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[mjb765]

My system is now in limbo. I said yes to the "trunk" prompt and started updating however I got a prompt that the usb download was interrupted and to reinsert usb. Starts over and gets back to the same spot and does the same thing. Now I can't even get back to the radio. It just keeps telling me to reinsert the usb. Whats my next option?

Download the 1.19.1.1 update and put that on the USB stick. When it prompts you, insert that one and let it run the update. Mine did the same thing and that's what fixed it.

[Snakepit]

tried reloading 1.19.1.1. It just keeps recycling and booting to the software update screen

[mjb765]

tried reloading 1.19.1.1. It just keeps recycling and booting to the software update screen

With the iso on the usb it should find it and go to the updating screen and then load the update.

[Snakepit]

With the iso on the usb it should find it and go to the updating screen and then load the update.

thanks! Got it back!

[mjb765]

thanks! Got it back!

 

[Snakepit]

I'd like to try this again. heres what I did..
-open the Naviextras toolbox
-install usb with fingerprint
-after update I have 2 files (swdl.iso & synctool.TBver) & 1 folder (Navisync) on the usb stick
-install usb in bike to update

I get an unending authorization screen
Doing this all on Windows 7

Last time I changed the file name as suggested, I got the "trunk" message and it started to install but then got the reinsert usb message so I'm a little hesitant on trying that again

[windjammer]

I think I will have my dealer do the update sounds way too complicated to me! Pass the shine.

[WTF Chuck]

Well you have nothing to lose by changing the name you know how to fix it now. Hope it works for you. MJB did not say if he had to change the name the second time or not might want to check with him.

[Snakepit]

curious as to why swdl.iso does not work. You would think that naviextras would know about that

[mjb765]

I'd like to try this again. heres what I did..
-open the Naviextras toolbox
-install usb with fingerprint
-after update I have 2 files (swdl.iso & synctool.TBver) & 1 folder (Navisync) on the usb stick
-install usb in bike to update

I get an unending authorization screen
Doing this all on Windows 7

Last time I changed the file name as suggested, I got the "trunk" message and it started to install but then got the reinsert usb message so I'm a little hesitant on trying that again

I didn't change the name.

Did you download the map update as well---I know this is a dumb question, but I have to ask....

[Snakepit]

I didn't change the name.

Did you download the map update as well---I know this is a dumb question, but I have to ask....

I did try again by changing the name and it had same result. I will try again

[Snakepit]

Got it! thanks for the help!

[hdctss]

do the export from the nav system, bring the usb to the computer
login to naviextras
get both the system update and the map update onto the usb
put the bike into accessories and turn off the radio
turn off the bike, plug in the usb and turn the bike back to accessories, but leave the radio off
the radio will see the usb and authenticate after a short period of time...go get a coffee
when the radio turns back to the harley symbol turn the radio on
it will ask you if you wish to update, but there will not be a version number...say yes
go get a bunch of coffees, breakfast, take a shower...the update for me took over an hour but it worked.

[mrambo4]

Okay what do you mean you have to download your bikes finger print and then how do you do it??

[OBB]

Okay what do you mean you have to download your bikes finger print and then how do you do it??

It's explained earlier in this thread. You basically have to send your radio info to a flash drive so Naviextras knows that you're downloading maps to a proper radio