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[tpb857]

Dumb question but is this US maps? If I understand correctly you have to do radio update first?  Sorry but I understand most of what was posted but missed the order. I am guessing this is first map update ever offered??

I have had my bike since I bought it new in 14.  This is the first map update that I have seen.  It is North America.  You don't have to do the latest radio update first.  I did both the nav update and the radio update yesterday.  I did the nav update first with no problems on either update.

[bakon]

thank you.

[68 XLCH]

Seems like a seamless, transparent, user friendly process.

I'll have to get another USB drive before attempting this....

[mjb765]

Seems like a seamless, transparent, user friendly process.

I'll have to get another USB drive before attempting this....

Yep..that's it....

[CityLights]

Make sure all functions of the Infotainment System (radio, CB ,GPS) are off before loading the map updates into the bike . This is one cause of the perpetual " Authenticating " notification . Don't ask me how I know this .

[FLSTFI Dave]

I'm wondering if you could use an Apple computer with Windows on it running Parallels?

I am sure that would work.  It's just not right I be forced to buy something to be able to use my free updates.  It's also more of the attitude I got from customer service. 

[WTF Chuck]

Am Imissing something how do you shut the GPS  or Radio off
and still be able to do update.

[CityLights]

Push in and hold for 3 seconds the on/off button .  Poor choice of words  concerning "turning the radio off". I should have said make sure you are out of the Home Page  and displaying the HD shield/time image  before  attempting to download updates .

[WTF Chuck]

Okay but I believe all that does is change the screen. Because if it was really turning the system off. When you turned it back on you would have to wait for the boot up sequence and time delay including the accept screen and none of that happens as soon as you hit the
button it is back just like it was when you thought you were turning it off.
I guess we may be putting it in the sleep mode or screen saver mode.

[FLSTFI Dave]

Got my maps updated.  Talked to my local dealer about it after Customer service solution was to buy a windows based computer.

I uploaded the bikes image to my memory stick.  Dropped it off at the dealer.  The dealer set up the stick with 2014Q2 makes for me. 

Then once I got home with the stick, install was easy, no issues.  Just took a long time.

Sure glad I work with a good dealership, one that try to help.

[steve.link]

There is now new software on the Navi Extras site. Just upgraded my maps and it worked first time.

[bakon]

Okay thank's I tried all that about 4 times would not get past authenticating.

I ended up changing the name on the .iso from swdl to swdl_boombox_6.5GT_CVO.iso
And then it installed just fine.  Took about an hour This is on a 14 with1.19.1.1 and Q2 2012  maps so if anyone has this problem the above worked for me.
All is Good Thank's

I had to change file name also. I did not wait 10 minutes of authenticating...But with name change it authenticated in less than a minute. I did have some trouble getting it to even know the update was there. I tried everything off and bar/shield screen, stick inserted before turning to accersory and stick plugged in after screen already up. Also turned regular on switch on and off. I really couldn't tell you what sequence got the "TRUNK" update but once it came up it was an hour of loading.
Then I did the 1.19.1.1 and one computer didn't like to accept it to desk top or any where else. Fired up lap top and took 30 minutes to download the zip file by wi fi. Copied to stick fast enough and maybe 10 minutes in was loaded from stick to bike.

The loading of the "Export Data" from the bike to stick took pulling out manual and fumbling around a few minutes too. But the toolbox worked fine both directions for upload and download.

Only question is how did you know to change name on .iso file? How did you pick name? or know correct name to give it?  I got some buddies with non-cvo bikes and can image the name would be different....

[WTF Chuck]

The only reason I tried changing the name was because
there was firmware update that was released by Harley
a few versions back that came out with 1 letter wrong in the name or it was missing the underscore. I don't remember which one.
It would not load so I said what the hell I'll give it a try and I used
same name from the firmware file because I thought that the infotainment system would recognize it and I guess I got LUCKY

I don't know when you did your download and update but I think that bug of not authenticating has been fixed.

[bakon]

Did it all today.  I did not give it more than 5 minutes trying to authenticate before pulling the stick and changing name

[Snakepit]

My system is now in limbo. I said yes to the "trunk" prompt and started updating however I got a prompt that the usb download was interrupted and to reinsert usb. Starts over and gets back to the same spot and does the same thing. Now I can't even get back to the radio. It just keeps telling me to reinsert the usb. Whats my next option?