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Author Topic: Legend Revo-A's Going Home  (Read 515 times)

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rayson56

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    • CVO1: 2018 FLTRXSE Black Earth/Vivid Black
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    • CVO3: 2007 FXDSE Red (Sold)
Legend Revo-A's Going Home
« on: April 05, 2021, 10:48:31 PM »

I bought a set of 13" Revo-A's for the back of my 2018 CVO RG a couple of years ago and absolutely love them. Well Friday the seal went south, after about 25K, on the left one and I had to wait until today to be able to contact Legend (via email only) and they got right back to me with a shipping label after filling out a warranty claim form. They asked me to send both shocks back to them and my out of pocket will be just $35 for round trip shipping, apparently they pick up the rest.

I hadn't even heard of one going bad until now.  :nixweiss:

Other than being without my bike for awhile this process seems to be pretty painless.


We WILL see.
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Life's a journey not a destination. Enjoy the journey!

2018 SERG
2011 SESG (Traded)
2007 Dyna Wide Glide CVO (Sold)
2010 Night Rod Special
2007 full custom road king
2006 big dog mastiff
2000 big dog pro 18
1999 big dog prosport
1991 fxrs full custom
1984 v65 magna

cvosjoe

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Re: Legend Revo-A's Going Home
« Reply #1 on: April 06, 2021, 06:10:25 AM »



I bought a set of 13" Revo-A's for the back of my 2018 CVO RG a couple of years ago and absolutely love them. Well Friday the seal went south, after about 25K, on the left one and I had to wait until today to be able to contact Legend (via email only) and they got right back to me with a shipping label after filling out a warranty claim form. They asked me to send both shocks back to them and my out of pocket will be just $35 for round trip shipping, apparently they pick up the rest.

I hadn't even heard of one going bad until now.  :nixweiss:

Other than being without my bike for awhile this process seems to be pretty painless.


We WILL see.

Same thing happened to my Revo-A's on my 2012 CVO RG. It was an easy process and a reasonable turnaround. I just used my old shocks until the Revos came back.

Sent from my SM-N975U using Tapatalk

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2019 FLHXSE Charred Steel/Lightning Silver
2018 FLHXSE - Totaled
2017 FLTRXS Wicked Red Denim
2017 FLHXSE - Traded
2015 FLTRUSE - Traded
2014 FLHTKSE - Traded
2013 FLHTCUSE8 - Traded
2012 FLTRXSE - Sold
2011 FLTRUSE - Traded
2009 FLTRSE3 - Traded
2005 FLHTCSE2 - Traded
2004 FXSTDSE2 - Traded

rayson56

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    • CVO2: 2011 FLHXSE2 Black Diamond (Traded)
    • CVO3: 2007 FXDSE Red (Sold)
Re: Legend Revo-A's Going Home
« Reply #2 on: April 06, 2021, 12:35:25 PM »

Good to hear Joe, kinda wished I'd kept my stock shocks, but didn't see this coming, so I'll hurry up and wait.

Thanks for the input.
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Life's a journey not a destination. Enjoy the journey!

2018 SERG
2011 SESG (Traded)
2007 Dyna Wide Glide CVO (Sold)
2010 Night Rod Special
2007 full custom road king
2006 big dog mastiff
2000 big dog pro 18
1999 big dog prosport
1991 fxrs full custom
1984 v65 magna

rayson56

  • 1K CVO Member
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  • Posts: 1571
    • WA


    • CVO1: 2018 FLTRXSE Black Earth/Vivid Black
    • CVO2: 2011 FLHXSE2 Black Diamond (Traded)
    • CVO3: 2007 FXDSE Red (Sold)
Re: Legend Revo-A's Going Home
« Reply #3 on: April 16, 2021, 11:31:53 AM »

Update; though I was highly skeptical, as is my nature, things went ultra smooth with this transaction. I had great communication with Matt in customer service and even requested a quicker than normal return time which he promptly got handled for me and for only $15.00 extra I had my shocks back on my bike in 2 days from Sturgis to Seattle! The rebuild by their team, which was completed the morning of the 1st day that they received them, even included a new set of springs as well as new seals plus they are cleaned up like new, and they returned them in a new box instead of the one that I scrounged up to return them in.

All in all not only are these shocks an excellent upgrade, but the customer service by Matt and the crew at Legends is amazing.

I highly recommend their products and their team.
« Last Edit: April 16, 2021, 10:20:24 PM by rayson56 »
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Life's a journey not a destination. Enjoy the journey!

2018 SERG
2011 SESG (Traded)
2007 Dyna Wide Glide CVO (Sold)
2010 Night Rod Special
2007 full custom road king
2006 big dog mastiff
2000 big dog pro 18
1999 big dog prosport
1991 fxrs full custom
1984 v65 magna

cvosjoe

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Re: Legend Revo-A's Going Home
« Reply #4 on: April 16, 2021, 01:02:56 PM »

Update; though I was highly sceptical, as is my nature, things went ultra smooth with this transaction. I had great communication with Matt in customer service and even requested a quicker than normal return time which he promptly got handled for me and for only $15.00 extra I had my shocks back on my bike in 2 days from Sturgis to Seattle! The rebuild by their team, which was completed the morning of the 1st day that they received them, even included a new set of springs as well as new seals plus they are cleaned up like new, and they returned them in a new box instead of the one that I scrounged up to return them in.

All in all not only are these shocks an excellent upgrade, but the customer service by Matt and the crew at Legends is amazing.

I highly recommend their products and their team.
X2

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2019 FLHXSE Charred Steel/Lightning Silver
2018 FLHXSE - Totaled
2017 FLTRXS Wicked Red Denim
2017 FLHXSE - Traded
2015 FLTRUSE - Traded
2014 FLHTKSE - Traded
2013 FLHTCUSE8 - Traded
2012 FLTRXSE - Sold
2011 FLTRUSE - Traded
2009 FLTRSE3 - Traded
2005 FLHTCSE2 - Traded
2004 FXSTDSE2 - Traded
 

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