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CVO Technical => Electronic Toys and Gadgets => Topic started by: Signbird1 on April 09, 2011, 06:18:59 PM

Title: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Signbird1 on April 09, 2011, 06:18:59 PM
My 100 Watt amp failed after aproximatley 3000 miles of riding in Florida.  I have spoken to two local dealers and both are reporting back order stocking from Harley.   There are two dealers in the US that have them in stock but won't release them.  It may be some time before I get a replacement.  Has anyone else had a simular experience?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TwoToes on April 09, 2011, 06:33:53 PM
That sucks. This is a warranty repair and you can't even get the part. Mine only has 1,900 miles on it so far and no problems. I had a 2006 Street Glide and went thru 3 HK radios. Took almost 2 months to get the first replacement referburished unit. It only lasted 3 months, the second one lasted 1 year. Good thing I had an extended warranty at the time, it only cost me a $50 deductable one time. My son now has the 06 and he told me the stereo is dead again!!! It will cost $200 now to repair it at Iron Cross. Hope you can get a replacement amp soon.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: 2010SSRS on April 10, 2011, 09:01:02 AM
doesn't sound to me like a mass problem but rather, why would the dealer stock something so new that shouldn't need replaced yet?  i'm sure HD will get ya one within a week.  mine  hasn't skipped a beat.......i love this friggin' setup!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: aduare78 on April 10, 2011, 10:08:06 AM
 :( mine is cutting in and out at all speeds and when i turn the right side cuts off completetly
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: mjb765 on April 10, 2011, 11:03:04 AM
:( mine is cutting in and out at all speeds and when i turn the right side cuts off completetly

FIrst thing I would check is all the connections.....
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: trahog on April 10, 2011, 08:50:08 PM
what is yours doing that you know it is the amp
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Panhead_Jimmy on April 11, 2011, 03:49:34 PM
My amp quit around 4,000 miles.  It started cutting out like a loose connection might cause, then just quit.  I know it was the amp 'cause everything else was checked and the replacement fixed the problem.  And, it took 3-plus months to get the replacement.  I blame it on the 110 engine. ::)
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: warpig on April 11, 2011, 08:20:51 PM
Mine went out at about 3000 miles 2 months time >:(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Apehanger on April 11, 2011, 11:03:52 PM
:( mine is cutting in and out at all speeds and when i turn the right side cuts off completetly

I have 80 kms on my new CVO and the right speaker started turning on and off, then I got chattering on both sides, when I turn the bike off and back on it starts working for a few minutes. I guess I have to book it in for warranty, no solutions that anybody here has found?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: mjholden on April 12, 2011, 05:28:10 PM
Have the same problem. Barely hit 300 miles and the right channel keeps dropping out, around 600 miles I lost all audio. Comes back after the amp cools down. Dropped the bike off today for the 1K service and made the service department aware. They didn't act like it was a new problem. They told me if it was the unit it was a day out. Guess we will see on Friday.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nuckelhead on April 12, 2011, 11:51:38 PM
My 100 Watt amp failed after aproximatley 3000 miles of riding in Florida.  I have spoken to two local dealers and both are reporting back order stocking from Harley.   There are two dealers in the US that have them in stock but won't release them.  It may be some time before I get a replacement.  Has anyone else had a simular experience?

Damn.  just picked up my new SESG on wednesday of last week.  the one thing i love, besides the engine, is the stereo.  not looking forward to waiting for replacement amp or head unit.  i'm taking it in for 1000 mile service this weekend.  gonna ask how many theyve seen with stereo issues.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Ghost Rider on April 13, 2011, 06:35:05 PM
Damn.  just picked up my new SESG on wednesday of last week.  the one thing i love, besides the engine, is the stereo.  not looking forward to waiting for replacement amp or head unit.  i'm taking it in for 1000 mile service this weekend.  gonna ask how many theyve seen with stereo issues.

I can almost guarantee that they will tell you that they haven't seen or heard of anyone having any issues.   :cucumber:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Master Guns on April 13, 2011, 06:54:22 PM
I've got 6800 miles on mine and have no issues with the amplifier.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nuckelhead on April 13, 2011, 08:13:18 PM
I can almost guarantee that they will tell you that they haven't seen or heard of anyone having any issues.   :cucumber:

i know.  they say that about everything!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: mjb765 on April 13, 2011, 08:26:42 PM
I can almost guarantee that they will tell you that they haven't seen or heard of anyone having any issues.   :cucumber:

Or....they all do that......
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nuckelhead on April 13, 2011, 10:48:57 PM
Or....they all do that......

yeah, no kidding.  you hear that a lot too!!!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: NativTexan on April 18, 2011, 03:49:23 PM
My amplifier quit after about 9K miles.  Took the factory a solid month to get another to the dealer.  Then about an hour to install.  Everyhting now working again.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: grc on April 18, 2011, 04:19:39 PM

Any time it takes a company months to get the replacement part to the dealer for a warranty repair, it's not because they forgot to send it.  It's because they've had a large number of failures and they are waiting on the latest batch of updated crap to be shipped from their Chinese supplier to replace the previous batch of crap.  In the meantime, they continue to install those parts on the bikes rolling off the assembly line.  Don't forget, they've already got your money so you are very low on the priority list.  At least an amp is a nonessential part; how would you feel if you had to wait weeks for a throttle body (throttle actuator failure) like some on this site have? 


Jerry
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: trahog on May 03, 2011, 04:41:47 PM
mine is cutting out and distorting with the avc on sounds like crap,been to three dealer ships now can not find the problem ,how does a dealership check the amp? and also for the ones on this site that went out did it start with any problems like cutting out or did it just stop working?mine is worse when riding for a while
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Apehanger on May 03, 2011, 06:36:35 PM
Had mine diagnosed as a bad amp and it was replaced in a couple days, works good now...
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nuckelhead on May 03, 2011, 09:14:49 PM
Had mine diagnosed as a bad amp and it was replaced in a couple days, works good now...

how many miles before it went out?  i'm at 1900 and no problems thus far.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: FLHXSE2 on May 04, 2011, 07:26:47 AM
how many miles before it went out?  i'm at 1900 and no problems thus far.

Mine failed at 700 miles
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Apehanger on May 04, 2011, 09:03:49 AM
how many miles before it went out?  i'm at 1900 and no problems thus far.
50 miles, the one they put in for me was from another CVO that hadn't been PDI'd yet, so it is the same problematic amp but has now seen 500 miles and is still working fine...
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Poopy on May 06, 2011, 11:06:57 AM
The right channel on my radio started going in and out around 1000 miles. I noticed that when I used the iPod it did it non-stop and when I would switch to FM Radio it was less frequent.

I have 3,000 on it now and it does it after heating up on both settings all the time. I will have to bring it in I guess, but now I have amunition from you guys to bring with me.

Thanks
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: aduare78 on May 06, 2011, 09:26:16 PM
mine failed at 40 miles and im still waiting
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nuckelhead on May 06, 2011, 09:30:16 PM
mine failed at 40 miles and im still waiting

how long has it been?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Panhead_Jimmy on May 25, 2011, 02:20:42 PM
My replacement amp just went out.  Original one lasted 4,000 miles.  Second one 3,000 miles.  Glad I can hum.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: FLHXSE2 on May 25, 2011, 04:10:42 PM
amps are supposed to be released 5/27
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: barefoot3zk5 on June 05, 2011, 11:05:10 PM
Mine failed about 10days ago at 270 miles .. dealer had another cvo in with same problem and had received his amp and put it in mine to checkit ... Wholla.. amp is the problem .. dealer stated it only took a week to get new one in for other guy and expects mine in this week .. Will know soooon .. Hope this somethin moco  is gettin it right .. MY understanding is new amp is dash-C number so they are makin some changes . stay tuned .. I am .. Patiently
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bartbanks on June 07, 2011, 12:39:32 PM
Mine went out about 2 months ago, around 1500 miles. Started by going in and out and playing out of some speakers and just kept getting worse. I was told it was the amp. Longhorn HD order me a new one. Waited a month to get it and when it was installed it sounded great till I left the dealership. Started doing the same thing just a few miles down the road. I took it back in and my friend in the service dept really started researching it. He found out that it could be the speakers or tweeters that is causing the problem. They just replaced the tweeters after testing and discovering them to be bad. I am picking it up this afternoon and they're telling me everything is fine now.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Sierramadre on June 07, 2011, 01:16:11 PM

Mine just went out.  400 miles.  The dealership is picking it up tomorrow.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: barefoot3zk5 on June 13, 2011, 10:06:04 AM
My amp was replaced at dealer in Memphis Saturday and all is back to good again (I hope) .
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on June 19, 2011, 09:19:42 AM
Well it happened to me too. :(

Just as i started to leave on my 12 day bike trip. 4100km and heading down the QEW listening to the guitar solo of ZZ Top the left side started cutting out. When i made it down to New Oreans HD for a service they said the amp was no good. They also when on to say that they are not very well made and cheap parts are used. :'(

Got back to Toronto with the radio still working but could not turn it up. Will be going to the dealer this week and will let you all know the end result.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: FLHXSE2 on June 19, 2011, 10:22:51 AM
Waited 6 weeks for a new amp. Just had it installed Thursday, Wish me luck :(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Skillet on June 19, 2011, 04:08:09 PM
Well mine went out this weekend at 4000 miles and three months usage.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: EvenFlo on June 19, 2011, 09:44:07 PM
Mine went out 2000 miles and 2 weeks after purchase....it's now been 7 weeks and still waiting for a replacement amp to come in.  POS
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: FLHXSE2 on June 20, 2011, 09:52:29 AM
Mine went out 2000 miles and 2 weeks after purchase....it's now been 7 weeks and still waiting for a replacement amp to come in.  POS

Tell your dealer you know the new amps were released 5/27/2011
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Welshman on June 20, 2011, 11:28:23 AM
All my RHS speakers on Black SG CVO 2011 are in/out all the time so bloody frustrating , dealer told me when they went to order new amp last friday they are now "obsolete " and new amps will not be available until 7/22.

So if thats the case what amps are they fitting now .

Also my amp  started to go wrong at 5000 miles .

This with now 2 rear lights gone and replaced has me believing they are cutting corners with cheap parts . This may be my last CVO if this keeps up . Also the paint job quality is no way as good as my CVO Road King in black .

Also does anyone have a executive HD email address for complaints ?

Thanks all this site is a a god send
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: FLHXSE2 on June 20, 2011, 11:56:32 AM
All my RHS speakers on Black SG CVO 2011 are in/out all the time so bloody frustrating , dealer told me when they went to order new amp last friday they are now "obsolete " and new amps will not be available until 7/22.

So if thats the case what amps are they fitting now .

Also my amp  started to go wrong at 5000 miles .

This with now 2 rear lights gone and replaced has me believing they are cutting corners with cheap parts . This may be my last CVO if this keeps up . Also the paint job quality is no way as good as my CVO Road King in black .

Also does anyone have a executive HD email address for complaints ?

Thanks all this site is a a god send

And back to my origional question   "IS THE 2011 FLHXSE2 A LEMON?"
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on June 21, 2011, 07:47:47 PM
Well it happened to me too. :(

Just as i started to leave on my 12 day bike trip. 4100km and heading down the QEW listening to the guitar solo of ZZ Top the left side started cutting out. When i made it down to New Oreans HD for a service they said the amp was no good. They also when on to say that they are not very well made and cheap parts are used. :'(

Got back to Toronto with the radio still working but could not turn it up. Will be going to the dealer this week and will let you all know the end result.

Even though i have a bill from a HD dealership saying that the radio needs to be replaced my Toronto dealership still wants to look at it. :nixweiss: I will be taking it in on June 30th for assessment.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: jcd520 on June 24, 2011, 12:52:11 PM
And back to my origional question   "IS THE 2011 FLHXSE2 A LEMON?"

No they are not , but it appears that the amps might be! (just funnin ya!)
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Panhead_Jimmy on June 27, 2011, 04:03:24 PM
All my RHS speakers on Black SG CVO 2011 are in/out all the time so bloody frustrating , dealer told me when they went to order new amp last friday they are now "obsolete " and new amps will not be available until 7/22.

So if thats the case what amps are they fitting now .
Also my amp  started to go wrong at 5000 miles .

This with now 2 rear lights gone and replaced has me believing they are cutting corners with cheap parts . This may be my last CVO if this keeps up . Also the paint job quality is no way as good as my CVO Road King in black .

Also does anyone have a executive HD email address for complaints ?

Thanks all this site is a a god send

I just had amp #3 installed last weekend and asked what revision the p/n was in by now.  I was told it's the original p/n.  The next failure will trigger a trip to HD Dude for a Hawg Wired unit.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 04, 2011, 07:26:43 PM
Even though i have a bill from a HD dealership saying that the radio needs to be replaced my Toronto dealership still wants to look at it. :nixweiss: I will be taking it in on June 30th for assessment.

Because of the long weekend i had to reschedule and dropped off my ride an hour ago. They wanted to keep it to properly analyze the problem saying that it might not be the amp like the dealership in New Orleans said. Why do i get the "here we go " feeling. :-X
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Wayne G on July 04, 2011, 08:35:25 PM
Mano
Maybe the problems with the amp are speed related!!!   Ha Ha
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: NativTexan on July 05, 2011, 02:03:53 PM
Mine went out at about 11K.  Took em 3 weeks to get one to my dealer! 
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Dadkids on July 05, 2011, 09:56:10 PM
I picked up my krypton 7-3-11, rode 6 miles to my house, six miles back to dealer to get the windshield bag and it went out with 22 miles. They are supposed to overnight one to them I guess I'll find out in the morning.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Dave H on July 06, 2011, 05:57:37 AM
Mine has just died for the Second time !!
First one died at about 2000km , was replaced by dealer.
Now the new ( second) one has died at 5300km. Waiting on replacement again   :confused5:
Whats going on with these amps?  :nixweiss:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Dadkids on July 06, 2011, 07:30:24 PM
Went to my dealer this morning and was told it was obsolete now, they supposedly found me one from another dealer and will be here tomorrow 7-6.
I did a little research do you guys think this will work? I can get one overnighted
http://www.sonicelectronix.com/item_22039_Bazooka-MC-HD-AMK.html
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 06, 2011, 09:31:50 PM
Because of the long weekend i had to reschedule and dropped off my ride an hour ago. They wanted to keep it to properly analyze the problem saying that it might not be the amp like the dealership in New Orleans said. Why do i get the "here we go " feeling. :-X

Here we go.....after talking to the service adviser and then the mechanic who looked at my bike they told me that the ipod was defective. :-\. The computer download even directed the problem to the ipod. They took my ipod and placed it in another unit and they told me that the left channel was no good. Put another ipod in my bike and it worked fine. They even went for a test ride and it did not fail. Then they told me that I have to take the ipod to an Apple center to get it tested.....i said WHAT  >:(. This a warranty issue and i am not going to do the leg work. After debating the issue they took my ipod and i went home. I received a phone call today which i missed and went to voice mail. It said.....we had your ipod tested and there is nothing wrong with it. We think it could be the ipod harness. Can you bring your bike back....ish. They had it for a day and a half and now they want it again for another day and a half since i have to leave it the night before and pick it up the next day....not cool....since i have to have the wife drop me off and pick me up each time too....ish. Why do i think when it is all said and done they will say......your amp is no good.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 06, 2011, 09:33:53 PM
Mano
Maybe the problems with the amp are speed related!!!   Ha Ha


At this point i wish it was because then i just might slow down......not.....lol. :bananarock:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: mjb765 on July 06, 2011, 09:35:20 PM
Here we go.....after talking to the service adviser and then the mechanic who looked at my bike they told me that the ipod was defective. :-\. The computer download even directed the problem to the ipod. They took my ipod and placed it in another unit and they told me that the left channel was no good. Put another ipod in my bike and it worked fine. They even went for a test ride and it did not fail. Then they told me that I have to take the ipod to an Apple center to get it tested.....i said WHAT  >:(. This a warranty issue and i am not going to do the leg work. After debating the issue they took my ipod and i went home. I received a phone call today which i missed and went to voice mail. It said.....we had your ipod tested and there is nothing wrong with it. We think it could be the ipod harness. Can you bring your bike back....ish. They had it for a day and a half and now they want it again for another day and a half since i have to leave it the night before and pick it up the next day....not cool....since i have to have the wife drop me off and pick me up each time too....ish. Why do i think when it is all said and done they will say......your amp is no good.

If they connected the IPOD to another bike and said the left channel was no good, shouldn't that be the end of the dio :confused5:

Then they conencted another IPOD to your bike and it worked--so what's the problem :confused5: I don't get it.  You don't, by chance have another IPOD at home--maybe???  That would solve the question for sure.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 08, 2011, 05:50:30 PM
If they connected the IPOD to another bike and said the left channel was no good, shouldn't that be the end of the dio :confused5:

Then they connected another IPOD to your bike and it worked--so what's the problem :confused5: I don't get it.  You don't, by chance have another IPOD at home--maybe???  That would solve the question for sure.

I should have clarified that when i said another unit what they did was plug my ipod into someone else's car not another bike.

Anyhow they tried the harness yesterday and it failed. It was just the part from the ipod to the round plug beside the side bag. They now want the bike for 1 to 2 days to further analyze this problem. ish again. I will have to take it back Wedensday night and pick it up on Friday night.

Just wondering when everyone else had this problem how long did it take your dealer to figure out the problem?
Title: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: copout221 on July 08, 2011, 08:15:21 PM
I should have clarified that when i said another unit what they did was plug my ipod into someone else's car not another bike.

Anyhow they tried the harness yesterday and it failed. It was just the part from the ipod to the round plug beside the side bag. They now want the bike for 1 to 2 days to further analyze this problem. ish again. I will have to take it back Wedensday night and pick it up on Friday night.

Just wondering when everyone else had this problem how long did it take your dealer to figure out the problem?

My front left channel was inop after the iPod kit install and they started to blame it on my rear auxiliary plug install. I knew they were FUS and after they spent some diagnostic time  it was found to be a wiring / installation issue. That's all they would tell me when I asked.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: msemersky on July 12, 2011, 08:24:58 PM
I'm bringing my 2011 in tomorrow after 2500 miles.  First left side would go in and out, now completely dead.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 15, 2011, 03:49:02 PM
Here we go.....after talking to the service adviser and then the mechanic who looked at my bike they told me that the ipod was defective. :-\. The computer download even directed the problem to the ipod. They took my ipod and placed it in another unit and they told me that the left channel was no good. Put another ipod in my bike and it worked fine. They even went for a test ride and it did not fail. Then they told me that I have to take the ipod to an Apple center to get it tested.....i said WHAT  >:(. This a warranty issue and i am not going to do the leg work. After debating the issue they took my ipod and i went home. I received a phone call today which i missed and went to voice mail. It said.....we had your ipod tested and there is nothing wrong with it. We think it could be the ipod harness. Can you bring your bike back....ish. They had it for a day and a half and now they want it again for another day and a half since i have to leave it the night before and pick it up the next day....not cool....since i have to have the wife drop me off and pick me up each time too....ish. Why do i think when it is all said and done they will say......your amp is no good.

My ride has been at the dealer since Wed. night and i just got the call to go pick her up and guess what they said........ ;)

Will post the details later.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Fattbaggernknox on July 15, 2011, 04:34:07 PM
My amp comes & goes..It makes what I would describe as a ignition noise coming thru the radio/cd/ipod or xm etc.Then it will clear up & start allover again randomly. The local dealer (not my selling dealer) tells me they've never saw a issue!  :nixweiss:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Skillet on July 16, 2011, 06:56:45 AM
Listening to some tunes again after the replacement amp was installed today. It took less than a month to get it to Korea. Real happy to have music again and hoping this one will give longer service.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 16, 2011, 09:32:04 AM
Here we go.....after talking to the service adviser and then the mechanic who looked at my bike they told me that the ipod was defective. :-\. The computer download even directed the problem to the ipod. They took my ipod and placed it in another unit and they told me that the left channel was no good. Put another ipod in my bike and it worked fine. They even went for a test ride and it did not fail. Then they told me that I have to take the ipod to an Apple center to get it tested.....i said WHAT  >:(. This a warranty issue and i am not going to do the leg work. After debating the issue they took my ipod and i went home. I received a phone call today which i missed and went to voice mail. It said.....we had your ipod tested and there is nothing wrong with it. We think it could be the ipod harness. Can you bring your bike back....ish. They had it for a day and a half and now they want it again for another day and a half since i have to leave it the night before and pick it up the next day....not cool....since i have to have the wife drop me off and pick me up each time too....ish. Why do i think when it is all said and done they will say......your amp is no good.

So the amp is no good and they have ordered a new one. After some research from the dealer they now know about the problem....Why did they not do the research the first 3 times it was there for the same problem...ish. I will be getting a new amp with the problem/defect corrected. They confirmed this by telling me that the amp that is coming has a "new" part number. (176000141) "I think". Hope this is the end of this.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Skillet on July 16, 2011, 09:44:27 AM
I hear you. Nothing worse than having this happen. Oh by the way showed the discolored speaker grills to the warranty people and waiting on a call from them on that matter. Other than speaker grills and amps this still is one sweet scoot.;
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 16, 2011, 09:47:23 AM
I hear you. Nothing worse than having this happen. Oh by the way showed the discolored speaker grills to the warranty people and waiting on a call from them on that matter. Other than speaker grills and amps this still is one sweet scoot.;

I hear ya....for me it is the amp and 1 led envelope light......going to install my Fullsac Stage 1. :huepfenjump3:.....later.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on July 18, 2011, 10:50:02 AM
My amp shot craps on Sunday (4300 miles). I called HD this morning and was first told that "never heard of issue" but after refreshing her memory she said that HD is aware of the issue. When I asked her to check the availability of the part she first provided me with Part #77041-11 but quickly changed it to a NEW Part #7600014. There are ZERO AVAILABLE!!!!!!

Continuing to press her she said that the NEW PART would not be shipping from their United States Packager until at least July 25th. These would then be shipped to their main distribution center for shipment to the HD dealers. She said that this supply will meet the demand. The way it looks right now my summer will be "TUNE FREE".

I asked my HD purchasing dealer to consider replacing the Failure-Ridden POS with a reputable Non-OEM brand.

Any other suggestions?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Harleypingman on July 18, 2011, 03:44:29 PM
Suggestion:  See if the new, 200W amplifier HD is installing in the fairing of the SESG3 model will work on your bike.  The new amp and other info on the 2012 models was posted in this thread:

http://www.box.net/shared/agzc7s1x0inaspb81q7c

It's plausible that HD has had so many problems with the OEM amp in the SESG2 that they ditched it in favor of a new amplifier.  It'll be interesting to see if they again use 1 ohm impedance speakers as they did in the SESG2.

Carl
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Dadkids on July 18, 2011, 09:42:21 PM
Suggestion:  See if the new, 200W amplifier HD is installing in the fairing of the SESG3 model will work on your bike.  The new amp and other info on the 2012 models was posted in this thread:

http://www.box.net/shared/agzc7s1x0inaspb81q7c

It's plausible that HD has had so many problems with the OEM amp in the SESG2 that they ditched it in favor of a new amplifier.  It'll be interesting to see if they again use 1 ohm impedance speakers as they did in the SESG2.

Carl
From talking to j &m after being frustrated with my amp not getting here, I was told the speakers are indeed one ohm.
On a different note my dealer located me one in Texas and had it shipped to them here in Virginia and had me singing again in a week, extremely happy with the great service from my dealership.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 19, 2011, 04:43:08 PM
I've got 6800 miles on mine and have no issues with the amplifier.

Hey Master Guns....crank it up a bit. :)

Mine would not cut in and out unless the volume was more than more than half way or got really hot on a long ride.......still waiting for my amp replacement. :-\
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Skillet on July 20, 2011, 09:33:15 PM
Just read where the 2012 SESG will have two 100 watt amps on it. and eight speakers. New audio system on H-D site in New Parts for $1800.00.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 22, 2011, 11:45:30 PM
So the amp is no good and they have ordered a new one. After some research from the dealer they now know about the problem....Why did they not do the research the first 3 times it was there for the same problem...ish. I will be getting a new amp with the problem/defect corrected. They confirmed this by telling me that the amp that is coming has a "new" part number. (176000141) "I think". Hope this is the end of this.

Amp has arrived and will be install on Wedensday.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on July 23, 2011, 09:54:42 AM
Mano,

What part number is the new amp?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Harleypingman on July 23, 2011, 12:14:59 PM
The new amp is p/n 76000141.  The $1800 HD Boom Audio Custom Touring System, p/n 76000209, includes two of them, and replicates the system on the SESG3 according to the website product description:

http://www.harley-davidson.com/gma/gma_product.jsp?WebLogicSession=Oqyfqtqw99cN0nG8v9ZII1F1a1jSSbUCrJ7PVbDT2TRTnJtHvKEQ!-1715250565!hiwpbmsp04.ihd.hd!7005!8005&PRODUCT%3C%3Eprd_id=845524448777399&FOLDER%3C%3Efolder_id=2534374302491575&ASSORTMENT%3C%3East_id=2534374302491575&bmUID=1311437343931&bmLocale=en_US

The instructions for installing the kit, as well as the parts included are in this link:

http://www.harley-davidson.com/en_US/Media/downloads/Service/isheets/-J05408.pdf

Carl
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: shadled on July 24, 2011, 12:23:10 PM
 :'(  Add my bike to the list..  My amp quit yesterday. 1600 miles on the bike..  95 degrees, sunny and 100% humidity.  It has had it shares of hiccups in the past, get hot, shut down, but would come on in about 10 minutes..  Nope not this time, the left side cut out, right side sounded like crap and then poof off it went..  Let the bike sit overnight, and the radio powers up fine, but NO sound..  THIS SUCKS!!!!  :'( :'( :'(


Shadled
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Sierramadre on July 24, 2011, 03:40:17 PM
:'(  Add my bike to the list..  My amp quit yesterday. 1600 miles on the bike..  95 degrees, sunny and 100% humidity.  It has had it shares of hiccups in the past, get hot, shut down, but would come on in about 10 minutes..  Nope not this time, the left side cut out, right side sounded like crap and then poof off it went..  Let the bike sit overnight, and the radio powers up fine, but NO sound..  THIS SUCKS!!!!  :'( :'( :'(


Shadled
What a drag.  Join the club. In the short term it's definitely a pita but you will be better off once it's replaced.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nbomar on July 26, 2011, 10:56:27 AM
Add mine to the list as well. 3000 miles on bike and right side will barely stay on. Headed to the dealer today to see what they say.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Fattbaggernknox on July 26, 2011, 11:13:19 AM
Saturday mine cut out & killed all power to the radio. I stopped & checked the fuses & all was good. It kept the memory for the presets but reset the clock...It would'nt do anything for over a hour & then finally came back on..I'm not sure if mine is the amp or radio??? :nixweiss:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nuckelhead on July 26, 2011, 11:23:55 AM
another one bites the dust.  mine failed 10 days ago.  first, no sound from the lowers, then left side fairing speakers failed, then right.  all within about 10 minutes of riding.  dealership initially told me that they would have one overnight.  then called the next day to say it would be a week.  i guess it all depends on where you fall in the production/backorder cycle.  i got a simliar story to one i read here already.  they have made the original amp obsolete now and are only providing the "new and improved" version.  this leads me to believe that those of you who had your amp go out back a few months ago, got the same chitty amp that you had to replace the first time.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on July 26, 2011, 07:22:43 PM
Funny, just received a call from HD's customer service quality survey group about my call to HD regarding my amp failure. After answering a series of 1-10 questions about the customer service performance I suggested that HD review this website to research the number amp failures on this one site alone.

I also suggested that HD cover the expense for the CVO owners to purchase a proven (Non-OEM) amp at their expense.

Let's see if i've got this all correct.
If you spend $32,000 MSRP for a 2011 Street Glide your receive.
** Top end engine rattle that is "normal"
** A 110" engine that runs hotter than hell (after several professional tunings, Etc....)
** And an Amp failure after only 6 months

I love the Harley Davidson sound, performance, life style etc.. but $32,000 for this! I don't know. Maybe Harley Davidson has finally trimmed too much and the quality is beginning to fall.
I wonder what I should be expecting next??

 :soapbox:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Wayne G on July 26, 2011, 08:50:27 PM
The MoCo for sale!!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 27, 2011, 10:05:48 PM
Mano,

What part number is the new amp?

See reply #67.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 27, 2011, 10:19:07 PM
Amp has arrived and will be install on Wedensday.

Had the new amp installed today and my 16000 km service. ;D

The sound is clear.....maybe because for the last 12000 km it sounded like crap anything now sounds good. :nixweiss:

BUT

I believe that it is not as loud as it used to be. Was on the hwy and it was loud again but not like it used to be.

I am thinking that maybe the new replacement amp has been tuned down. Has anyone one else noticed this that has the replacement amp?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 29, 2011, 11:39:37 PM
Had the new amp installed today and my 16000 km service. ;D

The sound is clear.....maybe because for the last 12000 km it sounded like crap anything now sounds good. :nixweiss:

BUT

I believe that it is not as loud as it used to be. Was on the hwy and it was loud again but not like it used to be.

I am thinking that maybe the new replacement amp has been tuned down. Has anyone one else noticed this that has the replacement amp?

Not even200 km since the new amp was installed and guess what? This amp is cutting in and out worst than the first one. This one also dies and comes back.

Unbelievable. >:(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on July 30, 2011, 09:20:40 AM
Not even200 km since the new amp was installed and guess what? This amp is cutting in and out worst than the first one. This one also dies and comes back.

Unbelievable. >:(
Mano,

Bummer! I'm waiting for my amp right now. They have told be that the original amp (Part # 77041-11) has been discontinued, although they are out there for sale by HD. The new amp (Part #7600014) was supposed to be shipping on July 25th from HD's packager (according to HD customer service).

I have been told by HD that this new amp has all of the bugs worked out. We'll see!

What part number amp did you get installed on July 22nd?

I'm curious to see if your HD dealer just installed another bad amp or if the new part number is still causing problems.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Rocketmanspc on July 30, 2011, 01:32:37 PM
Mine went out at around 600 miles. Dealer said it's a known problem and ordered a replacement which is a new model which is supposed to fix the problem, had the new amp installed yesterday and the sound is much better than the original which sounded like a noisy portable radio at freeway speeds. I can now enjoy it at any speed.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on July 31, 2011, 12:24:59 PM
Not even200 km since the new amp was installed and guess what? This amp is cutting in and out worst than the first one. This one also dies and comes back.

Unbelievable. >:(

Died completely yesterday. >:(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: FLHXSE2 on July 31, 2011, 12:50:27 PM
Mine dies at 700 miles in April. 2 month wait for a replacement.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: LarryB on August 01, 2011, 05:50:30 PM
check this out

  Part Number:    
  Description: AMPLIFIER  



--------------------------------------------------------------------------------
  Available: No   Superceded To:  
  Part Status:  Backordered  Superceded From:  77041-11  
            
  Retail Price:  $530.00      
     Std Pack Qty:  1
        Weight:  1.65 lbs.  
            
  Restricted:  No    Country of Origin: CHINA  
  Trade Part: Yes  Future Delivery Date:  
  Hazardous Material: No   Mileage Required: No
  Key Code Required: No   Imprint Info Required: No
  Model Year of Introduction: 2012   Free Freight Eligibility*: Yes
  Component Type: Audio System Speaker   Quarterly Return: No
  Daily Return: Yes   Restricted Part Return Required: No
            
            

--------------------------------------------------------------------------------
  Price Break Information
  Price Quantity  
   

--------------------------------------------------------------------------------
  Part Reference Comments:  No Part Reference Comments Exist  
 
  Backorder Comments:  B/O CLR BY 08/05/11
 
  
  *Please refer to the Sales Support Program for free freight eligibility details.





T
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on August 01, 2011, 09:28:11 PM
HD customer service told me today that MY new amp shipped last Thursday to my local dealer. They said shipping would take 3-5 days.

I'm crossing my fingers,, may I'll have tunes for the weekend. ;D
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Dave H on August 01, 2011, 11:47:59 PM
Got mine replaced for second time now. All good  ;D
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on August 02, 2011, 04:22:36 PM
Well, my amp finally arrived this morning at the dealership. Problem is that they have so many bikes getting work done for Sturgis that they can't get me in until next Weds. Wait a minnute, I want to go to Sturgis to but with tunes in my ear.

I'm sure their are better HD Dealers across the country but St. Charles Harley Davidson, Doc's Harley Davidson (The oldest HD dealer west of the Mississippi), Bourbose Harley Davidson, Gateway Harley Davidson and Surdyke Harley Davidson are all too busy?  :nixweiss: Wow, 5 out of 5! Maybe I should go to Vegas instead.

Oh Well, it's too darn hot out anyway to ride (A balmy 100). I think I'll just stay home with a few cold ones and jump in the pool!

Stay Cool! :coolblue:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 02, 2011, 09:13:44 PM
Mano,

Bummer! I'm waiting for my amp right now. They have told be that the original amp (Part # 77041-11) has been discontinued, although they are out there for sale by HD. The new amp (Part #7600014) was supposed to be shipping on July 25th from HD's packager (according to HD customer service).

I have been told by HD that this new amp has all of the bugs worked out. We'll see!

What part number amp did you get installed on July 22nd?

I'm curious to see if your HD dealer just installed another bad amp or if the new part number is still causing problems.

This IS the amp they put in my bike last Wed. It lasted 2 hours. >:(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 02, 2011, 09:31:16 PM
Died completely yesterday. >:(

Was at the dealer for 2 hours today. They did a diagnostic and confirmed that the amp did cut out. Then they cranked it up till it died. Then i was told i will have to bring it back and leave it for the day so they can fully analyze the problem. >:(

Unbelievable.....the amount of my time and loss of riding i am spending on this problem. I will be calling to book a date in the morning but what bothers me even more is when i have to go to the dealer the night before, get picked up and then dropped off the next day to pick it up again.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on August 03, 2011, 08:38:05 AM
Mano,

That's not very good news. Hopefully the new one I'm getting next week won't have the same issue.

Good Luck!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 03, 2011, 06:23:02 PM
Mano,

That's not very good news. Hopefully the new one I'm getting next week won't have the same issue.

Good Luck!

Thanks buddy......I take it in on Monday night and pick her up Tuesday night. Lets see what they find now. :-\
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: EvenFlo on August 07, 2011, 11:50:42 AM
Well, got bad news for everyone.  After going thru 3 amps (original part#) the new replacement amp (new part#) finally came in.  The new amp is just as big a POS as the original ones.  No improvement at all.  Still dropping a code indicating a bad amp.  Instead of the left side speakers dropping out, now the right side drops out and has all the same symptoms.  Dealer doesn't have any answers and has suggested that i write HD and complain. 

Moral of the story.....Don't get your hopes up with the new replacement amp.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 07, 2011, 01:10:45 PM
Well, got bad news for everyone.  After going thru 3 amps (original part#) the new replacement amp (new part#) finally came in.  The new amp is just as big a POS as the original ones.  No improvement at all.  Still dropping a code indicating a bad amp.  Instead of the left side speakers dropping out, now the right side drops out and has all the same symptoms.  Dealer doesn't have any answers and has suggested that i write HD and complain. 

Moral of the story.....Don't get your hopes up with the new replacement amp.

If you read this thread you can see what i have been saying which is what you just said.

I take my ride in tomorrow and will be picking it up on Tuesday night. So far 8 visits for this problem.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: rodgersd on August 07, 2011, 09:39:36 PM
hi guys, i have had my amp drop out a couple of times but only for a split second so i'm waiting for it to quit working before doing something about it. Has anyone inspected the actual connector from the amp? is it possible pin connetors can bend slightly and cause intermittent connection, this has happened to me once with a car ecu & female connector  was splayed open too far, had to close it a little with small flat blade screw driver. if it was possible for this to happen it would explain the guys with multiple amp replacements having the same problem. i have not yet viewed one of these connectors to test if this theory is possible. hope we can get to the bottom of this frustrating problem.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 07, 2011, 10:10:58 PM
hi guys, i have had my amp drop out a couple of times but only for a split second so i'm waiting for it to quit working before doing something about it. Has anyone inspected the actual connector from the amp? is it possible pin connetors can bend slightly and cause intermittent connection, this has happened to me once with a car ecu & female connector  was splayed open too far, had to close it a little with small flat blade screw driver. if it was possible for this to happen it would explain the guys with multiple amp replacements having the same problem. i have not yet viewed one of these connectors to test if this theory is possible. hope we can get to the bottom of this frustrating problem.

The cutting in and out will start getting worst as time goes on till it finally quits working. When you turn off the radio it will come back on after it cools down. If it was the connectors they would not be replacing the amps and in my case keep asking me to bring it the bike back. They are hoping to fine something minor than to replace the amp.

Take it back ASAP and keep a paper trail of all visits and what they find. By not going back and doing nothing is wrong. The more of us that report this defect the quicker HD will realize they have a problem.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Ranger on August 08, 2011, 10:25:43 AM
I just had mine replaced at 10,000...after having a CB installed 2011 SESG....  Does anyone know what the issue is with the Amp itself?? Why is it failing so much
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 08, 2011, 07:51:31 PM
I just had mine replaced at 10,000...after having a CB installed 2011 SESG....  Does anyone know what the issue is with the Amp itself?? Why is it failing so much

Maybe because it says MADE IN CHINA on it. :nixweiss:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 08, 2011, 07:59:28 PM
If you read this thread you can see what i have been saying which is what you just said.

I take my ride in tomorrow and will be picking it up on Tuesday night. So far 8 visits for this problem.

Well I dropped her off and had a 20 min. discusion with the mechanic. Nice guy and he feels my pain......hopfully this will be the final and last time the bike is analyzed and repaired for this problem........I am not holding my breath though. One of the things they talked about is that the navigation could be causing this problem.....I said no way only because of the symptoms.....we will see what they come up with tomorrow.

Just wondering though who is having problems with there amp and do you have nav. or not?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: msemersky on August 08, 2011, 08:45:00 PM
Picked mine up with the new amp and put about 100 miles on it.  Nice to have the tunes back.  I'm hoping it doesn't shut itself off again.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Fast FLHX on August 09, 2011, 05:48:11 AM
With stereo's they need to check all the wiring, power and grounds to really find out the issue.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on August 09, 2011, 07:54:27 AM
Well I dropped her off and had a 20 min. discusion with the mechanic. Nice guy and he feels my pain......hopfully this will be the final and last time the bike is analyzed and repaired for this problem........I am not holding my breath though. One of the things they talked about is that the navigation could be causing this problem.....I said no way only because of the symptoms.....we will see what they come up with tomorrow.

Just wondering though who is having problems with there amp and do you have nav. or not?
Mano,
No NAV! Original amp failed. New one being installed tomorrow morning. We'll see.

I'll see if my local HD delaer has any thoughts.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 09, 2011, 08:42:25 PM
Mano,
No NAV! Original amp failed. New one being installed tomorrow morning. We'll see.

I'll see if my local HD delaer has any thoughts.

Thanks for the info. willy.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 09, 2011, 08:48:40 PM
So I picked up my ride today and i was told that they believe the the head unit/radio is no good. :nixweiss:

They had another bike beside my and they by passed the head unit and ran the rest of my system. It did not fail. I will have to wait about a week and i will be taking her in for the replacement.

Hopfully this is the problem and this will be the last of this but something is telling me................not. :-\
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 09, 2011, 09:04:25 PM
So far after 9 visits for the same problem this is what has been done.

1) All connections, plugs, pins and ground have been inspected and checked-ok.
2) Ipod sent to an Apple store and inspected and tested-ok.
3) Wiring harness from Ipod to where it connects by the right side of the rear fender replaced. Original was ok.
4) Amp. replaced.
5) All speakers and tweeters inspected and tested-ok.

Next week the head unit/radio will be replaced.

I will update when the new unit goes in.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on August 10, 2011, 05:36:42 PM
I had my NEW amp installed this morning at St. Charles Harley Davidson. Took less than 45 minutes and that included them cleaning my bike. Wow, Fast!!!

On the way back home, about 45 minutes, I stopped for gas. When I started the bike back up NO SOUND!!!! Turned bike back off, turned it back on (did not try starting), turned off radio, turned on radio and believe it or not SOUND....

Stopped for lunch, about 20 minutes later. When I started the bike NO SOUND!!! On/off again SOUND.

Hmmmmmmmmmmmmmmmm!!!!!!!!!!!!!!!!!!!!!!!!!

Sounds like either an amp issue our a head unit issue. I'm going to ride it for a week and see how fast it completely fails.

I'm so happy right now. >:(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: samule on August 10, 2011, 08:35:06 PM
Mine started cutting out a couple of months ago. I was reading on here about the problems and armed with info when I took mine to the dealer for an amp. Three months later after swapping the head unit, the amp, all new pins and speakers we thought we had a fix, New and improved amp with the new part number. They called and said the amp was in it should take less than an hour to install. I got there this morning and they had me walk into the office where a MoCo rep was there. She had just left a dealer where they had put the new amp in and within a week it was cutting out just like before. According to her the amp is not fixing the problem. They are suggesting dealers  not waste their and the customers time installing the new and improved amps. Complaints are filed with customer service of the MoCo. The response of the rep and the dealer is  " we know it is a problem , but dont have a solution".  I have 6500 miles now. It doesnt do it if I keep the volume at 1/2 or sometimes 3/4. It does it on all modes, no discrimination. I will just listen 'softly' for now

Sammy
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: BUCKNUT GREG on August 10, 2011, 11:14:27 PM
So far after 9 visits for the same problem this is what has been done.

1) All connections, plugs, pins and ground have been inspected and checked-ok.
2) Ipod sent to an Apple store and inspected and tested-ok.
3) Wiring harness from Ipod to where it connects by the right side of the rear fender replaced. Original was ok.
4) Amp. replaced.
5) All speakers and tweeters inspected and tested-ok.

Next week the head unit/radio will be replaced.

I will update when the new unit goes in.
Manolis just play some Greek music and the Bazookia will chase all the Gremlins away  :2vrolijk_21:  OOPA  :bananarock:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 10, 2011, 11:18:01 PM
Manolis just play some Greek music and the Bazookia will chase all the Gremlins away  :2vrolijk_21:  OOPA  :bananarock:

16GB of music and 11 GB is Greek.......I think that's what did it in....lol.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nbomar on August 12, 2011, 09:28:28 PM
So mine only cuts out in auxiliary mode or iPod mode. Fm doesn't cut out no matter how loud I turn it... Ideas?


---
- Sent from my iPhone using Tapatalk
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: happyman on August 13, 2011, 11:48:53 PM
So mine only cuts out in auxiliary mode or iPod mode. Fm doesn't cut out no matter how loud I turn it... Ideas?


---
- Sent from my iPhone using Tapatalk

i don't have a CVO but a 10 limited. i did the boom audio  system last year bout this time. lately  it has issues.   it will only only turn up the violume up till bout the halfway point. then al that happens is the bars move to the right and no extra volume.. this is the  boom audio tha thas  the faring  speakers and the rear sppeakeers plus the holes drilled in the  tour pack witha  amp under the tour pak..   it used to have lots of volume but now its  still somewhat loud but not anything like it was. also the thing will want to kinda distort or  even cut in and out real fast. anyway not sure if this systme is or has any of the junk  that is on the cvo bikes or not?   
also does customer service have a 800 ##
thanks

happy
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 14, 2011, 11:36:32 AM
So mine only cuts out in auxiliary mode or iPod mode. Fm doesn't cut out no matter how loud I turn it... Ideas?


---
- Sent from my iPhone using Tapatalk

Ya...just give it some time and it will be doing it all the time. I believe the internal parts just start to get weaker the more you use it.

Mine will only stay on for about 2 min. now. Turn it off...wait about an hour then it cuts out again.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on August 14, 2011, 12:08:48 PM
Ya...just give it some time and it will be doing it all the time. I believe the internal parts just start to get weaker the more you use it.

Mine will only stay on for about 2 min. now. Turn it off...wait about an hour then it cuts out again.

It will stop working all together shortly....Mine went out in Sturgis ...same symptoms
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: happyman on August 14, 2011, 12:37:39 PM
It will stop working all together shortly....Mine went out in Sturgis ...same symptoms

its a same the cost of this setupa nd junk quality..    rode it this morning for a little 120 mile run .   get the volume to halfway and that is all the louder it goes   the bars you can see move to the right but no more volume after mid point..     wonder if the   handle  bar control  puked?            the extra volume is nice when the wind is strong and ya want to listen to something besides wind noise. .     my dealer  ordered a volume control and the lever as he says they are not easy to change without  screwing um up  we will see.  think i will find out late next week if indeed that is the fix.   
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on August 16, 2011, 12:25:45 AM
Same problem as most posts here.  At around 13,000 miles, left channel started to fade in and out, cutting off completely when pushed past half volume.  After half volume, my "Not So Boom" cell phone sounds better than the Boom Sound System.  Taking it in on Tuesday, with a copy of this forum.

On a positive note, just did 4,500 miles to Sturgis, and the bike purred the whole way, never really had to down shift to pass.  It ran flawlessly, but for the aforementioned problem above, which was liveable as compared to breaking down in the middle of nowhere.

Typically, I would write the amp off as a light bulb -- it could last for years are blow out tomorrow -- that is just how electronics are -- at least that is what my father taught me, and he was a TV repairman with an ultimate set of tools (and no that is not a joke). 


Thank you all for providing a valuable service to your fellow human being.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on August 16, 2011, 12:31:52 AM
BTW:  The left fairing speaker has cut out all the way, and the fading is just in the lower left speaker.  Its not your volume control.  Its the amp or the head unit, but either way, there is no doubt that this a major problem which I will be monitoring very closely and keep you all informed -- trust me, I'm the government.  j/k
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Cvostu on August 16, 2011, 08:04:19 AM
Really too bad that HK can't get these systems right.  After 5 years in these bikes, they should have the problems all figured out by now.  :nixweiss:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: happyman on August 16, 2011, 08:22:30 AM
BTW:  The left fairing speaker has cut out all the way, and the fading is just in the lower left speaker.  Its not your volume control.  Its the amp or the head unit, but either way, there is no doubt that this a major problem which I will be monitoring very closely and keep you all informed -- trust me, I'm the government.  j/k

What is the head unit??   i do know my radio was replaced early last fall also  ot sure its workig right either.
the volume just shut down  a couple times all the wa,y but has never done  since.  my original radio had a volume issue a lot before we got in a new radio..     the volume was going wide open or shutting all the down  and it could also be anywhere in begtween.    so far this radio is or has only screwed  three times.  am going to tell the dealship  so they can make a note or standing ro onit so i may ge twarrantty if it pukes again too.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on August 16, 2011, 08:59:50 AM
i don't have a CVO but a 10 limited. i did the boom audio  system last year bout this time. lately  it has issues.   it will only only turn up the violume up till bout the halfway point. then al that happens is the bars move to the right and no extra volume.. this is the  boom audio tha thas  the faring  speakers and the rear sppeakeers plus the holes drilled in the  tour pack witha  amp under the tour pak..   it used to have lots of volume but now its  still somewhat loud but not anything like it was. also the thing will want to kinda distort or  even cut in and out real fast. anyway not sure if this systme is or has any of the junk  that is on the cvo bikes or not?   
also does customer service have a 800 ##
thanks

happy
Happyman,

HD Customer Service: 800-258-2464
Ann S. "Customer Service Direct Line": 414-343-4056
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: happyman on August 16, 2011, 09:17:19 AM
thanks  for info..
 the lady at  customer service, told me she was not aware of any issues with the boom audio systme  we purchase separately for our  bikes. she did say  they do have, or have had issues with the navagation interface volume module puking. i called the dealer bout  that part and there is a part  # change,  i got my system bout this time last year. i have not seen any issues with that part of it yet.    i do have the  665 gps and rest of system that lets it cut in on the radio to tell direction.   anyway so far so good. 
also stated there is only a  90 day warranty on this system.  for all that money  spent that suystem should last a lifetime.  but then ya got to use quality parts and not use slave labor. that  would prolly fix  it.
happyman 
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: dereck on August 16, 2011, 10:42:16 AM
When mine went out, I asked them to not replace it with the same POS amp.

It came in with a new part # (I didn't write it down)  and so far so good but it is too early to tell for sure.  MTF
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: happyman on August 16, 2011, 10:55:42 AM
so  what amp did you use.  a harley one with differant part # or another brand?  that is what i may do if they want to charge me.   a 90 day warranty  is pure and simple  BS. for all the money spent on a system  that is known junk.
the radio's and this  boom audio  should be a replacement no matter how many  months it takes to get it right.       
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: happyman on August 16, 2011, 10:57:54 AM
BTW:  The left fairing speaker has cut out all the way, and the fading is just in the lower left speaker.  Its not your volume control.  Its the amp or the head unit, but either way, there is no doubt that this a major problem which I will be monitoring very closely and keep you all informed -- trust me, I'm the government.  j/k

what is the head unit????????????????
Thanks
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on August 16, 2011, 11:47:29 AM
What is the head unit??   i do know my radio was replaced early last fall also  ot sure its workig right either.
the volume just shut down  a couple times all the wa,y but has never done  since.  my original radio had a volume issue a lot before we got in a new radio..     the volume was going wide open or shutting all the down  and it could also be anywhere in begtween.    so far this radio is or has only screwed  three times.  am going to tell the dealship  so they can make a note or standing ro onit so i may ge twarrantty if it pukes again too.

The Head Unit is the actual stereo/CD player itself.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: happyman on August 16, 2011, 11:49:14 AM
The Head Unit is the actual stereo/CD player itself.

i kinda thought that is what ya ment . i replaced the dang radio  abouit a year ago.    that is more junk to deal with. again.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Duff on August 17, 2011, 10:11:03 PM
My right side speakers starting cutting out with 6,000 miles and the AMP didn't go until 8,600. Well that is when the speakers starting cutting out so I TURNED IT UP until the AMP blew. I wish I would've know I would be without music for a month :(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: happyman on August 17, 2011, 11:31:16 PM
My right side speakers starting cutting out with 6,000 miles and the AMP didn't go until 8,600. Well that is when the speakers starting cutting out so I TURNED IT UP until the AMP blew. I wish I would've know I would be without music for a month :(
so was the radio ok? or did  it lose  channel.  maybe i should turn mine up and se of the amp will puke. only issue is the boom audio only has a 90 day warranty.  since my bike did not come with boom audio.  the price of the system says they are way too proud of it but not enough to  have a decent warranty, that is  at least a year. 90 days warranty tells me they know this stuff is junk from the git go.     
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nbomar on August 17, 2011, 11:38:07 PM
Might have figured out my cutting in and out on my iPod and aux setup. As seen in the picture below 4 or 5 wires are broken away from the connector. Does this cable interface at all with the aux mode on the radio? This is the connector at the right side saddle bag for iPod unit. (http://tapatalk.com/mu/aefd52e2-8919-9f19.jpg)


---
- Sent from my iPhone using Tapatalk
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: GRadford on August 19, 2011, 07:27:00 AM

Mine quit at 7000 miles, very frustrating :worthless:!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 19, 2011, 10:46:57 PM
So I picked up my ride today and i was told that they believe the the head unit/radio is no good. :nixweiss:

They had another bike beside my and they by passed the head unit and ran the rest of my system. It did not fail. I will have to wait about a week and i will be taking her in for the replacement.

Hopfully this is the problem and this will be the last of this but something is telling me................not. :-\

Got the call and the new head unit has arrived. I will be taking my ride in next week for the re and re.....fingers crossed...hopfully this will be it but again something in my gut says.....NOT.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on August 20, 2011, 08:23:27 PM
Same story here.  I am 5th in line.  They told me it will be at least 6 weeks :o :o :o.  It could be snowing here by that time..   So much for a stereo system.. I wish I had my glove boxes on the lower fairings back   at least they were trouble free
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Duff on August 22, 2011, 08:15:41 AM
so was the radio ok? or did  it lose  channel.  maybe i should turn mine up and se of the amp will puke. only issue is the boom audio only has a 90 day warranty.  since my bike did not come with boom audio.  the price of the system says they are way too proud of it but not enough to  have a decent warranty, that is  at least a year. 90 days warranty tells me they know this stuff is junk from the git go.     

My dealer says the radio is ok. But I don't get the new amp for another week. So i post when I get the replacement install. However, I'm doing my research right now on putting in a sony head unit with Biketronic's amp's and speakers since they have a lifetime warranty. I listened to one at a bike night on Friday and it puts the CVO system to same.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on August 24, 2011, 01:18:58 AM
My dealer replaced one Amp already on another FLHSSE2 a month ago, confirmed new part number for replacement amp;  the new updated amp will be here Thursday this week.  They are not on back order and are shipped from back east.  I will keep you all posted, but apparently it was just the amp.   On my O9 ultra classic i traded in, i had the HK headunit with Nav, the harley amp that mounts under the tour pack, JMs up front, and hogtunes in the rear.  Never a problem with any of it for 38,000 miles, so -- as they say, --- we shall see

 
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on August 24, 2011, 01:27:24 AM
A SPECIAL REQUEST:

1) Can someone post the wiring diagram for the stereo, amp and speakers on the FLHXSE2 --

2) Can I stack a second amp to power the lower fairing speakers only, and would a 2 ohm amp be compatable with the 1 ohm stock amp?  The way I see it, the 100 watt x 2 channel stock amp is powering a total of 8 speakers.  So its more akin to a 12.5 watts a channel, or 25 a channel, depending on if you don't include the tweeters.  If yes, what amp could i use? 

Thanks for any input.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Wayne G on August 24, 2011, 04:27:57 PM
Lone Wolf  PM me with your email  I scanned it from the service manual but its to large to post
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on August 25, 2011, 01:06:32 AM
Just PMed you, let me know if you got it --- thanks a million  :orange: :cucumber:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: DavidG on August 27, 2011, 09:53:28 PM
Well my amp finally failed. I brought it in and they are also replacing the speaker grills since they are fading/scaling. Unfortunately all the parts are on backorder and they have no ETA when they will arrive.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on August 28, 2011, 07:55:41 AM
Well my amp finally failed. I brought it in and they are also replacing the speaker grills since they are fading/scaling. Unfortunately all the parts are on backorder and they have no ETA when they will arrive.

Welcome to the club.  Waiting 2 weeks for me and am still 4 th in line
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 28, 2011, 11:10:11 AM
So far after 9 visits for the same problem this is what has been done.

1) All connections, plugs, pins and ground have been inspected and checked-ok.
2) Ipod sent to an Apple store and inspected and tested-ok.
3) Wiring harness from Ipod to where it connects by the right side of the rear fender replaced. Original was ok.
4) Amp. replaced.
5) All speakers and tweeters inspected and tested-ok.

Next week the head unit/radio will be replaced.

I will update when the new unit goes in.


Dropped off the bike on Thursday and picked it up yesterday. The new headunit was installed as you can see that it has the "new" look to it. Got my paper work as i am holding on to everything for a paper trail and made my way to my bike as i can tell the boys wanted to close up and go home. I turned on the radio and there was sound. While i put my helmet on and let the bike warm up i let the music play. Got on and turned up the volume about 3/4. Started riding out of the parking lot. Made a right turn onto the road and went less than 100 feet to the first light and...... >:(......yes you all guessed it.....it started cutting in and out. I just kept on going. Unbelievable the amount of time i have spent on this problem. I had to be somewhere so i plan to call Monday morning. I did about 200 km and it would cut in and out when i turned it up. It was ok from about half volume and down. These where the symptoms i had the first time around. Bottom line it will get worst till it quits. H.D. obviously did not think this system out very well or the parts are just plan old cheap.......UNBELEAVABLE. Just wondering how long it will be before we start hearing about radio problems with the 2012's.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 28, 2011, 11:11:37 AM
Got the call and the new head unit has arrived. I will be taking my ride in next week for the re and re.....fingers crossed...hopfully this will be it but again something in my gut says.....NOT.

I guessed right. :(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on August 28, 2011, 04:19:28 PM
Welcome to the club.  Waiting 2 weeks for me and am still 4 th in line

I am getting the radio head hopefully only 3 weeks more to wait
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on August 28, 2011, 04:30:17 PM
So far after 9 visits for the same problem this is what has been done.

1) All connections, plugs, pins and ground have been inspected and checked-ok.
2) Ipod sent to an Apple store and inspected and tested-ok.
3) Wiring harness from Ipod to where it connects by the right side of the rear fender replaced. Original was ok.
4) Amp. replaced.
5) All speakers and tweeters inspected and tested-ok.

Next week the head unit/radio will be replaced.

I will update when the new unit goes in.


Forgot to add to the list that after the new head unit was replace they reset my computer to set everything up. By doing this they also reset my ECM. So now i have to re-flash it to accommodate the Fullsac exhaust system.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: JT OZY on August 28, 2011, 11:59:52 PM
I've been reading this thread for a while now and sympathizing with all you guys with failing stereo's and was just hoping that my stereo was the one in one hundred that wasn't to go on the blink,ahhh but that theory was to prove me wrong and as I was out enjoying a ride yesterday and listing to a bit of AC/DC
at about half volume I notice more noise coming from the left speaker than usual  followed closely by all noise cutting in and out then silence (no more AC/DC).
I guess at this point you can welcome me to the club of the failing AMPLIFIER PROBLEM.

I'll keep you posted with what the dealer has to say.  Hope it not going to take months to fix.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Aussie on August 29, 2011, 12:27:07 AM
I've been reading this thread for a while now and sympathizing with all you guys with failing stereo's and was just hoping that my stereo was the one in one hundred that wasn't to go on the blink,ahhh but that theory was to prove me wrong and as I was out enjoying a ride yesterday and listing to a bit of AC/DC
at about half volume I notice more noise coming from the left speaker than usual  followed closely by all noise cutting in and out then silence (no more AC/DC).
I guess at this point you can welcome me to the club of the failing AMPLIFIER PROBLEM.

I'll keep you posted with what the dealer has to say.  Hope it not going to take months to fix.
I have been following this thread as well and sure hope they have come up with a fix for future releases.

Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on August 29, 2011, 07:36:19 AM
I have been following this thread as well and sure hope they have come up with a fix for future releases.



Sorry.  Welcome to the club.  Sounds like you will need a new radio
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Fast FLHX on August 29, 2011, 08:52:20 AM
Are you all sure this is not an ipod connectivity issue.  I noticed that my music will occasionally cut out when using an ipod.  I thought it was the amp issue but then I switched it to radio and it worked fine.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Duff on August 29, 2011, 09:05:16 AM
My dealer says the radio is OK. But I don't get the new amp for another week. So i post when I get the replacement install. However, I'm doing my research right now on putting in a Sony head unit with Biketronic's amp's and speakers since they have a lifetime warranty. I listened to one at a bike night on Friday and it puts the CVO system to same.

UPDATE!!!
My dealership replaced my AMP on Saturday and it sounded great. It might just be paranoia but I think my left speakers started going in and out again with my volume at 3/4. But it might have just been the wind at 80MPH. Doesn't matter I'm about to upgrade my system anyways...
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: JT OZY on August 29, 2011, 08:58:40 PM
Are you all sure this is not an ipod connectivity issue.  I noticed that my music will occasionally cut out when using an ipod.  I thought it was the amp issue but then I switched it to radio and it worked fine.
I wish it was that simple,not any of the functions work on my Audio system.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Aussie on August 29, 2011, 09:07:13 PM
I wish it was that simple,not any of the functions work on my Audio system.
Have you been in to see Phil about the issue or are you dealing with HH?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 01, 2011, 03:16:15 PM
Dropped off the bike on Thursday and picked it up yesterday. The new headunit was installed as you can see that it has the "new" look to it. Got my paper work as i am holding on to everything for a paper trail and made my way to my bike as i can tell the boys wanted to close up and go home. I turned on the radio and there was sound. While i put my helmet on and let the bike warm up i let the music play. Got on and turned up the volume about 3/4. Started riding out of the parking lot. Made a right turn onto the road and went less than 100 feet to the first light and...... >:(......yes you all guessed it.....it started cutting in and out. I just kept on going. Unbelievable the amount of time i have spent on this problem. I had to be somewhere so i plan to call Monday morning. I did about 200 km and it would cut in and out when i turned it up. It was ok from about half volume and down. These where the symptoms i had the first time around. Bottom line it will get worst till it quits. H.D. obviously did not think this system out very well or the parts are just plan old cheap.......UNBELEAVABLE. Just wondering how long it will be before we start hearing about radio problems with the 2012's.

Was at the dealership yesterday and soon as they seen me you could tell they where not surprised to see me. Before i could say anything they told me that they had the ipod harness on order........this is the last thing that has not been replaced and they are hoping this is it.......I think it is the amp.....again.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: JT OZY on September 01, 2011, 06:34:44 PM
Have you been in to see Phil about the issue or are you dealing with HH?
Dealing with H&H at this point, still havn't got an answer yet however they ashore me that they are doing as much as possible from this end.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: murphy on September 01, 2011, 07:00:08 PM
I gotta say... I'm really enjoying reading this thread!

Misery loves company and it's great to see I've got lots of company with me!!! :huepfenjump3:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Aussie on September 01, 2011, 08:13:37 PM
Dealing with H&H at this point, still havn't got an answer yet however they ashore me that they are doing as much as possible from this end.

Sure hope they fix the problem for the 2012's
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: happyman on September 01, 2011, 09:44:53 PM
Sure hope they fix the problem for the 2012's

they fix one and cheapen  other  parts and  the customer gets to sort it all out for them.. lots of frustration to be had with Harley anymore
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on September 02, 2011, 02:04:57 AM
Report back on amp replacement:  Got my bike back today with the new amp, sounded great as it did when I first bought it -- road it about 1.3 miles, and the left totally cut-out for a second, and came back on only partially.  The lower left speaker works and right side works completely fine.  Question:  If the speakers are run in series, why would my upper left fairing two-way and tweeter speaker not be working, while my lower left fairing speaker works if it was just the amp?  Down just in time for the weekend.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on September 02, 2011, 07:31:22 AM
Report back on amp replacement:  Got my bike back today with the new amp, sounded great as it did when I first bought it -- road it about 1.3 miles, and the left totally cut-out for a second, and came back on only partially.  The lower left speaker works and right side works completely fine.  Question:  If the speakers are run in series, why would my upper left fairing two-way and tweeter speaker not be working, while my lower left fairing speaker works if it was just the amp?  Down just in time for the weekend.

I can not explain that but it is exactly what happened to me right before everything stopped working and the dealer ordered me a new radio head.    That was 5 weeks ago and I am still 4 th in line
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on September 02, 2011, 12:06:25 PM
I can not explain that but it is exactly what happened to me right before everything stopped working and the dealer ordered me a new radio head.    That was 5 weeks ago and I am still 4 th in line

I had an HK in my 09 Ultra, and I never had a problem with it -- and i logged 38,000 miles on it.  So, i am tending to think its a combination of the speakers and amp as they are both "Boom" and in its just a big BOOM!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: samule on September 02, 2011, 09:59:20 PM
Had the new amp installed. It didnt even pass the road test by the tech. They called cust serv and they said bring it back and leave it so they can check each component under load and figure it out. We will see. All works well at times but it starts cutting out at higher volumes. Could ride all day at half or a little more and not cut out.
seems the amps cant push enough.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Welshman on September 03, 2011, 10:59:17 AM
Well got the new ampa and ..............This amp is cutting out like the other . At first it was just a few times thought it might be heat but no such luck . After rides last 3 weeks this is what I found below : -

Thing is it never cuts out on the RIGHT side it only happens on Left . Could it be the head unit ? 
1.   Only left side again cuts out , on radio , CD and I pod
2.   Seems to happen when volume goes over 2/3rds
3.   The amp also seems a lot quieter than the last
4.   I had a stock rental Ultra classic , and that was much louder than my bike !!! and never cut out at max volume , and its only 40W !!
5.   When I turn down volume left side speakers come back on
6.   On AVC 2,3 setting it immediately cuts out at ½ volume
7.   Also when I hit a bump it cuts out sometimes !!! again only on LHS
8.   When I unplug the sat nav it makes no difference , it still cuts out on left
9.   The cutting out with this amp is shorter spells than previous one

33K for this POS , it completely spoils the ride , wish I had kept my road king cvo at times .
I am ging to make an "executive complaint "to HD on , my dealer in Tampa is superb best ever but they are at a loss too its not fair on them .

THHIS IS GONNA BE MY LAST CVO IF THIS MATTER IS NOT RESOLVED .

Love everything else about the bike ,
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Wayne G on September 03, 2011, 11:58:08 AM
LoneWolf
You must have a left side wiring problem.  The wiring diagram in the 11 service manual shows the amp outputs are in parallel, all the left side components should stop working if it is a left side amp output problem.  I attached a scan of the wiring, 34 is right, 35 left. 34R & 35R are rear speaker outputs and not used on the 11s.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on September 03, 2011, 01:32:12 PM
LoneWolf
You must have a left side wiring problem.  The wiring diagram in the 11 service manual shows the amp outputs are in parallel, all the left side components should stop working if it is a left side amp output problem.  I attached a scan of the wiring, 34 is right, 35 left. 34R & 35R are rear speaker outputs and not used on the 11s.

Thanks Wayne, and that is what I was thinking too -- but when they replaced the amp, it worked fine for about a mile, then the left went you completely --- it happened a total of 3 times over about 100 miles.  Took it back and they said I had a blown tweeter, which did not answer the question of why the left cuts out.  I will let them do their thing this second time, and wait for the Amp to go out completely.

I guess what I am saying is that your right if I am getting only partial sound out of the left == and I will raise this issue when i take it in about the left tweeter.  Thanks for taking the time to address  the wiring issue.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 03, 2011, 03:42:59 PM
Thanks Wayne, and that is what I was thinking too -- but when they replaced the amp, it worked fine for about a mile, then the left went you completely --- it happened a total of 3 times over about 100 miles.  Took it back and they said I had a blown tweeter, which did not answer the question of why the left cuts out.  I will let them do their thing this second time, and wait for the Amp to go out completely.

I guess what I am saying is that your right if I am getting only partial sound out of the left == and I will raise this issue when i take it in about the left tweeter.  Thanks for taking the time to address  the wiring issue.

The same thing is happening to me....if you read this thread you will see what i have been going through. My thoughts......cheap parts.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: happyman on September 03, 2011, 05:13:14 PM
The same thing is happening to me....if you read this thread you will see what i have been going through. My thoughts......cheap parts.
[/quote

cheap in quality! cost wise is a rip.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nbomar on September 07, 2011, 05:52:03 PM
Well got the new ampa and ..............This amp is cutting out like the other . At first it was just a few times thought it might be heat but no such luck . After rides last 3 weeks this is what I found below : -

Thing is it never cuts out on the RIGHT side it only happens on Left . Could it be the head unit ? 
1.   Only left side again cuts out , on radio , CD and I pod
2.   Seems to happen when volume goes over 2/3rds
3.   The amp also seems a lot quieter than the last
4.   I had a stock rental Ultra classic , and that was much louder than my bike !!! and never cut out at max volume , and its only 40W !!
5.   When I turn down volume left side speakers come back on
6.   On AVC 2,3 setting it immediately cuts out at ½ volume
7.   Also when I hit a bump it cuts out sometimes !!! again only on LHS
8.   When I unplug the sat nav it makes no difference , it still cuts out on left
9.   The cutting out with this amp is shorter spells than previous one

33K for this POS , it completely spoils the ride , wish I had kept my road king cvo at times .
I am ging to make an "executive complaint "to HD on , my dealer in Tampa is superb best ever but they are at a loss too its not fair on them .

THHIS IS GONNA BE MY LAST CVO IF THIS MATTER IS NOT RESOLVED .

Love everything else about the bike ,

Mine is only the right side cutting out and it does it on cd, aux, or iPod, but not the radio...


Sent from my iPhone using Tapatalk
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 10, 2011, 09:59:08 AM
Was at the dealership yesterday and soon as they seen me you could tell they where not surprised to see me. Before i could say anything they told me that they had the ipod harness on order........this is the last thing that has not been replaced and they are hoping this is it.......I think it is the amp.....again.

No harness yet and the cutting in and out is getting worse.......I say amp....again. >:(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on September 10, 2011, 10:48:52 AM
Still waiting for my replacement radio head etc....goin on 5 weeks now ....still #2 in line

There are now 6 others behind me....I will probably get it fixed the day the snow starts flying >:( :(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Aussie on September 10, 2011, 07:15:46 PM
Anyone had amp problems on a 2012 SG yet  :nervous:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on September 10, 2011, 09:00:11 PM
Its the same unit as the 2011 -- only two of them now.  Same part number.  I know as I just had my amp replaced with the same part number as the 2012
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nbomar on September 10, 2011, 10:15:05 PM
I had the dealer replace the iPod cable as well as the amp, headunit, and speakers and the service manager said the problem never went away. He said he is at a loss as to what it could be and is going to call the moco on Monday to see if they have ever heard of this and what they recommend to fix it. The parts manager did try to talk me into buying a completely new hogwired setup...

We will see what they say on Monday.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 11, 2011, 08:47:30 AM
I had the dealer replace the iPod cable as well as the amp, headunit, and speakers and the service manager said the problem never went away. He said he is at a loss as to what it could be and is going to call the moco on Monday to see if they have ever heard of this and what they recommend to fix it. The parts manager did try to talk me into buying a completely new hogwired setup...

We will see what they say on Monday.

The only thing they have not done for you which they have done for me is take your ipod to Apple to have it tested.

Keep us posted nbornar.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: barefoot3zk5 on September 11, 2011, 10:15:02 AM
Well .. much to my disliking , My amp is on the blink YET AGAIN.. :nixweiss: I already had the mindset that a J and M amp was in the near future.. as well as either their spkrs or Focals.. I cant believe the MOCO cant remedy this ongoing issue.. geeeez.. why is it after market vendors can get it right but MOCO cant .. as the old sayin goes.. Im glad they dont make helicopters.. who would fly em ??? Howard in Ms
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 12, 2011, 09:52:38 PM
No harness yet and the cutting in and out is getting worse.......I say amp....again. >:(

Harness has arrived and will be going to get it installed on Thursday. They will re and re it while i wait. I do not think this will solve the problem but i guess i have to go through the motions.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Rhodsman on September 13, 2011, 05:34:24 PM
It seems that no one can get adequate resolution to the AMP issues and the persistent poor sound / cutting out. Harley does not have any answers and several members have gone through 2-3 amps and wasted weeks of riding time trying to resolve these issues.

I have opted to go with an ARC 125.4 Amp and Focal speakers to remedy this issue and improve sound performance.

When we spend this much cash on an elite motorcycle, we should not have to go buy expensive aftermarket audio parts. Boo Harley... But, I am excited for the new sound system.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: samule on September 13, 2011, 06:10:00 PM
I am wondering if I should do the same. How long do you get jacked around, with no solution in sight?how does the arc amp and focal speakers sound? How difficult is the install?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: billkup on September 13, 2011, 07:01:52 PM
Had the same problem with my 2011 at about 3000 miles.  No warning no nothing, the radio just quit working for no apparent reason.  It took about a month and a half to get the amp.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 13, 2011, 08:55:29 PM
It seems that no one can get adequate resolution to the AMP issues and the persistent poor sound / cutting out. Harley does not have any answers and several members have gone through 2-3 amps and wasted weeks of riding time trying to resolve these issues.

I have opted to go with an ARC 125.4 Amp and Focal speakers to remedy this issue and improve sound performance.

When we spend this much cash on an elite motorcycle, we should not have to go buy expensive aftermarket audio parts. Boo Harley... But, I am excited for the new sound system.

Very nice. You can also get a harness made for HD and you do not have to cut and splice any wires which will not void the warranty. This might be the way to go. The only thing that bugs me about this is the HD will be getting off the hook easy.

Rhodsman, have you installed this amp yet?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: JT OZY on September 13, 2011, 10:38:38 PM
It,s been over two weeks since I have reported my Amp problems and still no reply from HD, my dealership is working hard for me for an answer without much joy YET.I purchased this bike and agreed to pay more dollars than the norm in the understanding that I was getting a far more superior motorcycle than the average SG,yes it does look great and yes it does handle better but should we be forced to go looking for an alternative to something that we believed should already be above the norm? I think not.
YOUR THOUGHTS? :soapbox:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: 2 Disturbed on September 13, 2011, 11:00:40 PM
I'm very unhappy!  I'm on my second amp, and the new one with the new part number doesn't work right!  The first one went out at 300 miles.  The second one went out as soon as it was replaced just prior to my Sturgis trip.  I went 4600 miles with a crappy stereo!!  HD needs to suck it up, and provide for a premium amp!!  I intend to make a big stink for whatever that is worth.  I do not intend to buy aftermarket, and let HD off the hook!  They need to stand behind their product and provide a quality amp/stereo.

After that said, this bike is freaking awesome!!!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on September 14, 2011, 02:11:33 AM
I'm very unhappy!  I'm on my second amp, and the new one with the new part number doesn't work right!  The first one went out at 300 miles.  The second one went out as soon as it was replaced just prior to my Sturgis trip.  I went 4600 miles with a crappy stereo!!  HD needs to suck it up, and provide for a premium amp!!  I intend to make a big stink for whatever that is worth.  I do not intend to buy aftermarket, and let HD off the hook!  They need to stand behind their product and provide a quality amp/stereo.

After that said, this bike is freaking awesome!!!

I agree in toto -- 
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: JT OZY on September 14, 2011, 03:50:51 AM
I agree in toto -- 
Absolutely x2 these bikes are awesome to ride just shame about the Audio.As I said before,I dont mind paying the $$$ as long as I get what Im payin for.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: LincolnUSA on September 14, 2011, 09:05:08 AM
I have about 4300 miles on my bike with no audio problems.  Hope the good luck continues.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on September 14, 2011, 11:03:24 AM
I have about 4300 miles on my bike with no audio problems.  Hope the good luck continues.

Not to jinx you, but mine started acting up at around 10,000, on my way to Sturgis.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Rhodsman on September 14, 2011, 12:50:38 PM
Hey Mano and others

No, I have not installed the ARC Amp and Focal Speakers. They are being shipped now. Here is a link to the stereo kits available through Eastside Harley:
http://www.harleystereo.com/eshopitems_cat_7412-86065.EHD_Signature_Series_Stereos.htm

I will create a post to share once the install is done.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: glank on September 14, 2011, 03:31:51 PM
They have been going out on a bunch of SE2's. I just put in the 500W J&M with the 7.25"'s in the upper and lower fairing. I am so happy with this setup. WOW!!!!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on September 14, 2011, 04:57:02 PM
It seems that no one can get adequate resolution to the AMP issues and the persistent poor sound / cutting out. Harley does not have any answers and several members have gone through 2-3 amps and wasted weeks of riding time trying to resolve these issues.

I have opted to go with an ARC 125.4 Amp and Focal speakers to remedy this issue and improve sound performance.

When we spend this much cash on an elite motorcycle, we should not have to go buy expensive aftermarket audio parts. Boo Harley... But, I am excited for the new sound system.

Are you installing the AMP in the fairing?  I am going to attempt the same thing, but my install guy said there may be a heat issue.  He is calling the ARC rep -- the 125.2 is designed to mitigate heat better, and was designed for the fairing (based on what I have been told and read).

Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: TheLoneWolfPack on September 14, 2011, 05:03:56 PM
DO NOT LET HD OFF!  Go through the motions, get three work orders for the audio system repairs, and after the third failure, replace your sound system with aftermarket.  Then sue HD in small claims court -- your damages are the cost of your knew sound system.  I don't know about other states, but in Cal, small claims court works fast and very user friendly. In most large counties it can be filed online and served by the Sheriff.

On another note, my blown tweeter is on back order (again) -- it seems this is a major issue too.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on September 14, 2011, 06:41:36 PM
Well after a 5 week wait the radio came in and guess what...It was not the radio ...NO SURPRISE...... Now I am 4th in line for a new AMP even after I showed them all these posts they still kept sayin" the error codes shows it to be the radio"

I give up Guess the radio and stero system tha was such a selling point SUCKS

Back to my Ipod with earplugs

Sure would have liked to listen to the Packer Game on my way home from Tomahawk >:( :(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nbomar on September 14, 2011, 09:02:14 PM
Haven't heard a word from my dealer. They were supposed to call Harley on Monday and let me know what the moco says...
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 14, 2011, 09:18:30 PM
Hey Mano and others

No, I have not installed the ARC Amp and Focal Speakers. They are being shipped now. Here is a link to the stereo kits available through Eastside Harley:
http://www.harleystereo.com/eshopitems_cat_7412-86065.EHD_Signature_Series_Stereos.htm

I will create a post to share once the install is done.


Will be looking forward to see and hear how this install goes Rhodsman. I have found a dealer that sells this stuff here but for now i will play the game with HD. I just don;t like the idea of letting them off the hook that easy. When the original system was working it did sound good.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 20, 2011, 06:14:36 PM
Harness has arrived and will be going to get it installed on Thursday. They will re and re it while i wait. I do not think this will solve the problem but i guess i have to go through the motions.

Had to reschedule. They ordered the whole harness and the tank has to be removed. They need the bike for the day meaning i have to take it in the night before to pick it up the next day...ish.

And yes....I do not think this will solve the problem. I am now totally convinced that it is the amp. With the cooler temperatures it is not cutting in and out as much as it was 2 weeks ago.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: JT OZY on September 20, 2011, 07:29:55 PM
Taking my bike in tomorrow to the local dealer, he reckons HD Australia have exchange amps and have been expecting this issue to start as the SESG2,s get a few K,s (Miles) up on them.Mine has about 9,000 and as we head into our best riding weather it will get a heap more over the next 8 months.
Hope this fixes the prob. Ill keep you posted.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on September 20, 2011, 09:52:01 PM
Still waiting on an AMP.  First it was a 6 week wait on the radio.  Now its the AMP. It will be another 3 weeks.  So far the big selling point(the stereo) has not worked for 25% of the time that I have owned the bike and COUNTING
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: JohnnyRock on September 21, 2011, 02:30:41 PM
Add mine to the list of SESG2s that have amps that have quit working. FWIW, I emailed my dealer guy with this thread, told him I am having the same symptoms, but want to deal with it over the winter. He told me he has replaced one other, but it was due to a bad wire...

What about a class-action lawsuit? I'm agreement that for the hype and money, the MOCO shouldn't be let off the hook so easily by going to an aftermarket amp. But I also don't want to go through the hassle of replacement after replacement.

If I did go to an aftermarket, what are the specs I need to be aware of?

I'll make a decision closer to next spring.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: andreaswolter on September 21, 2011, 02:44:41 PM
I have immediately sold whole 2011 CVO Street Glide and have bought to myself the new 2010th CVO Street Glide. There everything functions perfectly!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nbomar on September 22, 2011, 03:05:29 PM
Dealer decided yesterday after having my bike in there for the past few days for other issues it is going to put a new amp in my bike. We will see if it changes anything. Kind of confused how they say they already replaced that and it did the same thing and now they want to replace it again.... Peculiar...
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Kirk on September 22, 2011, 03:46:52 PM
New to the site today and the proud owner of a 2011 Autumn Haze and just love the look and the ride.......with 1235 miles on the clock...the amp blew.  I have been waiting for over a month on the new amp.  This is crazy that I spend this type of money and am researching a new sound system. I am looking forward to being a member of this site and learning more about the CVO Harley family.   
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 22, 2011, 07:26:40 PM
New to the site today and the proud owner of a 2011 Autumn Haze and just love the look and the ride.......with 1235 miles on the clock...the amp blew.  I have been waiting for over a month on the new amp.  This is crazy that I spend this type of money and am researching a new sound system. I am looking forward to being a member of this site and learning more about the CVO Harley family.   

Hey Kirk.

Sorry to hear about your amp too. There is a lot of information about this topic on this thread.

Check out the new member section too and say hello to everyone. :2vrolijk_21:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 22, 2011, 07:31:54 PM
Had to reschedule. They ordered the whole harness and the tank has to be removed. They need the bike for the day meaning i have to take it in the night before to pick it up the next day...ish.

And yes....I do not think this will solve the problem. I am now totally convinced that it is the amp. With the cooler temperatures it is not cutting in and out as much as it was 2 weeks ago.

Dropped off my ride today. On the way to the dealership it must have cut in and out about 50 times in 15min.

I hope this is it but I still say AMP.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on September 24, 2011, 09:11:21 PM
Dropped off my ride today. On the way to the dealership it must have cut in and out about 50 times in 15min.

I hope this is it but I still say AMP.

Well I picked up my ride today and to no surprise the problem was not solved. They spent about 6 hours on the bike and the found some crushed wires between the housing and batwing and an open wire to the radio. :o. They made some repairs but now i am worried. Did the bike leave York with a messed up harness or has this happened with all the times the bike has been going in for repairs or service. I have never removed the tank but i have removed the faring. I will have to talk to the service guys on Monday but from what i was told at this point they would like to have the bike back during the winter when things are slow and they have more time to go over the wiring.

I still say AMP. :nixweiss:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on September 24, 2011, 09:38:59 PM
Still waiting on my AMP  5 weeks...It will be snowing before I get it...this sucks
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: JT OZY on September 26, 2011, 12:21:19 AM
A quick inspection of my broken audio unit from my Local HD shop owner concluded the following statement from him, THE AMPS F$$$KED, I replied with YES I SUSPECTED THAT, WHAT NOW ? He says Harley Australia are sending a new one down and should only be a week or so. Thats great, I'll see you in a week. I'll keep you posted on the progress.Fingers crossed.   
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on September 26, 2011, 07:10:50 AM
Still waiting on my AMP  5 weeks...It will be snowing before I get it...this sucks

Mine just got a new back order date of 10/15. So that will make it a 8 week wait.  Is this common??
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Kirk on September 26, 2011, 11:08:33 AM
My new replacement amp was installed last week.....I had to wait 4 wks for the amp to be delivered to the dealer.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Ranger on September 26, 2011, 02:54:51 PM
Have had the speakers replaced...a new radio....the amp replaced....and the speakers went out again....with all the issues this particular bike (2011 SESG) has had with radios and amp's....you'd think there might be some compensation due to us for this...

Love the bike...but the radio and amp issues need to be resolved
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on September 26, 2011, 03:30:42 PM
I agree for the time I have owned my 2011 ... I have had use of the radio about 15% of the time.... >:(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nbomar on September 29, 2011, 09:21:49 AM
I rode from Okc to fayetville ar last night through the night and noticed and the trip went on and it got very cool outside the stereo kicked back on and worked as it should. LOUD! Could this all be a heat problem in the fairing?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: willyB on September 29, 2011, 09:46:23 AM
Maybe I've become one of the lucky ones. When the stereo went out originally back in Late July/Early August I called HD Customer Service and had the new amp delivered in about 2-3 weeks to my dealer. Once it was installed it has worked without issues. Except for one time.

About 45 minutes after leaving the dealer and stopping for gas when I started the bike back up "no sound". I turned the ignition switch on and off a couple of times but nothing. Then I just sort of half turned the switch and with a reasonably loud pop (like amp turning on) I have had no problems since.

I just got back from a 4000 mile ride and listened to the stereo about 40% of the time. After reading some of the posts I have made sure that the IPOD connection at the IPOD and just outside the bag are tight.

I don't know, I just keep my fingers crossed.

I do highly recommend calling the HD Customer Service number and making a little bit of a stink. I don't think they'll bring you to the top of the list without complaining loudly. The last time I called about the amp I made sure to mention that "if I crashed my new HD because of having to mess with the stereo while riding to get it to work that HD would be fully liable for the death or injury since they are very aware of the issues surrounding the stereo system". I made sure to confirm on multiple occassions during this calling that the HD Customer Service person clearly understood and repeated back that the phone call was being recorded. Seriously, the HD Customer Service person somehow found an amp while I was on the phone and was having it shipped ASAP.

I think any company that knowingly has a defective issue reacts quickly when the customer mentions directly liablility for injury or death.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Wayne G on September 29, 2011, 08:24:10 PM
smooth  willyB  real smooth
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: DavidG on September 29, 2011, 09:54:57 PM
My amp started getting cranky on the way back from Sturgis. I also have the speaker grill problem (flaking) so they ordered new speakers and an amp. The amp came in a week later but the speakers are still on backorder (until at least 10/5). It sucks not having a radio; I've gotten used to it and really enjoy the tunes.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: nbomar on September 30, 2011, 09:09:06 AM
Couldn't deal with the radio problems anymore. After riding 4 hours on the highway hearing my buddies 2011 cvo sg blaring from behind me on my way to Arkansas. At the Harley dealer there was several vendors doing radio and amp installs on the spot. Talked to a guy about a arc 4 channel amp and some focal speakers and he said he could do them on the spot.  Several hours later my radio is better than it has ever been by far! I'm not going to let harley's inability to recognize and fix a problem ruin my riding experience. Ran into a forum member (Howard?) with another krypto getting a new stereo installed as well. Hope his turned out as good as mine.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Rhodsman on September 30, 2011, 01:26:02 PM
Nbomar - LIKE. I am installing the same kit now. Can't wait to hear the sound.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: JT OZY on October 04, 2011, 02:49:31 AM
New amp arrived at the local dealers today and I'll take the bike in tomorrow so that they can fit it. Only took a week from the time he ordered it,hope it fixes the problem. I'll keep you updated on the progress.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Ranger on October 04, 2011, 09:50:34 AM
They just ordered my 3rd Amp....dealer says this is a NEW model amp....hope it fixes the issue once and for all.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on October 04, 2011, 11:36:15 AM
They just ordered my 3rd Amp....dealer says this is a NEW model amp....hope it fixes the issue once and for all.

Hope you are correct.

Good luck
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: fattieboy on October 05, 2011, 11:59:43 PM
Does anyone know if the new amp is different? I realize the pn was superceded just wondering if it is the same 100 watt. Hadheard earlier that maybe it would be the 2012 unit  :nixweiss:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on October 08, 2011, 10:05:38 AM
They just ordered my 3rd Amp....dealer says this is a NEW model amp....hope it fixes the issue once and for all.

Hey Ranger....do you have a part number for this NEW amp.

H.D. came out with a new amp not too long ago and just wondering if it is the same one.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on October 08, 2011, 10:14:28 AM
Well I picked up my ride today and to no surprise the problem was not solved. They spent about 6 hours on the bike and the found some crushed wires between the housing and batwing and an open wire to the radio. :o. They made some repairs but now i am worried. Did the bike leave York with a messed up harness or has this happened with all the times the bike has been going in for repairs or service. I have never removed the tank but i have removed the faring. I will have to talk to the service guys on Monday but from what i was told at this point they would like to have the bike back during the winter when things are slow and they have more time to go over the wiring.

I still say AMP. :nixweiss:

With all the nice weather i decided i wanted to get as much riding in as i can. The dealership will be taking my ride when things slow down and spend more time on it. They are convinced that it is a wiring problem and they want to go over all wiring including the harness. I agreed but this will be there last kick at the can. If they do not make it right i will move on and install the J & M ROKKER series 500w kit. I have already found a shop that sells it here in Toronto. I will be going to talk to someone today about the install.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: fattieboy on October 10, 2011, 10:36:14 PM
Hey Ranger....do you have a part number for this NEW amp.

H.D. came out with a new amp not too long ago and just wondering if it is the same one.


76000141 is the part number on my service ticket


Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: JT OZY on October 11, 2011, 01:30:02 AM
New amp in and working like a treat, my dealer was very surprised to have the new amp sent to him so quickly after he diagnosed the problem.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on October 11, 2011, 07:28:14 AM
New amp in and working like a treat, my dealer was very surprised to have the new amp sent to him so quickly after he diagnosed the problem.

You are lucky ..Took 6 weeks to get mine..It worked great for 3 days and now is cutting in and out again  :nervous:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Harleypingman on October 11, 2011, 07:04:30 PM
Hey Ranger....do you have a part number for this NEW amp.

H.D. came out with a new amp not too long ago and just wondering if it is the same one.


76000141 is the part number on my service ticket




FWIW, that's the same part no. for the amps used on the 2012 CVO SG's.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Black Diamond on October 12, 2011, 11:03:57 PM
Took mine in yesterday. The left side speakers started cutting out back in July. With the season winding down, I'll ride the SERKs while they repair (warranty)
- The sound system
- Faded speaker grilles (lowers)
- Rust stains on the swing arm
- Flaking chrome on the front Contrast Agitator wheel

JW
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: BUCKNUT GREG on October 13, 2011, 04:32:42 PM
Took mine in yesterday. The left side speakers started cutting out back in July. With the season winding down, I'll ride the SERKs while they repair (warranty)
- The sound system
- Faded speaker grilles (lowers)
- Rust stains on the swing arm
- Flaking chrome on the front Contrast Agitator wheel

JW
Jeff, I bet your glad you have that purty RK.  You might get lucky and get it done right on the amp side
of things since it looks like they might be switching to the 12 model.  Hope all goes well and for the rest of
the #hit ERRRRRRRR

BUCKNUT  :2vrolijk_21:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Black Diamond on October 13, 2011, 09:01:56 PM
Jeff, I bet your glad you have that purty RK.  You might get lucky and get it done right on the amp side
of things since it looks like they might be switching to the 12 model.  Hope all goes well and for the rest of
the #hit ERRRRRRRR

BUCKNUT  :2vrolijk_21:

I'm so impressed with the QC on my new SESG. I'm glad I didn't listen to myself and not buy a "new" HD..... NOT!
None of this stuff is a big deal, just irritated I put myself in a position to have to deal with it. Back to the SERK. LOL!

JW
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on October 14, 2011, 09:11:05 PM
doesn't sound to me like a mass problem but rather, why would the dealer stock something so new that shouldn't need replaced yet?  i'm sure HD will get ya one within a week.  mine  hasn't skipped a beat.......i love this friggin' setup!

Humm.......looks to me like a mass problem now. Who would have known that this would have turned out like this when this thread was started. :nixweiss:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Ranger on October 17, 2011, 11:35:40 AM
I don't have the part number....my dealer is still waiting on the part to come in....UGH
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Duff on October 18, 2011, 07:49:52 PM
You are lucky ..Took 6 weeks to get mine..It worked great for 3 days and now is cutting in and out again  :nervous:
After waiting 2 weeks get get into the shop and another 4 weeks for the amp to come in i'm in the same boat as you, 3 days and the Right side speakers are cutting out again. Problem solved.
Sony DSX-200 with HawgWired install kit
Alpine 6 1/2 Type R Components for the Batwing
Hertz 6 1/2 for the lowers
Now I'm just waiting on the new Biketronics amp and I'll really be Rockin'

Get the setup from an installer at a bike night. I hope mine sounds as good as his.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Spiderman on October 18, 2011, 08:26:35 PM
Somebody want to explain what wattage really means ?

I recently bought a Fender Blues Deluxe (reissue) tube amp for my guitar

It says it's a 60 watt amp and the damn thing will break windows with the volume on 3 (out of 10)

I am confused.

B B
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Ranger on October 25, 2011, 10:54:26 AM
I should get the "New" amp tomorrow...has anyone had the new version installed??  Has it solved your problem or has the "New" version failed as well??
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on October 25, 2011, 11:05:57 AM
I should get the "New" amp tomorrow...has anyone had the new version installed??  Has it solved your problem or has the "New" version failed as well??

I had the 'NEW' amp installed. Did not even make it out of the dealership parking lot and it was cutting in and out.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: barefoot3zk5 on October 25, 2011, 01:49:26 PM
curious what t he part number is on your NEW amp ... I just got a replacement yesterday from dealer ..it is numbered 76000141 revA.. I have no intention of installing this as I have gone to J and M system thruout.. If anyone is interested.. it is available and negotiable.. Thanx .. Howard in Ms
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Ranger on October 25, 2011, 02:14:40 PM
Mano

What is your dealer telling you...now that the "new" amp has failed??
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on October 26, 2011, 12:22:49 PM
curious what t he part number is on your NEW amp ... I just got a replacement yesterday from dealer ..it is numbered 76000141 revA.. I have no intention of installing this as I have gone to J and M system thruout.. If anyone is interested.. it is available and negotiable.. Thanx .. Howard in Ms

Yep......thats the new one.

If the dealer does not get it done when it goes back in this time I too will be going with the J&M.

Question, when i was looking at the 500w kit they did not have any tweeters. Did you keep the original tweeters in the faring?
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on October 26, 2011, 12:24:38 PM
Mano

What is your dealer telling you...now that the "new" amp has failed??

They want to go over the whole wiring harness. They think there might be a bad wire some place in the harness. :nixweiss:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Ranger on October 26, 2011, 04:31:04 PM
Good luck....they install mine Friday.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Fattbaggernknox on October 26, 2011, 04:34:14 PM
I cured my amp problem...Had the J&M amp & speakers replaced during biketoberfest & love the sound/quality!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: 2 Disturbed on October 26, 2011, 05:13:48 PM
I'm very unhappy!  I'm on my second amp, and the new one with the new part number doesn't work right!  The first one went out at 300 miles.  The second one went out as soon as it was replaced just prior to my Sturgis trip.  I went 4600 miles with a crappy stereo!!  HD needs to suck it up, and provide for a premium amp!!  I intend to make a big stink for whatever that is worth.  I do not intend to buy aftermarket, and let HD off the hook!  They need to stand behind their product and provide a quality amp/stereo.

After that said, this bike is freaking awesome!!!

My second NEW amp, which will be my 3rd amp on my bike was placed on back order to Oct 14 and now to Nov. 3rd!!!  Hopefully, it will have the "REV A" on the NEW part number.  And hopefully, it is an upgraded amp from the prior junk they have installed!!!  :nixweiss:

Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: bbrown on October 26, 2011, 05:51:30 PM
My second NEW amp, which will be my 3rd amp on my bike was placed on back order to Oct 14 and now to Nov. 3rd!!!  Hopefully, it will have the "REV A" on the NEW part number.  And hopefully, it is an upgraded amp from the prior junk they have installed!!!  :nixweiss:



Agreed I am on number 3 too :'(
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Spiderman on October 27, 2011, 04:45:18 PM
Somebody want to explain what wattage really means ?

I recently bought a Fender Blues Deluxe (reissue) tube amp for my guitar

It says it's a 60 watt amp and the damn thing will break windows with the volume on 3 (out of 10)

I am confused.

B B

I didn't write this very well the 1st time around. I left out the fact that the amp in my H-D stereo system is supposedly 40watts and it wouldn't crack a paper thin piece of ice on a hot day. So what gives in how wattage is listed ?

B B
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: timo482 on October 27, 2011, 09:35:42 PM
hmmm. its sort of like torque and horsepower

or steam or diesel or gas

a tube amp - especially a GOOD tube amp will make more sound than any digital anything - along with enough heat to heat the house in the winter.

ic's allow more dense circuits and smaller parts and less heat and waste. but if you want really wonderful sound - tube. some ic amps get nearly as good as tube.

watts in sound has to to with the electrical capacity. not volume of sound, or at least not exactly. the speakers on a bike are made to be durable and water proof - not loud.

i just gave up long ago and listen to the music with the headset and never even turn the stupid speakers on any more.

but id just LOVE to have a tube amp at home.... <grin>
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: 2 Disturbed on November 04, 2011, 05:34:43 PM
My second NEW amp, which will be my 3rd amp on my bike was placed on back order to Oct 14 and now to Nov. 3rd!!!  Hopefully, it will have the "REV A" on the NEW part number.  And hopefully, it is an upgraded amp from the prior junk they have installed!!!  :nixweiss:



UPDATE:  My second NEW amp with the NEW part number was placed on back order to Oct 14, to Nov. 3rd, and now to Nov. 30TH!!! 

STILL No word from the District Manager!!

UNBELIEVABLE!!! :confused5:

Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on November 05, 2011, 11:32:26 AM
UPDATE:  My second NEW amp with the NEW part number was placed on back order to Oct 14, to Nov. 3rd, and now to Nov. 30TH!!! 

STILL No word from the District Manager!!

UNBELIEVABLE!!! :confused5:



Ish.....good thing I am still riding. Thanks for the update.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: vinnieee on November 08, 2011, 02:21:21 PM
At 1,200 miles my speakers (either left or right) would stop working, then a few hundred mile later the stereo was dead. I spoke to the dealer when I was getting it ready for storage and they suggested I wait for next spring they will take a look at it. It takes me two hours just to get to the dealer, so I'm going to see if they will order the amp now so it will be ready by April 2012.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on November 09, 2011, 09:49:02 AM
I would but the dealer might not order it unless they analyze the problem so they can confirm it. Stay on top of this. I would get it done now. My dealer kept telling me that they need more time with my ride. I was not willing to loose any more seat time so after 13 visits i agreed to take it in when the riding season is over so they can spend more time riding. You don't want to fall into the same trap. Get it done now.

Still riding. :2vrolijk_21:
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Skillet on March 20, 2012, 06:54:05 AM
Listening to some tunes again after the replacement amp was installed today. It took less than a month to get it to Korea. Real happy to have music again and hoping this one will give longer service.

Well eight months of tunes and today it's the same old story. No tunes. Had the bike in a week ago for replacement of the bat wing with a paint problem and hopefully there is a connection issue. Otherwise I will be waiting on another amp. Sucks.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on March 25, 2012, 10:35:10 AM
Well eight months of tunes and today it's the same old story. No tunes. Had the bike in a week ago for replacement of the bat wing with a paint problem and hopefully there is a connection issue. Otherwise I will be waiting on another amp. Sucks.

Been there done that with the connections and wiring. The wiring should be ok. Insist that they check your tweeters. Ask them to disconnect all speakers one by one. If just one of them is bad it will make the amp cut in and out. Then they THINK it is the amp.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Skillet on March 25, 2012, 04:42:22 PM
Been there done that with the connections and wiring. The wiring should be ok. Insist that they check your tweeters. Ask them to disconnect all speakers one by one. If just one of them is bad it will make the amp cut in and out. Then they THINK it is the amp.

Thanks Mano I will give them that info. This one just went silent. Working one minute and gone.
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: CVO2FIXUP on March 25, 2012, 08:34:44 PM
Here we go.....after talking to the service adviser and then the mechanic who looked at my bike they told me that the ipod was defective. :-\. The computer download even directed the problem to the ipod. They took my ipod and placed it in another unit and they told me that the left channel was no good. Put another ipod in my bike and it worked fine. They even went for a test ride and it did not fail. Then they told me that I have to take the ipod to an Apple center to get it tested.....i said WHAT  >:(. This a warranty issue and i am not going to do the leg work. After debating the issue they took my ipod and i went home. I received a phone call today which i missed and went to voice mail. It said.....we had your ipod tested and there is nothing wrong with it. We think it could be the ipod harness. Can you bring your bike back....ish. They had it for a day and a half and now they want it again for another day and a half since i have to leave it the night before and pick it up the next day....not cool....since i have to have the wife drop me off and pick me up each time too....ish. Why do i think when it is all said and done they will say......your amp is no good.

  You got to love the HD dealers around Toronto eh? Then new Toronto dealer went belly up after 2 seasons. Nice!!!   I find we get crappy, rude, and conceded treatment form HD dealers up here in Canada!!! They make you feel like they are doing you the favor! Real posers!!!
Title: Re: 100 watt amplifier problem on 2011 Screaming Eagle Stree Glide
Post by: Mano on March 25, 2012, 09:47:49 PM
  You got to love the HD dealers around Toronto eh? Then new Toronto dealer went belly up after 2 seasons. Nice!!!   I find we get crappy, rude, and conceded treatment form HD dealers up here in Canada!!! They make you feel like they are doing you the favor! Real posers!!!
[/quote

I hear ya. If you go to the Street Glide section there is a life story on this topic but saying that I think this was just Toronto Harley. I took my bike to another dealer and it was repaired in 5 days and that included waiting for parts.