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[amigo Jorge]

I thought I would show you guys the letter going to the CEO of HD about the paint problems with mine/our bikes. I am still working on it, but it is going out in the morning.

Hope this attachment works/            

PENNSYLVANIA

[Scooterhair]

The letter really sounds great, good luck. I personally think the MOFOCO and some of its dealers are  starting down the old AMF road.

[GC_Super]

Dwayne, I think it's an excellent letter.  And, since you've gone through the appropriate channels trying to get a resolution, it's the next logical step. Who knows, it may just work.
 I subscribe to Trailer Life magazine, and they have a section in there where people who are getting the runaround on warranty issues with trailers, 5thwheels, tires, or whatever. So the mag gets involved on their behalf. They usually start at the top, and it's amazing to see problems get resolved instantly that have been festering for lenghty periods. Usually, the owner, CEO, manager or whatever will say that the contact by the magazine was the first time they have heard of the problem, meaning, that most of the contact ended at a very low level customer support person.  Best of Luck to ya.   I'm sure my bike will be delivered with perfect paint, har har, but if not ,your letter will help us all.   [smiley=xyxthumbs.gif]

Thanks, Robert

[2up]

Great letter I am going to work on one myself. I hope it all gets resolved. I wonder how long it take to get a reply or if you will even get one.

[06 Blk Crimson]

To be honest I just want them to fix the problem, If they would say hey we are working on it and something will be done when we find the fix, I could live with that. To say the bikes look great and that is the way it should look, I cant live with that....

I dont think any of us are dumb and we should not be treated that way...

But we will see what happens next,

[cigarmike]

Have you gotten a response back yet??

[06 Blk Crimson]

Yes I have heard from the motor company, I was told they stoped production of the Blk Crimson's til they have a fix, was also asked to have the dealer buff the paint even though me and my dealer know it won't work. They are looking for a fix, I for one don't think there is one, they should and I bet sooner or later they will replace it.  Stay after them and ask alot of questions,  Ride safe

[110tHunDer]

So they admitted in writing that there is a problem?

[06 Blk Crimson]

  lol NO they didnt, spoke with them on the phone, they just said they are looking to find a fix....  

[mr_magoo]

06 blk crimson they say the have stopped production till they fix the problem then wonder why did mine leave the factory 2-8.  Wonder what color they are going to paint while they come up with a fix.  Sounds like they all have paint issues!

[cigarmike]

Im working on my letter also, Im having a hard time not throwing an occasional **** *** and also an ****** *** *****'s here and there, Ill have to edit  Im sure. I was one day late of getting a classified into the thunderpress, asking anyone to contact me if they purchased a CVO CUSE. You may have an issue that you dont know about. I also am writing a letter to the editor and the feedback fsection for Hot Bike magazine who just did the review  on the 103, It wouldnt hurt if some others also did so. Might catch their eye if theres more than one of us bringing it to their attention. I'll send copys of my letter to every stinkin motorcycle magazine that I can find...any web-sites and or address's of magazines that I can do this too can be PMed to me. Thanks .

 I doubt that anything will get done with only 20 something of us complaining....its like collateral damage. only a few victims, so the bombings will continue as far as delivering these bikes still. Its a numbers game for HD. I'll buy a custom built Touring bike next time from a private buider.... F MoFoMoCo.

[pj57]

If it's any consolation, looks like you black/crimson owners are going to have a rare bike given the fact that they've stopped production.

[BobD]

If it's any consolation, looks like you black/crimson owners are going to have a rare bike given the fact that they've stopped production.

[2up]

Just about finished with my letter should have it in the mail today.

[RJ749]

Just about finished with my letter should have it in the mail today.

Send them what they promoted on the website as the color.  Pic attached here:

Looks black and not milky to me.