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[Brooklyn]

Purchased my 3rd H-D last year, Went Big, 2018 CVO Road Glide, heard all the chatter but bought it anyway. 3100 miles later, Sumped on 400 mile road trip, one qt low, extreme heat, loss of power, 100 miles on 6 gal tank of fuel... Local dealer picked up bike at hotel, 2 days on phone & email with support techs, conclusion was voided power train warranty due to unapproved tuning. Heard all the horror stories but we've been tuning & altering for years. Just an excuse to move on from the issue. Bike is currently at GMR Performance in Fort Worth Texas, Loose piston jet oilers, Bad oil pump, Seized Crank & the hits keep coming. This bike will be re-built to 128, with quality parts & competent builder. #3 is it for me. 

[CHH_Badkarma]

Sorry to hear you got a lemon. Lighter bank account not withstanding, seems like you have lined things up with a good builder and should have things built better than when it was new.

Keep us posted 👍

[Brooklyn]

Thank you CHH_Badkarma for the condolences. Had to get this out there...

[steveg56]

GMR just posted a video on your bike.  I was thinking of getting a 2019 CVO RGS, but have been a bit worried about the sumping issues.  This story is real as I have the seen the video posted by GMR with your bike torn down.  Sorry to hear brother, but like others have said, your bike will be much better going forward. 

[Robmay]

Sorry to hear this Brooklyn. Keep us posted on your build.


Sent from my iPhone using Tapatalk

[mark]

Denying a warranty claim on a well-known and existing engineering problem due to a tune that had nothing to do with the problem.  Nothing like alienating the customers you still have left.  Sad.     

[bbrown]

I agree with Mark

[dayne66]

I agree with Mark

Yep!

[goop]

once steve at gmr performance is done with your bike it will be completely fixed with no issues. not to mention it will be a beast when done.

[Para Bellum]

once steve at gmr performance is done with your bike it will be completely fixed with no issues. not to mention it will be a beast when done.

And at the bargain price of only $55,000 or so (after sales tax).  Thanks, H-D.

(Not blaming GMR)

[scottt]

This is extremely bad. Will keep alot of us on the bike purchase sidelines. If you do buy one, don't do anything that would effect the warranty.

Sent from my SM-J327T using Tapatalk

[BigLew]

Sorry to hear!

BigLew

[CVODON]

Nothing to do with this posting but has everyone heard that the new, rear wheel drive Corvette has a command that will "LOCK" the ECM & BCM if you attempt to change any paramiters in the "Tune". Talked with local service writer today, he said the GM rep had told them off the record this was also coming to the Camaro, Silverado etc. He said, they have already been told that the first time one of the cars is towed in with computer lock-up, they are to stop before any repairs & contact Zone who will handle. This is coming for everything, just wait.
Think its bad loosing warranty on a $40K Harley? Think about a $115K Z06 with a $20K bill for engine replacement due to lifter failure (it happens to them also).

[mark]

Nothing to do with this posting but has everyone heard that the new, rear wheel drive Corvette has a command that will "LOCK" the ECM & BCM if you attempt to change any paramiters in the "Tune". Talked with local service writer today, he said the GM rep had told them off the record this was also coming to the Camaro, Silverado etc. He said, they have already been told that the first time one of the cars is towed in with computer lock-up, they are to stop before any repairs & contact Zone who will handle. This is coming for everything, just wait.
Think its bad loosing warranty on a $40K Harley? Think about a $115K Z06 with a $20K bill for engine replacement due to lifter failure (it happens to them also).

But a top of the line Corvette has a top speed of what, 212 mph, and 755  hp.  There shouldn't be any reason to alter the tune.  On a HD, yes.

[CVODON]

You are not seeing the big picture. First Corvette's, then the Diesel Pick-ups (You have any idea what a Tuning Industry that is alone?). It will gradually be all vehicles. Wouldn't make any difference if HD suddenly had 200HP from the factory, alot of folks would be wanting more.