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Author Topic: Round 6  (Read 25116 times)

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rheiner

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Re: Round 3
« Reply #30 on: March 10, 2014, 09:15:32 PM »

My SEUC5 went into limp mode on a trip and the local dealer it was towed to put in new terminal pins that connect into the throttle body. That solved the problem. From your descriptions it sounds like an intermittent problem which makes me believe it's electrical in nature.
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SmokeyJoe

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Re: Round 3
« Reply #31 on: March 11, 2014, 01:15:06 AM »

Went by the dealer, they were great and they are gonna pick the bike up today. 
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garretn

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Re: Round 3
« Reply #32 on: March 11, 2014, 06:57:12 AM »

My SEUC5 went into limp mode on a trip and the local dealer it was towed to put in new terminal pins that connect into the throttle body. That solved the problem. From your descriptions it sounds like an intermittent problem which makes me believe it's electrical in nature.

I had the same thing happen on my last bike.  Terminals fixed the issue but it was a rough trip getting it to the dealer. I was told they had a recall on that wiring issue but I have not been able to confirm this.
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SmokeyJoe

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Re: Round 3
« Reply #33 on: March 14, 2014, 02:00:03 PM »

Checked In on the bike today.  They replaced the ECM, but that did not cure the issue.  He said he is going to look at some of the sensors on the throttle body and actually ordered a TCA, that should be in Monday.

Sure hope they find the cure.
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SmokeyJoe

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Re: Round 3
« Reply #34 on: March 21, 2014, 05:15:27 PM »

So they did the TCA and that did not cure the issue.  The bike barely runs now.  This is really depressing.
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Cosmic Charlie

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Re: Round 3
« Reply #35 on: March 21, 2014, 05:36:26 PM »

Chasing an intermittent electrical problem could take a (your) life time to solve (like you need to hear that)
When it's running good - Trade It - MoCo built it - MoCo can fix it under warranty while you ride a new to you bike
Sorry - Again not what you want to hear
This doesn't help fix the bike but solves your problem
Not trying to be a wise ass - just one of many choices


I would ask the repairing dealer to offer you full retail value on trade-in and you'll buy a new bike for MSRP (or something like that) ... and in turn won't sue them ...

Maybe a MoCo District Rep will help push for this - wishful thinking
Maybe a Lawyer will give that idea a BIG push (Lemon Law) ?

ps - the dealer makes money each time the bike is in for a fix (BUT you lose your value because you can't drive it when it's laid up). The dealer can milk this forever if you don't PUSH for something - I'd send some lawyer certified mail to MoCo & the dealer so they'll take it more serious ...
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SmokeyJoe

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Re: Round 3
« Reply #36 on: March 23, 2014, 02:29:37 PM »

Cosmic Charlie, I wish that was an option.  I asked the Military sales folks that question and they said they have bought back some bikes, but they were during the first year.  My issues started after the first year.  Not sure how that would work out for me anyway as I have so much into the bike now.
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Cosmic Charlie

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Re: Round 3
« Reply #37 on: March 23, 2014, 02:40:36 PM »

rock & a hard place situation -

keep the dealer as a friend - you need him - what will happen after your 2 year warranty is up and the bike is still no right ? (sorry to bring it up)

best of luck to ya

you have a lot of patience !
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2009 FLTRSE3 Electric Orange RG SE 110
D&D Boss Fat Cats with Ghost Pipe
CeeBaileysSuperStepContour14"
TTS Tuner
Ohlin's #3-3
J&M 7 1/4's & 250 amp
Utopia Drivers Back Rest



Nothing Left To Do But Smile Smile Smile

SmokeyJoe

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Re: Round 3
« Reply #38 on: March 23, 2014, 02:50:46 PM »

Yes I think patience was my failure.  I kept believing/wanted to believe they had fixed it.  Not sure what will happen once the warranty is finished.
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grc

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Re: Round 3
« Reply #39 on: March 23, 2014, 02:59:16 PM »

rock & a hard place situation -

keep the dealer as a friend - you need him - what will happen after your 2 year warranty is up and the bike is still no right ? (sorry to bring it up)

best of luck to ya

you have a lot of patience !

Yes I think patience was my failure.  I kept believing/wanted to believe they had fixed it.  Not sure what will happen once the warranty is finished.

That's why you don't handle something like this just with the dealer.  File a complaint with H-D corporate by phone call (get a reference number) as well as by certified, return receipt mail.  Do the same with the military sales folks.  Don't let a dealer jerk you around for two years and then say tough chit, it's out of warranty.  Document everything, including each and every contact you've had with the dealership or Harley concerning the problem.  Talk to a lawyer before you let things go too far for one to be of much help.  Do not let this go beyond the two years without raising all sorts of hell with H-D.

Jerry
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Jerry - 2005 Cherry SEEG  -  Member # 1155

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SDCVO

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Re: Round 3
« Reply #40 on: March 23, 2014, 08:53:51 PM »

I don't think the buy back laws only apply to the first year but the the factory warranty period. I agree that you need to contact the moco and start some,thing going. your deal is just not right..
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Alan

SmokeyJoe

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Re: Round 3
« Reply #41 on: March 24, 2014, 09:17:35 AM »

So I am going to take the sound advice and contact the MoCo by phone/mail.  I went by the dealers who had worked on the bike and this is what they say (on paper) has been replaced.  Also he gave me a print out of all the current codes.

Sensor, Temp Manifold ABS, Press - 32319-07
Induction Module Kit - 27200002
Seal, Intake (2 each) - 26995-86B
Gasket, Backplate to Intake - 27948-08
Blank ECM - 34246-08B
Throttle Control Assembly - just installed on the bike but not on the documents

Codes:

P0122
P0120
P0220
P0222
P1510
P1511
P2122
P2135
P2138
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georgied

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Re: Round 3
« Reply #42 on: March 26, 2014, 11:58:53 AM »

I would definitely be seeing about purchasing an extended warranty unless they are going to take the bike back. The fact that you are experiencing this issue during the warranty period tells me they are on the hook to fix it no matter how long it takes. Problem is, once they fix it, what happenes if it pops back up again in another thousand miles?
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Georgied

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Re: Round 3
« Reply #43 on: March 26, 2014, 12:16:59 PM »

I would definitely be seeing about purchasing an extended warranty unless they are going to take the bike back. The fact that you are experiencing this issue during the warranty period tells me they are on the hook to fix it no matter how long it takes. Problem is, once they fix it, what happenes if it pops back up again in another thousand miles?

Harley would still be responsible for fixing the problem even if the bike was beyond the warranty period, as long as all the previous unsuccessful repair attempts were documented.  Not truly fixing something and waiting for the warranty to run out used to be a successful strategy for some companies back in the day, but the legal system is much different these days.

Jerry
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Cosmic Charlie

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Re: Round 3
« Reply #44 on: March 26, 2014, 12:33:07 PM »

Please note Smokey Joe is in Germany  ....
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