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[chywy]

And chywy, understand that this is a genuine key uniquely keyed to your bike.  it will actually lock/unlock your ignition and forks.  Pork.

Spoke with the dealer today and mentioned that I didn't receive a gold key with my bike. Conversation went something like this:
"Well it should have been in the bags along with the cover" was his response.
It wasn't - and I just learned that there was supposed to have been a key along with the cover.
"Didn't we give you a really good deal on that bike?"
No, and what does that have to do with the key.
"Well let me see if I can find one - you realize that they are all alike and don't really do anything - they are not specific to one bike"
Really, I said - I thought they were - that's why I figured you had a key laying around here that belonged to my bike.
"No" - but I'll look around and give you a call.
Great! I'll stop by on Saturday and pick it up.  End of conversation.
Guess we'll see.  It's the principle of the matter to me.
CHYWY

[Twolanerider]

"Well let me see if I can find one - you realize that they are all alike and don't really do anything - they are not specific to one bike"

I realize this isn't any great epiphany.  But your dealer is a putz.....

[porkypig]

No, and what does that have to do with the key.
"Well let me see if I can find one - you realize that they are all alike and don't really do anything - they are not specific to one bike"

Chy, your dealer is absolutely incorrect!  Each gold key is individually keyed to just your motorcycle!  It fits not only the ignition but your forks as well.  On an '11 it fits the saddlebags.  He needs to get your key!  Pork.

[Twolanerider]

Stopping the kidding for a moment.  If a dealer knowingly kept a key (any key) to my bike and couldn't or wouldn't return it I'd be on the phone to Harley customer relations demanding a full set of locks and keys to rekey the bike.

[2smoke]

Wow!  A dealer taking the customers money and then BSing him after the sale.  I don't believe it!!!

[chywy]

I realize this isn't any great epiphany.  But your dealer is a putz.....

And to be fair to the dealership, I shouldn't lump all the employees into the same group.  The SALESMAN that sold the bike to me - is probably - how do you say "Lacking  specfic knowlege about the product he is selling" - I could have asked half a dozen other employees and probably gotten 3 I dunno knows - and 3 who knew the key was specific to the bike.  What galls me is the factual face the salesman put on the falsehood as it left his lips.  Makes you wonder. 
But I can't say I've ever been on any car lot or bike shop where I believed everything any salesman had to say.  Generally if you want the truth about a car or bike you got to talk to the guys working the wrenches.
Thanks for all the information.
CHYWY

[Gamma742]

Stopping the kidding for a moment.  If a dealer knowingly kept a key (any key) to my bike and couldn't or wouldn't return it I'd be on the phone to Harley customer relations demanding a full set of locks and keys to rekey the bike.

+1

[diverchuck]

I just picked up my 2011 FLSTSE2 yesterday and it came with the "gold" key, CVO cover, and iPod.

[chywy]

I'm still waiting on my key.  Supposedly they found two keys - and were trying to determine which one was mine.  HA HA!  You just have to love hearing excuses.
CHYWY

[porkypig]

Well, each bike has its own code.  I needed that code when I bought a lock for my trunk so it would accept my regular/gold key for the bike.  Only one key will fit your bike.  shouldn't be a difficult process to find your key.  Yes, I believe dealers invented the "excuse".  Ha!

[brr5]

Mine came in it's own black box and on the box was the number that also matched the keys on the key ring they gave me for the bags. See the little black tag that is on the key ring and read the number on it. They should match.
Plus it will work just like the regular keys as far as locking the front end or the bags.

[GoodyACT]

I too can confirm and agree with "brr5"  Plus I also got a Harley-Davidson CVO leather backpack, top quality too, Which also had a tag on it with the Bike's number.

[dcigar]

did you also get the roadside assist  and leather wallet for owners manual

[willyB]

When I took my new CVO home from BIG St. Charles HD in St. Charles, MO the saleman, sales manager, service manager and the sales floor manager came over to present my wife and I with the Gold Key. Each of them congratulated us, shook our hands and thanked us for purchasing a CVO from them. That kind of customer attention is probably why they are killing the other dealers in the area.

And YES, it is keyed specifically to my CVO.

[GoodyACT]

Hi Dcigar,

Yes  received them too,  and a Cleaning kit, a Harley-Davidson t-shirt and a Harley-Davidson dress shirt, oh and of course the Harley-Davidson IPOD and its Harley-Davidson cover.