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CVO Technical => General CVO discussion => Topic started by: 1sharprdkg on August 01, 2010, 07:44:05 PM
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:(Dropped 09SEUC off at stealer today due to my full work schedule and because service dude told me Saturday morning he didn't think they could get to it Sat. and they are closed on Mondays. Radio LCD Display is out, as posted in another topic. That is main issue they are checking. Bike still under factory warranty until Oct, 2010. My question is this. How long will the warranty be on the Re-fab radio that they will probably have to install in my bike. Will it be covered after factory warranty runs out? Good for 30,60,90 days or until they get the service door closed behind me? Just wondering what to expect... I don't like surprise's when it comes to my bike! Thanks
*UPDATE* Bike is back home. Big surprise re-fab radio is on back order!!!! Crap >:(
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My guess is that Oct 2010 when your factory warranty runs out, so does your radio warranty, unless you have the extended warranty. You may be able to get some help, if you have a good dealer, and you have some problems with the radio within some reasonable period after, but they probably have no obligation to help. Even then, they may have to get Harley Customer Service involved to warranty it after your warranty expires.
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For items covered by the factory warranty they will be replaced as many times as they fail due to covered defect during the term of the warranty. Once the warranty period expires then nothing is covered. Just because they may have recently replaced a failed component will not extend coverage for that component past the factory warranty - unless as previously stated the moco should decide to extend coverage for that item. Case in point - the '99 twin cams had problems with cam bearing failures and moco extended coverage for this for up to 50k miles as I recall.