I am not always sure of some dealers, as I found my '15 CVO with the wrong passenger backrest installed on it, and when I ask why they had put the wrong one on, the salesman told me they had two different ones available. I knew this was not the case, and when walking into the dealership, I noticed my backrest on an Ultra, and pointed it out. He still had no clue, but it was resolved finally, anyway, make sure they check with the service department, since they put the bike together, or at least the parts that had to be put on.
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X2 on the back rest my 14 Cvo limited also came with the incorrect backrest, it came with the standard ultra one without the logo and stitching to match,dealer had not noticed either, had it switched over for me, beats me the amount staff across alot of dealerships that really don't know there products, they only stare at them every day and go to countless dealer meetings! My 10year old knows more than them, I kid you not!.
What made me spit is the service manager tried to "diss" it and say "well it's only a badge on it that makes it different" as if I should just accept it. I am sure if it was he who spent £30k on any thing he would want it to be right, duly I told him so.