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[WTF Chuck]

What is the exact error message you get when changing the name and what is the complete name of the file you are trying to change.

[Road Dad]

With the changed (longer file name) I get this message on the Boombox screen: The ISO image on the attached USB is corrupted or incompatible.

The file I am trying to change is on the opening page of the USB. It is only named Swdl. On the right it says type: Disc Image file 16,936 KB

[Road Dad]

Error screen

[Road Dad]

Really poor screen shot of file I am trying to change

[Road Dad]

And lastly a poor screenshot with the file name changed

[WTF Chuck]

can you give me a call it may be easier 434three7two0six14

[Road Dad]

Thanks for your help over the phone. Very appreciated.

Unfortunately my bike refuses to cooperate. Tried a few differed file names and then a complete reset. Nothing worked. Might be giving up and see if a dealer can help.

This is a really poor way to do updates. Did a update to my BMW GS (Garmin) GPS and that's plug and play. No mess no fuss

can you give me a call it may be easier 434three7two0six14

[WTF Chuck]

Is your usb stick formatted Fat32.

[Road Dad]

Yep, it is.

Is your usb stick formatted Fat32.

[WTF Chuck]

what firm ware do you have on the bike

[CircleRacer]

I up dated my 2015 CVO Limited March 3rd. The only way I could get it to up load the new maps was to follow the directions in post number 72 it would not work any other way.

[Road Dad]

1.19.2. Latest version I believe.

what firm ware do you have on the bike

[CVODON]

I have talked to several people off the site and there seems to be alot of confusion between the Navtrac Map Update and the HD software update.
The HD updates are the 1.19.2 or whatever and have nothing to do with the Map update. Just in case anyone is confused.
Use directions in this posting above and the maps install easily.
Use HD directions at Harley-davidson.com and the software updates install very easy.

[Road Dad]

Gave it another try today. First with the longer file name and as always no go.

Then I switched back to just swdl and it worked after just a minute or so. Half way done already. Loading as I celebrate with a beer 

[Northerntech]

do the export from the nav system, bring the usb to the computer
login to naviextras
get both the system update and the map update onto the usb
put the bike into accessories and turn off the radio
turn off the bike, plug in the usb and turn the bike back to accessories, but leave the radio off
the radio will see the usb and authenticate after a short period of time...go get a coffee
when the radio turns back to the harley symbol turn the radio on
it will ask you if you wish to update, but there will not be a version number...say yes
go get a bunch of coffees, breakfast, take a shower...the update for me took over an hour but it worked.

Does it give a version anywhere?  I'm picking my bike up on the 26th and want to make sure they have it completely updated.  I already told them about 1.19.2 and they did that 3 weeks back.
Thanks