Topic: Help with Zumo (Read 6764 times)

BAKRDS · « **on:** April 15, 2007, 02:23:37 PM »

Just getting around to hooking up my X-mas Zumo on my '04.Can't get the MP-3 funtion to work.Works OK in the car but not on the bike.I get the aux screen on the dash when I plug the patch cord in but even with both volumes up I can't get any sound.Am I missing something simple or did I get a bad patch cord from Radio Shack ??
Thanks Jim

Robmay · « **Reply #1 on:** April 15, 2007, 03:36:14 PM »

I can't even get mine to take any music. I load it, it seems to load okay then there is nothing there when I go to play it.

Fired00d · « **Reply #2 on:** April 15, 2007, 03:44:37 PM »

Not sure if this would make a difference or even how to do it, but do each of you have the latest software/firmware version? I only ask this because I'm close to pulling the trigger and ordering a Zumo and want to know all I can.

Ride Safe,
Fired00d

Tbone · « **Reply #3 on:** April 15, 2007, 06:04:56 PM »

I just got mine this week and just downloaded some software to convert all my iPod stuff to MP3, I'll try to get things converted and put on the Zumo and give it a try.
Bob

Midnight Rider · « **Reply #4 on:** April 15, 2007, 06:39:09 PM »

Quote from: BAKRDS on April 15, 2007, 02:23:37 PM

Just getting around to hooking up my X-mas Zumo on my '04.Can't get the MP-3 funtion to work.Works OK in the car but not on the bike.I get the aux screen on the dash when I plug the patch cord in but even with both volumes up I can't get any sound.Am I missing something simple or did I get a bad patch cord from Radio Shack ??
Thanks Jim

Did you try wiggling the cord? Is it playing in the car with the same cord?

Rob...I'm not sure about the Zumo, but on the 2820 you have to load in Mass Storage Mode...you should be able to go into the "new" drive that shows on the computer and see all your songs in the Zumo storage after they have been loaded, if it "took".

Flying Ace · « **Reply #5 on:** April 15, 2007, 09:49:23 PM »

I was going to suggest that you get the master volume up. (There are two volume controls and both are needed to get the Zumo to kick out strong on our radios at speed). I'm assuming from your post that you have both up.

I would think you have a bad cord or something is wrong with your bike cradle.

The zumo loads easy, just drop the MP3's in either the Zumo /MP3 folder or create one on an SD card. Mine works great.

Good luck!

BAKRDS · « **Reply #6 on:** April 15, 2007, 10:01:22 PM »

Loading's not my problem.I'm just trying to play the junk that comes allready loaded just to make sure it works.I'm sure loading will require my finding a 8 year old to show me how.Don't need a cord to play in the car.The car mount has a built in speaker.On the bike you run a patch cord to the aux plug on the bikes radio.Guess I'll have to try a different cord or find something else to plug into the radio to make sure that's OK. Maybe a mp3 player.
Jim

VAZHOG · « **Reply #7 on:** April 15, 2007, 10:46:46 PM »

Look at this site for more help - http://www.zumoforums.com/zumo/

fltriguy · « **Reply #8 on:** April 16, 2007, 03:09:07 PM »

On my 1999, and 2000 bikes when I plug into the AUX JACK, I have to change the radio to CD to hear the audio that is being put into the AUX jack. Not sure if the 04' is the same, but i have no problem with my Zumo on my 2000 fltrise.
Hope this helps :>)

-John

hogheritage04 · « **Reply #9 on:** April 16, 2007, 03:42:56 PM »

I have downloaded from my iTunes to my Garmin. The only thing is that you have to convert to MP3 format from AAC. (easily done on itunes). After that, playing should be as simple as selecting Aux and hit play on the Garmin. I would suspect you have a bad connection cord. If you change that, and it still fails, call the Garmin technical folks at 800-800-1020. They are great to work with and have helped me several times. Good luck!

BAKRDS · « **Reply #10 on:** April 16, 2007, 04:26:06 PM »

It's working,but don't ask me what I did.Stopped at Radio Shack this AM & they checked the cord for me.It was OK. Came home & tried it again & it works just like it's supposed to.Maybe the cord needed priming.
Thanks for the help,Jim

Flying Ace · « **Reply #11 on:** April 16, 2007, 05:56:57 PM »

Priming..

Maybe you didn't have your zumo making good connection to the mount?

Glad to hear it's working for you. It's an awesome unit. I really like mine.

BAKRDS · « **Reply #12 on:** April 16, 2007, 06:10:46 PM »

That could be it.Looking foreward to using it on the bike.Had it to the west coast & back in the car & it never ceases to amaze me what it can do.Really great in cities you're not familiar with.
Jim

hogheritage04 · « **Reply #13 on:** April 18, 2007, 03:43:53 PM »

Glad it's working. Sometimes it helps to use a little electrical connection grease, (sold at the HD dealer) to make good connections. Suspect the cord wasn't seated into one of the recepticals. I know you'll enjoy the hours of tunes. Good riding.

BAKRDS · « **Reply #14 on:** April 18, 2007, 07:49:28 PM »

Now that I've got the mp3 player to work how do I delete the songs that were loaded when I got it.
Thanks, Jim

Flying Ace · « **Reply #15 on:** April 18, 2007, 07:50:56 PM »

Go to the \mp3 folder on your Zumo and delete the files.

Tbone · « **Reply #16 on:** April 18, 2007, 08:33:14 PM »

When you connect it to your computer, bring up Windows Explorer and go to the Garmin drive on your GPS. Just be careful not to delete anything you're not sure about. I think there is an MP3 folder. The drive letter is probably E:\Garmin depending on how many drives are on your computer.

BAKRDS · « **Reply #17 on:** April 19, 2007, 08:55:35 PM »

Got it !! Thanks for all the help Guys.Only time I wish I'd had kids is when I get all fricked up with this computer stuff.They probably would have laughed at me instead of helping anyway.
Love this spell check.

Robmay · « **Reply #18 on:** April 30, 2007, 03:39:46 PM »

Quote from: TCnBham on April 15, 2007, 06:39:09 PM

Rob...I'm not sure about the Zumo, but on the 2820 you have to load in Mass Storage Mode...you should be able to go into the "new" drive that shows on the computer and see all your songs in the Zumo storage after they have been loaded, if it "took".

Terry,

I had to convert the files to MP3. itunes does some MP4 or something or other format so I had it (itunes) convert my playlist to MP3 then loaded it and it worked. I plugged it into my bike, used the car cradle suctioned to my fuel door, plugged in the power from the cradle (as it WILL NOT WORK without power to the unit, plugged her into aux and wa-laa!! She worked............. up until I shut the bike off for fuel, then no sound. MP3 was playing songs as evidenced by the screen but no sound.

I tried unplugging and plugging and shutting the Zumo off and back on and no sound. Haven't tried it since.

Anyone else seen this and if so, any fix. I'm sure it's my fault somehow (as is usually the case).

Midnight Rider · « **Reply #19 on:** April 30, 2007, 04:16:44 PM »

Quote from: Robmay on April 30, 2007, 03:39:46 PM

Terry,

I had to convert the files to MP3. itunes does some MP4 or something or other format so I had it (itunes) convert my playlist to MP3 then loaded it and it worked. I plugged it into my bike, used the car cradle suctioned to my fuel door, plugged in the power from the cradle (as it WILL NOT WORK without power to the unit, plugged her into aux and wa-laa!! She worked............. up until I shut the bike off for fuel, then no sound. MP3 was playing songs as evidenced by the screen but no sound. I tried unplugging and plugging and shutting the Zumo off and back on and no sound. Haven't tried it since.

Anyone else seen this and if so, any fix. I'm sure it's my fault somehow (as is usually the case).

Hate to ask the obvious, but after you shut off then back on, did the HK radio remain on AUX or did it change to something else? They have a mind of their own sometimes.

VAZHOG · « **Reply #20 on:** April 30, 2007, 04:52:05 PM »

Your HK software version should be 8.19 - There was a fix for the sound from the aux port on that upgrade. That may or may not be an issue but you should have the upgrade to be sure.

Midnight Rider · « **Reply #21 on:** April 30, 2007, 05:45:27 PM »

Quote from: VAZHOG on April 30, 2007, 04:52:05 PM

Your HK software version should be 8.19 - There was a fix for the sound from the aux port on that upgrade. That may or may not be an issue but you should have the upgrade to be sure.

Mine still wants to go to AUX...it did it before Jim put the extra AUX in on the back of the radio, and it's still doing it whether the GPS is plugged in or not. Not every time, but most times. I've got 8.19 too.

Robmay · « **Reply #22 on:** April 30, 2007, 09:16:45 PM »

Yeah............

I did check that believe it or not! How do I do the upgrade?

I have another "gadget" problem. I recently rode my RG up to North Carolina and back. I wanted to use my GPS and listen to songs at the same time to reduce gadgets hanging all over the bike

...............

When I plug my GPS into my cig lighter hole on the RG.......... no power. The Cig lighter works fine in it but not the Zumo.

Also, still would like suggestions on the "No sound" issue on my CUSE if anyone knows a fix.

Thanks

Midnight Rider · « **Reply #23 on:** May 01, 2007, 11:52:10 AM »

Quote from: Robmay on April 30, 2007, 09:16:45 PM

Yeah............ I did check that believe it or not! How do I do the upgrade?

I have another "gadget" problem. I recently rode my RG up to North Carolina and back. I wanted to use my GPS and listen to songs at the same time to reduce gadgets hanging all over the bike ...............

When I plug my GPS into my cig lighter hole on the RG.......... no power. The Cig lighter works fine in it but not the Zumo.

Also, still would like suggestions on the "No sound" issue on my CUSE if anyone knows a fix.

Thanks

Go here for the update to the radio: http://www.harley-davidson.com/cp/moar/en/overview.asp Just follow the yellow brick road.

Don't have a clue about the no sound if it's working before you turn the ignition off, then won't when it's back on, unless you have a funky stereo patch cord. The radio shack versions are not all that good...Sound Professionals on the Web, part number sp-spsc-7 make gold plated, 90 degree ends, that are a true 3.5mm in size. Order to lenght, 1 meter will get it done.

Check the voltage on your RG cig lighter with a digital meter and make sure it's at least 12V nominal....should be more, actually. The cig lighter might have some corrosion on the contact, or grounding housing.

fltriguy · « **Reply #24 on:** May 01, 2007, 12:50:00 PM »

Check the fuse for the Zumo and make sure it is good. I think it is actually in the cig plug head. Check your manual for verification.

Hope this helps
-John

Robmay · « **Reply #25 on:** May 03, 2007, 09:00:16 PM »

Quote from: TCnBham on May 01, 2007, 11:52:10 AM

Go here for the update to the radio: http://www.harley-davidson.com/cp/moar/en/overview.asp Just follow the yellow brick road.

Don't have a clue about the no sound if it's working before you turn the ignition off, then won't when it's back on, unless you have a funky stereo patch cord. The radio shack versions are not all that good...Sound Professionals on the Web, part number sp-spsc-7 make gold plated, 90 degree ends, that are a true 3.5mm in size. Order to lenght, 1 meter will get it done.

Check the voltage on your RG cig lighter with a digital meter and make sure it's at least 12V nominal....should be more, actually. The cig lighter might have some corrosion on the contact, or grounding housing.

Thanks Terry. I went ahead and ordered the 24" cord and a couple of close out items as well!!

I do have the radio shack version I bought recently after my nice Ipod cord wore out dur to bending to and fro I am sure.

Robmay · « **Reply #26 on:** May 03, 2007, 09:04:08 PM »

Quote from: fltriguy on May 01, 2007, 12:50:00 PM

Check the fuse for the Zumo and make sure it is good. I think it is actually in the cig plug head. Check your manual for verification.

Hope this helps
-John

John,

I did check the fuse.... well now that you mention it..... I checked it B4 when it wouldn't work on the RG, I have not checked it since. Maybe when I shut it off and said yes to continue on battery it caused a surge or something. I'll check it tomorrow when I get to the office as my bike is at my buddy's shop, we are changing the transmission belt sprocket to a 30 tooth to move the power band and make 6th gear more usable. I did it on my stock RG and WHAT A DIFFERENCE. I hope it works as well on the Smurf! I did take some pics and will write up a report after she's all done.

Fired00d · « **Reply #27 on:** May 03, 2007, 09:05:21 PM »

Quote from: Robmay on May 03, 2007, 09:00:16 PM

Thanks Terry. I went ahead and ordered the 24" cord and a couple of close out items as well!!

I do have the radio shack version I bought recently after my nice Ipod cord wore out dur to bending to and fro I am sure.

That is the same cord I'm using. Just a word of wisdom learned when installing. It will work, but you have to choose the shortest route when running it if you plan on running it thru the clutch cable hole in the left side of fairing to an opening on the right side of fairing. It took me a couple times running it to find the spot I was comfortable with leaving it at and wasn't stressing the cable or having it rub on sharp edges.

Ride Safe,
Fired00d

Robmay · « **Reply #28 on:** May 04, 2007, 10:43:24 PM »

Quote from: Fired00d on May 03, 2007, 09:05:21 PM

That is the same cord I'm using. Just a word of wisdom learned when installing. It will work, but you have to choose the shortest route when running it if you plan on running it thru the clutch cable hole in the left side of fairing to an opening on the right side of fairing. It took me a couple times running it to find the spot I was comfortable with leaving it at and wasn't stressing the cable or having it rub on sharp edges.

Ride Safe,
Fired00d

Gotcha!

Thanks d00d!

Robmay · « **Reply #29 on:** May 13, 2007, 04:09:13 PM »

Well I found out why there is no sound............ the thing-a-ma-jiggy inside the cradle came loose and fell inside!! I am going to get a small screww driver from the shop tomorrow and see if it's fixable. Should I fool with it or will Garmin send me a new one? I am concerned that if I take it apart and it doesn't work they will not replace it.

Smiler · « **Reply #30 on:** May 13, 2007, 04:16:49 PM »

Ring and ask them!!!

Fired00d · « **Reply #31 on:** May 13, 2007, 04:23:12 PM »

Quote from: Robmay on May 13, 2007, 04:09:13 PM

Well I found out why there is no sound............ the thing-a-ma-jiggy inside the cradle came loose and fell inside!! I am going to get a small screww driver from the shop tomorrow and see if it's fixable. Should I fool with it or will Garmin send me a new one? I am concerned that if I take it apart and it doesn't work they will not replace it.

The cradle you are showing is the suction cup car mount, and it has an internal speaker. The audio out you are referring to is if you wanted to hook it up to radio in car. For example if you had one of those CD/Cassette adapters that you plug in portable CD players so you can use them in the car.

In regards to trying to fix that one I would call Garmin Tech Support and from what I hear they are great to work w/and more then likely would replace it at no charge.

Ride Safe,
Fired00d

Tbone · « **Reply #32 on:** May 13, 2007, 06:11:49 PM »

Quote from: Robmay on May 13, 2007, 04:09:13 PM

Well I found out why there is no sound............ the thing-a-ma-jiggy inside the cradle came loose and fell inside!! I am going to get a small screww driver from the shop tomorrow and see if it's fixable. Should I fool with it or will Garmin send me a new one? I am concerned that if I take it apart and it doesn't work they will not replace it.

I'd just give Garmin Support a call, they're great to deal with.

Bob

Robmay · « **Reply #33 on:** May 13, 2007, 07:15:27 PM »

Quote from: Fired00d on May 13, 2007, 04:23:12 PM

The cradle you are showing is the suction cup car mount, and it has an internal speaker. The audio out you are referring to is if you wanted to hook it up to radio in car. For example if you had one of those CD/Cassette adapters that you plug in portable CD players so you can use them in the car. In regards to trying to fix that one I would call Garmin Tech Support and from what I hear they are great to work w/and more then likely would replace it at no charge.

Ride Safe,
Fired00d

Correct. This is how I use my Zumo. I don't like that big ball sticking up from my handlebar when it's not on the bike. I hook it up to the Aux port in the front of the radio the same as my Ipod. I want to use the Zumo for my MP3s as it is waterproof and the Ipod is not.

Fired00d · « **Reply #34 on:** May 13, 2007, 08:26:53 PM »

Quote from: Robmay on May 13, 2007, 07:15:27 PM

Correct. This is how I use my Zumo. I don't like that big ball sticking up from my handlebar when it's not on the bike. I hook it up to the Aux port in the front of the radio the same as my Ipod. I want to use the Zumo for my MP3s as it is waterproof and the Ipod is not.

Ok, gotcha. I would contact Garmin then and tell them the plug has slipped back inside the cradle and is not usable. I wouldn't mention that you are using it as a motorcycle mount just in case one of the customer service reps previously worked for H-D, and try to say you're not using the mount as it was designed.

You may want to look at this thread - Standard GPS or Garmin - implementation and see how some of us have mounted the Zumo. I think it's a much better install then using the supplied motorcycle hardware from Garmin.

Ride Safe,
Fired00d

Fired00d · « **Reply #35 on:** May 13, 2007, 10:20:01 PM »

Quote from: Robmay on May 13, 2007, 07:15:27 PM

Correct. This is how I use my Zumo. I don't like that big ball sticking up from my handlebar when it's not on the bike. I hook it up to the Aux port in the front of the radio the same as my Ipod. I want to use the Zumo for my MP3s as it is waterproof and the Ipod is not.

I just read back some of your previous posts and now understand why you are using the car mount on your bike since you have two bikes. You mention about using the Zumo for MP3's since it's waterproof you may want to consider getting another motorcycle cradle/power cord from Garmin and purchasing a Techmount motorcycle mount. This system wouldn't be unattractive for those times you didn't have the Zumo on and I would be a little concerned about using the car mount in wet conditions because I don't believe it's waterproof.

Ride Safe,
Fired00d

Robmay · « **Reply #36 on:** May 14, 2007, 02:24:39 PM »

Quote from: Fired00d on May 13, 2007, 10:20:01 PM

I just read back some of your previous posts and now understand why you are using the car mount on your bike since you have two bikes. You mention about using the Zumo for MP3's since it's waterproof you may want to consider getting another motorcycle cradle/power cord from Garmin and purchasing a Techmount motorcycle mount. This system wouldn't be unattractive for those times you didn't have the Zumo on and I would be a little concerned about using the car mount in wet conditions because I don't believe it's waterproof.

Ride Safe,
Fired00d

Very good point! By the way, I just got off the phone with Garmin tech support and they are sending me a new cradle!!

Fired00d · « **Reply #37 on:** May 14, 2007, 02:28:44 PM »

Quote from: Robmay on May 14, 2007, 02:24:39 PM

Very good point! By the way, I just got off the phone with Garmin tech support and they are sending me a new cradle!!

That's great.

From what I've been told they have a great customer service department and will do what it takes to keep the customer happy.

Ride Safe,
Fired00d

stevep1260 · « **Reply #38 on:** September 07, 2007, 04:06:55 PM »

Hi All,

I read all the posting here and wanted to remind all of you that the zumo's only play MP3's when it is POWERED BY THE BIKE BATTERY, IT WILL NOT PLAY WITH THE BUILT IN BATTERY PACK. It looks like its playing on the zumo's display. But, its not sending any signal out the 1/8" jack.

Steve

roadrunner · « **Reply #39 on:** September 09, 2007, 08:58:00 AM »

Thanks for the info, I am in the process of unlocking the map software for the 550 with the unit connected to the computer and the software is asking for a activation code. I cannot find an activation code, anyone else have this issue? Thanks

Fired00d · « **Reply #40 on:** September 09, 2007, 09:49:25 AM »

Quote from: roadrunner on September 09, 2007, 08:58:00 AM

Thanks for the info, I am in the process of unlocking the map software for the 550 with the unit connected to the computer and the software is asking for a activation code. I cannot find an activation code, anyone else have this issue? Thanks

Look for a small (4X6) piece of yellowish/orange paper that came w/your Zumo. The print will be really small and in several languages. On the top of one side it will say "IMPORTANT! UNLOCK CODE ENCLOSED (English), and on the bottom of that sheet will be a bar code. Just above the bar code you should see...

Unit Serial Number: XXXXXXX
Registration Code: XXXXXXX
Unlock Code XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

Ride Safe,
Fired00d

roadrunner · « **Reply #41 on:** September 09, 2007, 01:02:10 PM »

Thanks, found it, has warranty info and addresses, folded in half. Cheers!

Author Topic: Help with Zumo (Read 6764 times)