead of the dealer I was trying to go to.
I'm thinking I need a Free update! (although the Harley Dealer has Not recently moved, The GPS was just Wrong)

I woulda had more fun there than at a dealer and probably spent less money.

Sent from my boring Droid phone.

[scottt]

Not out to bash Harley as I've owned 12 and rode them forever it seems. My 18 BMW K1600B navigation is a cool setup, easily removed for updating with your computer, comes with free lifetime updates. Because it's easily removed, can also be used in your car if desired.

Another cool feature, it will display all bike functions. Engine coolant temp, oil pressure, tire pressure, average and actual fuel economy, average speed, on and on.

The standard XM that comes with the radio and Nav prep package gives you 1 year XM trial.

Just shows Harley could provide the updates on a 50k motorcycle along with standard XM and at least 1 year trial service.

Only way it will happen is if Harley has push back.

Sent from my SM-J327T using Tapatalk

[Bobs14Limited]

I saw there was a update Nav map available for my 2019 CVO Limited, went to down load it and they wanted $159.95, so apparently they quit giving the 3 free map updates. I called Customer Care and that was a waste of time, they just told me what I already found out, when I was looking for them to take care of my update since the bike is only 1 month old. I guess I should feel lucky that I got an extra key and a heel shifter 

2020 CVO's still come with 2 key fobs and the heel shifter. However, they did remove XM radio and now come with the regular black footboard brackets, instead of the nicer custom looking brackets that CVO's have always come with standard.

[scottt]

2020 CVO's still come with 2 key fobs and the heel shifter. However, they did remove XM radio and now come with the regular black footboard brackets, instead of the nicer custom looking brackets that CVO's have always come with standard.

Gotta fund the new LiveWire somehow?

Sent from my SM-J327T using Tapatalk

[OBB]

Not out to bash Harley as I've owned 12 and rode them forever it seems. My 18 BMW K1600B navigation is a cool setup, easily removed for updating with your computer, comes with free lifetime updates. Because it's easily removed, can also be used in your car if desired.

Another cool feature, it will display all bike functions. Engine coolant temp, oil pressure, tire pressure, average and actual fuel economy, average speed, on and on.

The standard XM that comes with the radio and Nav prep package gives you 1 year XM trial.

Just shows Harley could provide the updates on a 50k motorcycle along with standard XM and at least 1 year trial service.

Only way it will happen is if Harley has push back.

Sent from my SM-J327T using Tapatalk

for once....    

[ultrarider123]

Incorrect map directions are not just limited to the MoCo.  We were in Louisville, KY a few weeks ago and attempted to search out the local Indian dealer.  At the hotel, Google maps showed we were about 8 miles away.  Setting course using the Chieftain's nav, it also showed 8 miles away but on the other side of the interstate.  I could look on Google where it was located and their directions were correct, the bike's were wrong.  While this electronic age is great, the devices are only as smart as the folks that program them (that is until Skynet takes over... )
Paper maps are only as good as the folks that make them, too but I still prefer them to the navigation systems. 

[CVODON]

I always liked the free updates on the HD GPS systems but I was also was surprised they were free. The auto manufactures to my knowledge have never supplied even one update for free, other than Genesis who gives you two per year for three years. And although it doesn't make it any better the HD map updates are in the window price wise of the cars. Now the Sirus/XM is another thing altogether, even a Corolla has Satellite radio with 3 free months.
Everything is being cut to the bone, even grocery bags are going away.