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Author Topic: last Saturday my bike bleed out  (Read 12938 times)

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gabe

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Re: last Saturday my bike bleed out
« Reply #15 on: April 18, 2012, 06:18:24 PM »

 FRONT HEAD
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Twolanerider

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Re: last Saturday my bike bleed out
« Reply #16 on: April 18, 2012, 07:01:19 PM »

Another site member just sent a "take a look at this thread" type of PM.  Terribly sorry for your issues and the lack of support from Mother Harley.  The pictures and the circumstances beg some questions if you don't mind though.

Especially for so few miles that engine is filthy inside.  What's the riding environment like or were the parts somehow left in a way to look that bad after disassembly?  And speaking of disassembly; the shop yanked the cam plate and just left the lifters fall out?  They're that ham fisted but still question you on modifications?  They've got stones in the XL category.

Lastly, on the modifications, just because Mother Harley tells you pound sand because of your mods doesn't absolutely mean you'll have to.  Speak to someone above the dealership level.  Remind them that the controlling language of the guiding statute on warranty handling requires that they prove that modifications caused the problem before they can disallow warranty due to the modifications. 

Granted, the engine is a mess inside.  God knows what's really going on to cause it to look that way or how much the condition aided and abetted the failure.  But that's all a separate issue from Mother Harley proving your external mods caused your internal failure.

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gabe

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Re: last Saturday my bike bleed out
« Reply #17 on: April 18, 2012, 07:16:07 PM »

Another site member just sent a "take a look at this thread" type of PM.  Terribly sorry for your issues and the lack of support from Mother Harley.  The pictures and the circumstances beg some questions if you don't mind though.

Especially for so few miles that engine is filthy inside.  What's the riding environment like or were the parts somehow left in a way to look that bad after disassembly?  And speaking of disassembly; the shop yanked the cam plate and just left the lifters fall out?  They're that ham fisted but still question you on modifications?  They've got stones in the XL category.

Lastly, on the modifications, just because Mother Harley tells you pound sand because of your mods doesn't absolutely mean you'll have to.  Speak to someone above the dealership level.  Remind them that the controlling language of the guiding statute on warranty handling requires that they prove that modifications caused the problem before they can disallow warranty due to the modifications. 

Granted, the engine is a mess inside.  God knows what's really going on to cause it to look that way or how much the condition aided and abetted the failure.  But that's all a separate issue from Mother Harley proving your external mods caused your internal failure.


oil was changed ever 3000 miles  they said the oil got so hot that it burned the oil never had a problem with it until now called mother ship  hung up 3 times today on me would not let me talk with anybody higher up  said the rep was out and said because of tunner/oil /and mufflers it is out of warrenty now  and hear i bought a extanted warranty is void
i payed for it and still paying on it they vioded that also
if i was a lawyer
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timo482

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Re: last Saturday my bike bleed out
« Reply #18 on: April 18, 2012, 07:38:58 PM »

this is the ugly side of the whole warranty vs modifications issue. :(

pay a lawyer and you may get the engine fixed - or mayby just get to pay the lawer

the paper work for the engine warranty and the paperwork for the extended service contract says that if its modified to be not street legal its not covered. super sucks but that IS the way it IS.

too bad all around, its going to cost a bit to fix it.

*sigh*

- you really should be able to get warranty coverage on electrical parts - they are not involved with the drive train

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timo482

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Re: last Saturday my bike bleed out
« Reply #19 on: April 18, 2012, 07:43:20 PM »

there IS one good thing to this whole disaster.

you could just put a 120 in there - the warranty issue is now a non issue, you can go as big as you want  ;D
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sadunbar

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Re: last Saturday my bike bleed out
« Reply #20 on: April 18, 2012, 07:46:45 PM »

It's the inconsistency of the application of the warranty by the mothership that is mind numbing...  Seemingly exact circumstances result in polar opposite decisions...

Out of curiosity, who did the disassembly of the motor?    :nixweiss:
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gabe

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Re: last Saturday my bike bleed out
« Reply #21 on: April 18, 2012, 07:48:26 PM »

It's the inconsistency of the application of the warranty by the mothership that is mind numbing...  Seemingly exact circumstances result in polar opposite decisions...

Out of curiosity, who did the disassembly of the motor?    :nixweiss:
dealer did it
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sadunbar

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Re: last Saturday my bike bleed out
« Reply #22 on: April 18, 2012, 07:51:00 PM »

dealer did it

Which dealer?  I don't think I'd want the tech who took it apart be the one putting it back together...  What a mess...   :nervous:
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gabe

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Re: last Saturday my bike bleed out
« Reply #23 on: April 18, 2012, 07:57:15 PM »

 its apart on a cart he did not make a mess
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VANAMAL

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Re: last Saturday my bike bleed out
« Reply #24 on: April 18, 2012, 08:13:41 PM »

 Lawyer time! Dons right about the lifters. You not supposed to just pull the camplate out and let the lifters fall.
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sadunbar

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Re: last Saturday my bike bleed out
« Reply #25 on: April 18, 2012, 08:18:40 PM »

its apart on a cart he did not make a mess


o.k. ....
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spydglide

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Re: last Saturday my bike bleed out
« Reply #26 on: April 18, 2012, 08:28:20 PM »

Is that what 'burned' oil looks like?  :nixweiss: Never seen that molassas look before. (well, not since the ole STP days)  spyder
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gabe

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Re: last Saturday my bike bleed out
« Reply #27 on: April 18, 2012, 08:33:52 PM »

 yes they said it got so hot it burned
 as far as the motor begin taken apart iam no a harley mech.
never build one but willing to learn
i have a lot of car time even build a 409
never been in a hd motor but before this is over i bet i will know more then i wish to
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Twolanerider

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Re: last Saturday my bike bleed out
« Reply #28 on: April 18, 2012, 08:45:42 PM »

yes they said it got so hot it burned
 as far as the motor begin taken apart iam no a harley mech.
never build one but willing to learn
i have a lot of car time even build a 409
never been in a hd motor but before this is over i bet i will know more then i wish to

409 is a tricky build.  Takes a good touch and long ring compressor to get the rings by those chambers in the cylinder.  Even trickier machining those cylinders.  Nothing tricky about working on the twin cam though.  A few tools unto itself for both work and machining.  But they're by no means radical. 

It had to have gotten very hot for that oil to look that bad.  That's nasty.  Obiously none of your external modifications could account for that.  I suppose an incredibly bad tuning effort could be blamed as some partial cause.  But you said the bike ran well.....

You can cancel the extended warranty for a pro-rated refund.  I'd still bitch at speak to Mother Harley for an explanation as to how your changes caused this problem.  The simple fact of having made the changes isn't enough.  The changes have to be the cause.

FWIW as some others have mentioned that disassembly is as nasty as the engine is dirty.  Someone took it apart either without care or already having decided it was shelled and it didn't matter.  Neither of which is the type of care you want to see from a tech doing internal engine maintenance.  Watch your back (and your bike) as all this progresses.
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Twolanerider

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Re: last Saturday my bike bleed out
« Reply #29 on: April 18, 2012, 08:47:52 PM »

Is that what 'burned' oil looks like?  :nixweiss: Never seen that molassas look before. (well, not since the ole STP days)  spyder

Ugly isn't it.  Seeing the pictures isn't all though.  If it looks like that the small the goes along with it is unmistakeable and unpleasant.  Nothing good about any of this.  Would be difficult to trust much of anything in the motor at this point.
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