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Author Topic: M8 sumpping problems stage 4 kit  (Read 17206 times)

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Skanman77

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M8 sumpping problems stage 4 kit
« on: November 25, 2017, 03:24:57 PM »

Hello new the the forum. I just purchased a 2017 CVO SG and I am now doing the stage 4 kit. I have read the service bulletin 1450. I asked my dealer about the oil pump and wet sumpping issue. The bulletin recommends upgrading the oil pump while putting the kit on. Does any one have any experience with this?
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Skanman77

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Re: M8 sumpping problems stage 4 kit
« Reply #1 on: November 25, 2017, 03:34:21 PM »

Hello new the the forum. I just purchased a 2017 CVO SG and I am now doing the stage 4 kit. I have read the service bulletin 1450. I asked my dealer about the oil pump and wet sumpping issue. The bulletin recommends upgrading the oil pump while putting the kit on. Does any one have any experience with this?
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J.D.

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Re: M8 sumpping problems stage 4 kit
« Reply #2 on: November 25, 2017, 04:17:58 PM »

Lots of info on the forum.  You definitely want to verify you get the upgraded oil pump.
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Skanman77

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Re: M8 sumpping problems stage 4 kit
« Reply #3 on: November 25, 2017, 05:11:31 PM »

Okay. Is that a pretty solid fix? The dealer is pretty good so I know I can verify the fix but I just don’t know enough about the M8 to feel good about it.
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J.D.

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Re: M8 sumpping problems stage 4 kit
« Reply #4 on: November 25, 2017, 06:16:12 PM »

Verdict is out.  I don't own one so I cannot comment further with first hand information.
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harleytacticalnut

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Re: M8 sumpping problems stage 4 kit
« Reply #5 on: November 27, 2017, 10:41:54 PM »

Stay away from Harley stage 4 upgrade for now. Save your money and wait. Trust me from first hand experience.
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spook120

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Re: M8 sumpping problems stage 4 kit
« Reply #6 on: November 28, 2017, 10:26:40 AM »

I am not sure I am comfortable with a blanket statement regarding stage 4 upgrades.  Mine runs well, does it without hassle or complaint.  I guess with any new technology there is a learning curve, might be steeper when it comes to HD stuff.  Anyway, my stage 4 kit with a stage 3 cam, TTS tune and Fullsac cores does everything I expect a bike to do without much drama.  Just my experience, yours might vary....
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pete s.

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Re: M8 sumpping problems stage 4 kit
« Reply #7 on: November 28, 2017, 08:14:58 PM »

I have 20,000 on mine and have had no problems. I did swap the cam out after about 1500 miles to a T-man 238.
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zkriegel

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Re: M8 sumpping problems stage 4 kit
« Reply #8 on: November 29, 2017, 11:28:17 AM »

I did the Stage 4 with 498 cam, auto tune and full exhaust and they installed a new oil pump at install.  Ran great for the first 500-600.  And at the beginning of this month it sumped.  Had the dealer come pick it up and confirm.  I informed them there was a new pump he said I had the newest but would look into it.  Three days later he called to say I was right and that they were going to install the new oil pump.  A week after that I got a call and they said the installed the new oil pump and its still sumping.  They were going to call the factory and get back to me.  That was a week ago.
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harleytacticalnut

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Re: M8 sumpping problems stage 4 kit
« Reply #9 on: December 05, 2017, 09:46:00 PM »

Good luck bro. Been there done that. Get ready for a battle.
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ltank

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Re: M8 sumpping problems stage 4 kit
« Reply #10 on: December 06, 2017, 04:48:22 PM »

I ride with a S&S V124. Problem solved
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zkriegel

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Re: M8 sumpping problems stage 4 kit
« Reply #11 on: January 22, 2018, 11:33:01 AM »

Well mine sumped again this weekend.  Dealer is picking up Thursday.  We will see what they say is the problem this time.
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Re: M8 sumpping problems stage 4 kit
« Reply #12 on: January 27, 2018, 10:24:16 AM »

What’s you’re engine build and when was your latest oil pump installed?
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zkriegel

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Re: M8 sumpping problems stage 4 kit
« Reply #13 on: January 29, 2018, 12:56:56 PM »

I did the Stage 4 with 498 cam, auto tune and full exhaust.  I have the latest revision oil pump.  Dealer just called and said they couldn't replicate the problem and had the factory rep out last week.  Their recommendation was to drive it without getting on it.  Lol because that is exactly why I paid $7k for a stage 4 kit, to ride it as if it was stock.
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J.D.

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Re: M8 sumpping problems stage 4 kit
« Reply #14 on: January 29, 2018, 01:47:14 PM »

Of course they can't.  I'd bet my left nut they haven't even ridden it.  All part of the jerk around they're going to put you through.

I'd ask them to put the bike on their Dyno (while you are present) and run it at speed under load for awhile.
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Re: M8 sumpping problems stage 4 kit
« Reply #15 on: January 29, 2018, 04:50:58 PM »

Well mine sumped again this weekend.  Dealer is picking up Thursday.  We will see what they say is the problem this time.

I did the Stage 4 with 498 cam, auto tune and full exhaust.  I have the latest revision oil pump.  Dealer just called and said they couldn't replicate the problem and had the factory rep out last week.  Their recommendation was to drive it without getting on it.  Lol because that is exactly why I paid $7k for a stage 4 kit, to ride it as if it was stock.

Good luck bro. Been there done that. Get ready for a battle.

When dealing with H-D warranty and technical problems it is probably best to deal directly with H-D and not let the dealership be the middle-man, especially when your dealership is staffed with incompetent A-holes.  As harleytacticalnut said, get ready for a battle.  It doesn't have to be that way, as some people have had their issues addressed without having to threaten lawsuits and open warfare, but in those cases the dealership was usually competent and helpful and supported the customer when dealing with H-D warranty issues.  Stick to your guns and go over some heads.

JMHO - Jerry

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harleytacticalnut

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Re: M8 sumpping problems stage 4 kit
« Reply #16 on: January 29, 2018, 08:07:42 PM »

When dealing with H-D warranty and technical problems it is probably best to deal directly with H-D and not let the dealership be the middle-man, especially when your dealership is staffed with incompetent A-holes.  As harleytacticalnut said, get ready for a battle.  It doesn't have to be that way, as some people have had their issues addressed without having to threaten lawsuits and open warfare, but in those cases the dealership was usually competent and helpful and supported the customer when dealing with H-D warranty issues.  Stick to your guns and go over some heads.

JMHO - Jerry

Great advice Jerry.
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zkriegel

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Re: M8 sumpping problems stage 4 kit
« Reply #17 on: January 30, 2018, 12:32:34 PM »

I have a call into the customer service line with a case number.  Hopefully they call back today.
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Re: M8 sumpping problems stage 4 kit
« Reply #18 on: February 10, 2018, 10:07:42 PM »

well I guess I am now a member of this unfortunate club. Last weekend I was "going hard" and noticed crazy heart coming out of the motor. When I stopped and checked the oil it didn't even register on the dipstick (no lights were on). I put in a quart and a half and then bike ran at about 50% power. I was out in the desert so I made it to the small town of Borrego Springs and called the dealer. They did come get me which was cool since I was over 100 miles away and then called me a couple days later and told me it sumped and motor trashed. I have a great relationship with this dealer (hopefully will be saying that after this is over) and only good news is they will let me do the stage 4 when they fix and just pay diff in parts. I got the bike in Oct 17 and the stage 4 was not available at the time.
Thank God I have a 2nd bike to ride while this "project" goes on. Who knows how long and who I will end up fighting with before I am back in the wind on this bike. Hate the thought of having to break in another fricking motor. The under 3000 rpm deal is complete torture to me!
This unfortunately is the 3rd motor I have trashed in the last 3 years. With JC retired and moved away I can't even blame him for this one...
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Alan

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Re: M8 sumpping problems stage 4 kit
« Reply #19 on: February 11, 2018, 01:59:45 AM »

good news is they will let me do the stage 4 when they fix and just pay diff in parts. I got the bike in Oct 17 and the stage 4 was not available at the time.
Sorry to hear about this, Alan.  Does your M8 have the Stage 3? (i'm guessing it does , but wanted to verify.)
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Re: M8 sumpping problems stage 4 kit
« Reply #20 on: February 11, 2018, 08:56:43 AM »

Wow, sorry to hear that Allan.  HD sure needs to figure out the real cause of this with their stage III and IV kits.
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harleytacticalnut

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Re: M8 sumpping problems stage 4 kit
« Reply #21 on: February 11, 2018, 10:12:39 AM »

I am so sorry to hear that another one failed. I hope the dealer takes better care of you than what my local dealer did when my 17 FLHXSE were sumping. Bought my second 17’ FLHXSE on June 3 2017. Dropped off to dealer for stage 4 kit and total black out of the bike on June 5 . Got bike back July 3. Rode it for 3 hours on July 4 when bike started sumping. Turned bike back into dealer on July 5. Got bike back aug 9, bike still sumping. Took bike back to dealer aug 11 and factory rep met on aug 19. Got my bike back sept 21. I went on my annual season ending tail of the dragon, cherohala skyway, moonshiners 28 run on sept 25 to have my bike start sumping again. When I went to return my bike for sumping related issues the dealer banned me from the property because he said he couldn’t make me happy no matter what they did. Total BS from POS Canadian owner that weaseled his way into this local dealership. I ended up cutting my loses on that POS and traded in my second 17’ FLHXSE on Dec 13 for the 18 FLTRXSE in gunship gray. I love the color as well as the bike. Suits my style perfect. I made a promise not to get into stage upgrades on this one because of how much I lost on the last 2-FLHXSE I bought in 17. But I have put just as much $$$ into this one as I did the last 2. Except for engine mods. It’s killing me as I am craving for more but then I know what would be involved with those upgrades but Then I read posts like this that make me want to stay the course for now. I truely feel your pain because I bought 2 of those bikes last year and lost most of my riding season dealing with the sumping BS. Problem was I traded in my 13 cvo breakout and my 12 FLHTK so I didn’t have a back up bike anymore. Glad to hear that you have another ride because I got a feeling you may need it brother. Good luck and hope your local dealer is much more professional to deal with.
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Re: M8 sumpping problems stage 4 kit
« Reply #22 on: February 11, 2018, 12:11:40 PM »

well I guess I am now a member of this unfortunate club. Last weekend I was "going hard" and noticed crazy heart coming out of the motor. When I stopped and checked the oil it didn't even register on the dipstick (no lights were on). I put in a quart and a half and then bike ran at about 50% power. I was out in the desert so I made it to the small town of Borrego Springs and called the dealer. They did come get me which was cool since I was over 100 miles away and then called me a couple days later and told me it sumped and motor trashed. I have a great relationship with this dealer (hopefully will be saying that after this is over) and only good news is they will let me do the stage 4 when they fix and just pay diff in parts. I got the bike in Oct 17 and the stage 4 was not available at the time.
Thank God I have a 2nd bike to ride while this "project" goes on. Who knows how long and who I will end up fighting with before I am back in the wind on this bike. Hate the thought of having to break in another fricking motor. The under 3000 rpm deal is complete torture to me!
This unfortunately is the 3rd motor I have trashed in the last 3 years. With JC retired and moved away I can't even blame him for this one...

Sorry to hear you've joined the "club". After my own 2 stage 4 117s failed due to sumping (2017 CVO Limited), I'm now on my 3rd factory engine. Still currently stock and I'm struggling whether I should do the stage 4 upgrade on this 3rd engine. HD will upgrade the engine to stage 4 at no charge to me plus fully warranty the newly upgraded engine for 7 yrs. OR they will full refund my cost of all the Stage 4 parts but NOT the installation labor.

They don't make it easy. Still waiting to hear that they got a REAL solution to the sumping before diving back in again. Good luck with YOUR project.
« Last Edit: February 11, 2018, 12:14:24 PM by Heatwave »
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Twolanerider

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Re: M8 sumpping problems stage 4 kit
« Reply #23 on: February 11, 2018, 12:29:15 PM »

Sorry to hear you've joined the "club". After my own 2 stage 4 117s failed due to sumping (2017 CVO Limited), I'm now on my 3rd factory engine. Still currently stock and I'm struggling whether I should do the stage 4 upgrade on this 3rd engine. HD will upgrade the engine to stage 4 at no charge to me plus fully warranty the newly upgraded engine for 7 yrs. OR they will full refund my cost of all the Stage 4 parts but NOT the installation labor.

They don't make it easy. Still waiting to hear that they got a REAL solution to the sumping before diving back in again. Good luck with YOUR project.

Can't help but have some morbid curiosity.  Did HD put those offers in writing or put a time limit on your choices?
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Re: M8 sumpping problems stage 4 kit
« Reply #24 on: February 11, 2018, 12:34:12 PM »

Can't help but have some morbid curiosity.  Did HD put those offers in writing or put a time limit on your choices?

Offered verbally by the HD Regional Rep that has reviewed my entire case. He then wrote email to me with the same offer. At first he said NO on the 7 year coverage of my stage 4 upgrade but after the second failure, he went back to MoCo and they agreed to update my VIN to show that all the stage 4 parts are included once I make the next stage 4 upgrade.
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Re: M8 sumpping problems stage 4 kit
« Reply #25 on: February 11, 2018, 10:58:57 PM »

Sorry to hear about this, Alan.  Does your M8 have the Stage 3? (i'm guessing it does , but wanted to verify.)
Yes, stage 3 on it
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Re: M8 sumpping problems stage 4 kit
« Reply #26 on: February 11, 2018, 11:17:12 PM »

Has anyone had or heard of this problem on the 2018 117" CVO"S?
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Re: M8 sumpping problems stage 4 kit
« Reply #27 on: February 12, 2018, 01:24:45 AM »

Has anyone had or heard of this problem on the 2018 117" CVO"S?
When I talked to service mgr I asked him if he has seen this with either the upgraded oil pump or on the 18's which came with it and he said he had not for what ever that is worth
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Re: M8 sumpping problems stage 4 kit
« Reply #28 on: February 12, 2018, 08:33:56 AM »

I asked the local dealer about sumping, brake, and compensator issues in the newer bikes during a recent open house.

Sumping - " Heard about that on the very early M8 but we didn't see any, new oil pump fixed that."
Brakes - "Fluid changes every 2 years you'll be fine."
Compensator - "What issue?  Haven't heard of this or seen any yet."
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Re: M8 sumpping problems stage 4 kit
« Reply #29 on: February 12, 2018, 08:47:09 AM »

I asked the local dealer about sumping, brake, and compensator issues in the newer bikes during a recent open house.

Sumping - " Heard about that on the very early M8 but we didn't see any, new oil pump fixed that."
Brakes - "Fluid changes every 2 years you'll be fine."
Compensator - "What issue?  Haven't heard of this or seen any yet."

Same old stories from most dealership personnel regarding any issues.  Harley has trained them well over the years, not in how to actually diagnose and fix stuff, but in how to obfuscate and outright lie to consumers.  Fits right in with the "that's normal, they all do that, it's supposed to be that way" line of BS people have been getting for decades.  Oh yeah, and as long as you pay us through the nose to change fluids every time you turn around you might not have certain problems.  No guarantee though, just take our word for it.

Jerry
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Re: M8 sumpping problems stage 4 kit
« Reply #30 on: February 12, 2018, 11:27:15 AM »

I picked mine back up from the dealer this weekend.  They put another oil pump in it with a different build date.  I am starting to become concerned with what kind of damage is being done when the sumping occurs.  It didn't feel like it was make the same power as before when riding it home.
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Re: M8 sumpping problems stage 4 kit
« Reply #31 on: February 12, 2018, 11:53:49 AM »

I picked mine back up from the dealer this weekend.  They put another oil pump in it with a different build date.  I am starting to become concerned with what kind of damage is being done when the sumping occurs.  It didn't feel like it was make the same power as before when riding it home.

If the dealer is just throwing a new pump in without thoroughly checking for engine damage, that's not how it's supposed to be done.  See if you can find out what they did (and didn't) actually do.

Jerry
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Re: M8 sumpping problems stage 4 kit
« Reply #32 on: February 12, 2018, 01:13:10 PM »

Has anyone had or heard of this problem on the 2018 117" CVO"S?

I think its safe to assume there are 2018s with the same sumping problem since the Oct update to SB1450 was modified to covering the 2018 bikes.
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Re: M8 sumpping problems stage 4 kit
« Reply #33 on: February 13, 2018, 08:27:37 AM »

The latest bulletin indicates that bike built up to 10/10/2018 can experience sumping, this includes softtails. 

I hope this is not like the 110 lifter issue that was never fixed
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Re: M8 sumpping problems stage 4 kit
« Reply #34 on: February 15, 2018, 11:39:56 PM »

Finally heard back from HD and they are shipping new motor to dealer with same ID numbers so no DMV work needed. As I said before dealer letting me put in stage 4 for difference in parts. I tried to get HD to cover stage 4 on original warranty with ESP but they have said no. Dealer has agreed to cover labor for the 1 yr warranty that stage 4 parts are covered for but of course I am worried about "after that". Today dealer did go the district mgr to see if he could get him to cover but I just don't think they will do it.
Of course the smart thing for me to do is just have them do the stage 3 and not worry about it but of course when it comes to me and motorcycles I never ever do the smart thing...
I am relieved that HD approved a new motor and I will not have to fight with them
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Re: M8 sumpping problems stage 4 kit
« Reply #35 on: February 16, 2018, 08:42:05 AM »

Glad your getting the new Motor Alan.  Hope the new oil pump solves the issue and you will not have to worry.
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Re: M8 sumpping problems stage 4 kit
« Reply #36 on: February 16, 2018, 07:10:05 PM »

I tried to get HD to cover stage 4 on original warranty with ESP but they have said no. Dealer has agreed to cover labor for the 1 yr warranty that stage 4 parts are covered for but of course I am worried about "after that". Today dealer did go the district mgr to see if he could get him to cover but I just don't think they will do it.
Of course the smart thing for me to do is just have them do the stage 3 and not worry about it but of course when it comes to me and motorcycles I never ever do the smart thing...
I am relieved that HD approved a new motor and I will not have to fight with them
red: Don't have a lot of confidence in their parts, do they?  Yeah, you're past the 60 days when they cover the mods on warranty + ESP, but since they're doing this replacement under warranty b/c of a defect in parts that are covered under both warranty + ESP, it isn't such a stretch to continue coverage into ESP.  Then again it is HD.   :oops:
« Last Edit: February 16, 2018, 07:44:50 PM by Para Bellum »
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Re: M8 sumpping problems stage 4 kit
« Reply #37 on: February 16, 2018, 07:18:46 PM »

I have a 2017 SG CVO with the stage 4 kit. I have 25500 miles on it with no oil pump issues. Paired with BASSONI’s 2 into 1 pipe you have a real white knuckle ride.


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Re: M8 sumpping problems stage 4 kit
« Reply #38 on: February 16, 2018, 08:32:36 PM »

Finally heard back from HD and they are shipping new motor to dealer with same ID numbers so no DMV work needed. As I said before dealer letting me put in stage 4 for difference in parts. I tried to get HD to cover stage 4 on original warranty with ESP but they have said no. Dealer has agreed to cover labor for the 1 yr warranty that stage 4 parts are covered for but of course I am worried about "after that". Today dealer did go the district mgr to see if he could get him to cover but I just don't think they will do it.
Of course the smart thing for me to do is just have them do the stage 3 and not worry about it but of course when it comes to me and motorcycles I never ever do the smart thing...
I am relieved that HD approved a new motor and I will not have to fight with them

Glad to hear they are doing the right thing. If they won’t cover the stage 4 then that’s a sign that you shouldn’t either. Just saying from lessons learned the hard way. And lots of $$$$ lost
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Re: M8 sumpping problems stage 4 kit
« Reply #39 on: March 07, 2018, 12:02:53 AM »

Finally heard back from HD and they are shipping new motor to dealer with same ID numbers so no DMV work needed. As I said before dealer letting me put in stage 4 for difference in parts. I tried to get HD to cover stage 4 on original warranty with ESP but they have said no. Dealer has agreed to cover labor for the 1 yr warranty that stage 4 parts are covered for but of course I am worried about "after that". Today dealer did go the district mgr to see if he could get him to cover but I just don't think they will do it.
Of course the smart thing for me to do is just have them do the stage 3 and not worry about it but of course when it comes to me and motorcycles I never ever do the smart thing...
I am relieved that HD approved a new motor and I will not have to fight with them
New motor is in with stage 4 installed and looks like will be done tomorrow. Now begins the torture of the break in begins. I have a appointment set up with the tuner in a couple of weeks to dial it all in with the TTS so at least there is a definite end to the pain..
Boy do I hope this one doesn't sump!!
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Re: M8 sumpping problems stage 4 kit
« Reply #40 on: March 07, 2018, 08:23:07 AM »

How can someone tell the manufacture date of the engine? Is there a code on the engine or serial # ?
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Re: M8 sumpping problems stage 4 kit
« Reply #41 on: March 28, 2018, 02:41:01 PM »

I have a buddy that has a 2017 cvo street glide with satge 4 kit ,On his 6th motor with only 8500 miles on the bike.Thank god Harley covered everything ,had to give him a new stage 4 kit everytime.,Has 700 miles on new motor,hopefully will hold up this time.Reason I'm staying with my 110 for now.Will let you guys go through the head aches of the new motor.lol
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J.D.

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Re: M8 sumpping problems stage 4 kit
« Reply #42 on: March 28, 2018, 03:15:02 PM »

6th engine in 8500 miles???

WTF.
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Re: M8 sumpping problems stage 4 kit
« Reply #43 on: April 03, 2018, 01:38:54 AM »

2017 CVO Street Glide Stage 4. On March 27th, I was riding from Seattle to LA. I didn't make it to LA on my bike, to say the least. It was cold and rainy when we left. I got about 700 mile south to Redding CA. My buddies and I pulled up to an In-N-Out for a bite. The weather was about 80 degrees. After eating, I sat on my bike idling while my buddies got ready. We took off and hit I-5 south. As we do, we hit the highway full throttle, but this time, my bike was in limp mode. I had no power. I dropped to 5th, 4th, 3rd trying to hit 70mph. I read all the forums so I assumed sumping. I got about 20 miles south of Redding before I decided to call it and pulled over. The bike was hot, about 287 degrees. It had a weird smell, bit no oil leaks. I had the bike towed close to a dealership in Chico, CA. The dealership was closed, so I stayed at a motel 6. The next day, I rode the bike in limp mode to the dealership. I explained to the dealership that I believed I was having sumping issues and caught it before the rear cylinder blew. I told them to order an oil pump and I would deal with warranty issues later. I rented a 2016 Ulta Limitedfor 4 days with an awesome military discount of $100 a day and rode to 430 miles to LA. While in LA, dealership called and told me they couldn't find any issues, but that the EITMS kicked on while riding and wouldn't turn off. They told me that they disabled the EITMS and the bike was running perfect. I argued and told them to order me an oil pump because I didn't want to deal with being stranded (I read all the oil sumping issues, so I know what's going on).  I still had another 700 miles from Chico to Seattle. I got back to Chico, returned the rental bike that I had paid for 4 days but only used it for 3 days. The dealership decided not to refund me the extra day to call it even for the work they did on the bike (I have the power vision tuner on my bike). So $100 bucks for 4 hours of diagnostics. Anyway, rode the bike all 700 miles with the EITMS off, and she ran strong.

Lesson Learned:
1. Listen to the professionals!
2. If the bike goes into limp mode, pull over when it's safe and stop riding.
3. Check the status of the EITMS
« Last Edit: April 03, 2018, 01:49:43 AM by JaronCVO »
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Re: M8 sumpping problems stage 4 kit
« Reply #44 on: April 03, 2018, 08:42:49 AM »

.................................................................

Lesson Learned:
1. Listen to the professionals!
2. If the bike goes into limp mode, pull over when it's safe and stop riding.
3. Check the status of the EITMS

1. Listen to the "professionals" but don't automatically assume they actually know anything or are telling you the truth, especially if they are Harley dealership people.  The word professional only means they get paid for what they do, not that they are right or infallible.

2. If the bike goes into limp mode, pull over safely and check the diagnostic codes.  There is a big difference between limp mode and what happens when the engine is sumping.

3. EITMS does not normally affect anything but idle while the bike is sitting still.  If it really did kick in and cut off the rear cylinder while riding, there is something seriously wrong.  Don't just turn it off and keep on keeping on, get it fixed by a competent shop.  The one you left the bike at should have dug deeper and found out what was really wrong, not just turn off EITMS and declare it OK.

JMHO - Jerry
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Re: M8 sumpping problems stage 4 kit
« Reply #45 on: April 03, 2018, 10:08:42 AM »

I have to question a HD dealer that is presented with a bike stuck in limp mode and their “fix” is to just disable that feature.  This is akin to your car’s check engine light going off and the dealer’s fix is to put a piece of tape over the light.
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Re: M8 sumpping problems stage 4 kit
« Reply #46 on: April 03, 2018, 10:18:56 AM »

I have to question a HD dealer that is presented with a bike stuck in limp mode and their “fix” is to just disable that feature.  This is akin to your car’s check engine light going off and the dealer’s fix is to put a piece of tape over the light.

Exactly what I was thinking, Mark.  So you paid for a feature that isn't working and the fix is to disable it...problem solved?  Wow... :nixweiss:
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Re: M8 sumpping problems stage 4 kit
« Reply #47 on: April 03, 2018, 11:45:26 AM »

1. Listen to the "professionals" but don't automatically assume they actually know anything or are telling you the truth, especially if they are Harley dealership people.  The word professional only means they get paid for what they do, not that they are right or infallible.

2. If the bike goes into limp mode, pull over safely and check the diagnostic codes.  There is a big difference between limp mode and what happens when the engine is sumping.

3. EITMS does not normally affect anything but idle while the bike is sitting still.  If it really did kick in and cut off the rear cylinder while riding, there is something seriously wrong.  Don't just turn it off and keep on keeping on, get it fixed by a competent shop.  The one you left the bike at should have dug deeper and found out what was really wrong, not just turn off EITMS and declare it OK.

JMHO - Jerry

I agree with what you are saying to a point. My bike has the power vision, due to the fact I didn't bring the monitor with me on my trip, the dealership couldn't complete a full diagnostics. I been reading all about sumping issues, my bike was having all the same characteristics described: 50 percent power, really hot, weird burning oil smell, the oil even appeared low, the engine didn't sound normal.
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Re: M8 sumpping problems stage 4 kit
« Reply #48 on: April 03, 2018, 11:54:31 AM »

Exactly what I was thinking, Mark.  So you paid for a feature that isn't working and the fix is to disable it...problem solved?  Wow... :nixweiss:

The dealership couldn't diagnose the problem due to the aftermarket software on my bike because I didn't have the Power Vision monitor. The issue is resolved and it got me home. Now I just have to wait for the rain to stop and I can take the bike to my tuner. There are a lot of features on bikes that we pay for and take off, exhaust, factory speakers, handle bars, factory engine tuning... to name a few. For dyno runs, the parade idle gets in the way.
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Re: M8 sumpping problems stage 4 kit
« Reply #49 on: April 03, 2018, 01:03:18 PM »

The dealership couldn't diagnose the problem due to the aftermarket software on my bike because I didn't have the Power Vision monitor. The issue is resolved and it got me home. Now I just have to wait for the rain to stop and I can take the bike to my tuner. There are a lot of features on bikes that we pay for and take off, exhaust, factory speakers, handle bars, factory engine tuning... to name a few. For dyno runs, the parade idle gets in the way.

Very true, but that's the owner's choice to do so.  Repairs by disabling ain't kosher.  However, getting the thing home was important, too, so if disabling it temporarily so you could get it home worked, there you go.  Having the dealership say it's fixed by disabling would be the issue I'd have if it were mine.

I've got a questions for Jerry (grc).  Isn't the EITMS run through the bike ECM?  If they could get to the ECM program to deactivate the EITMS so Jaron could get home, what kept them from actually diagnosing the actual problem for him?
« Last Edit: April 03, 2018, 01:05:30 PM by Haird »
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Re: M8 sumpping problems stage 4 kit
« Reply #50 on: April 03, 2018, 01:12:56 PM »

Something seems a little off -  the EITMS can be deactivated at the throttle grip manually or by the software currently available like PowerVision, TTS, Direct Link etc. and mother Harley’s Digital Tech

PowerVision doesn’t lock the ECM so unsure why they couldn’t either manually turn off EITMS or do any testing with the digital tech.   That part makes no sense.   Only TTS afaik locks any portion of the ECU.

The part about they couldn’t access the ECU for testing needs to be better understood.
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Re: M8 sumpping problems stage 4 kit
« Reply #51 on: April 03, 2018, 03:22:37 PM »

Something seems a little off -  the EITMS can be deactivated at the throttle grip manually or by the software currently available like PowerVision, TTS, Direct Link etc. and mother Harley’s Digital Tech

PowerVision doesn’t lock the ECM so unsure why they couldn’t either manually turn off EITMS or do any testing with the digital tech.   That part makes no sense.   Only TTS afaik locks any portion of the ECU.

The part about they couldn’t access the ECU for testing needs to be better understood.

Not sure why they couldn't or didn't want to troubleshoot someone else tune. But being a traveler, all they did was check all the machinery, check for metal shavings in the oil, compression on the pistons, listen to the oil pump, and whatever else they do. All checked out good, for some reason or another, the EITMS kicked on while riding and wouldn't turn off by itself. Being 700 miles from home, all I wanted to do was get her home without being stranded. I've lost confidence in the parade idle function and happy to have it disabled. At the end of the day, I'm rarely ever in traffic and I have been wanting the EITMS permanently disabled for a while.

Anyway, I'm not here to diagnose why the EITMS kicked on. I'm sharing my experience so if it happens to you, you know to check the EITMS to see if it's enabled while riding. My bike didn't have any lights on the dash or any indication that something was off. The characteristics are all the same with oil sumping with the exception of smoke from the exhaust. There is a youtube video on how to disable the EITMS if you run into the same problem. One of my club brothers blew his engine (2017 stage 4) the same day coming from Houston to AZ. They say he kept going when his bike went into limp mode or running on 50 percent power.
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Re: M8 sumpping problems stage 4 kit
« Reply #52 on: April 06, 2018, 02:07:56 AM »

My 2018 FLHXS Stage 4 w/1600+ miles sumped over the weekend. Never even heard of “sumping”. Now I know too much about it. Was on highway, started running rough, lost power, engine braking, didn’t sound or feel right, 1 3/4 quarts low...the day before it was full which made no sense. Same exact story as everyone else. My dealer picked it up Tuesday. The bike was bought end of August 2017, I now know about the SB 1450 7th revision from 11-15-17. Bike was at dealer for 4 months for all the fit mods I need as a left leg BK amputee. Got it back in January, I do ride year round. I couldn’t be happier with these guys, excellent dealer, phenomenal service department, takes great care of me. I’m the guy from the 3-8-09 Accident thread on this forums Rider Down area. Confidence in my dealer is 1000% all ways around. Hoping Harley makes it right on their end too. Fingers crossed.
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Re: M8 sumpping problems stage 4 kit
« Reply #53 on: September 04, 2018, 06:54:44 AM »

well I guess I am now a member of this unfortunate club. Last weekend I was "going hard" and noticed crazy heart coming out of the motor. When I stopped and checked the oil it didn't even register on the dipstick (no lights were on). I put in a quart and a half and then bike ran at about 50% power. I was out in the desert so I made it to the small town of Borrego Springs and called the dealer. They did come get me which was cool since I was over 100 miles away and then called me a couple days later and told me it sumped and motor trashed. I have a great relationship with this dealer (hopefully will be saying that after this is over) and only good news is they will let me do the stage 4 when they fix and just pay diff in parts. I got the bike in Oct 17 and the stage 4 was not available at the time.
Thank God I have a 2nd bike to ride while this "project" goes on. Who knows how long and who I will end up fighting with before I am back in the wind on this bike. Hate the thought of having to break in another fricking motor. The under 3000 rpm deal is complete torture to me!
This unfortunately is the 3rd motor I have trashed in the last 3 years. With JC retired and moved away I can't even blame him for this one...
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Re: M8 sumpping problems stage 4 kit
« Reply #54 on: September 04, 2018, 07:02:12 AM »

Bought a 2018 CVO StreetGlide from Boston HD on June 29th
after 400mi the bike experienced a 50% power loss after riding on the highway for an hour
the situation corrected itself when the bike cooled
Dealer looked at the bike and said nothing was wrong.
Installed a stage 4 kit and the problem came back again
Also the power fades when the motor warms up on the highway
Now I am getting a high pitched screeching noise from the motor under full throttle when the motor is hot .

I know the motor is sumping yet the dealer refuses to do the proper fix
Anyone have a similar issue ?
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Re: M8 sumpping problems stage 4 kit
« Reply #55 on: September 04, 2018, 08:22:07 AM »

Bought a 2018 CVO StreetGlide from Boston HD on June 29th
after 400mi the bike experienced a 50% power loss after riding on the highway for an hour
the situation corrected itself when the bike cooled
Dealer looked at the bike and said nothing was wrong.
Installed a stage 4 kit and the problem came back again
Also the power fades when the motor warms up on the highway
Now I am getting a high pitched screeching noise from the motor under full throttle when the motor is hot .

I know the motor is sumping yet the dealer refuses to do the proper fix
Anyone have a similar issue ?

Have you contacted H-D Corporate yet, and if no why not?  Everything you mentioned is abnormal, unacceptable, and a pretty sure sign that engine will soon be toast.  Your dealership is either incompetent or  :nixweiss:.

Jerry
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Re: M8 sumpping problems stage 4 kit
« Reply #56 on: September 05, 2018, 06:30:40 PM »

any 19's havin problem yet?, i fixing to get one, hope all is well in harley land :nixweiss:
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Re: M8 sumpping problems stage 4 kit
« Reply #57 on: September 06, 2018, 05:21:28 PM »

There is a good series of articles in the current issue of American Iron that talks about the stage 3/4 sumping issues for some of the CVO M8's and the other less common issue of the transmission fluid migrating into the primary.
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Re: M8 sumpping problems stage 4 kit
« Reply #58 on: September 07, 2018, 08:08:45 AM »

There is a good series of articles in the current issue of American Iron that talks about the stage 3/4 sumping issues for some of the CVO M8's and the other less common issue of the transmission fluid migrating into the primary.
Sure is the last two issues have been covering it.  Very interesting. 
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Re: M8 sumpping problems stage 4 kit
« Reply #59 on: September 07, 2018, 06:01:57 PM »

Sure is the last two issues have been covering it.  Very interesting.
Yup, with the Euro 4 standards going in, they are giving the old pushrod engine another year or two before it goes away.
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Re: M8 sumpping problems stage 4 kit
« Reply #60 on: September 08, 2018, 06:35:40 PM »

I have a early October 2018 CVO Ultra Limited had stage lV installed I asked if it came with new oil pump they said it did after break in and dyno tune it sumped. They told me that bikes after 10 October had the new pumps already and he just took it that mine was the new pump so they replaced it @ 3500 miles. Now at 8000 miles it sumped again I took it in and he said he just got new service bulletin that they now have another oil pump and that H-D is telling them to tear it down and check the cylinders for good cross hatch and no damage when it’s in mine is good. Waiting to pick up bike next week and try again. They know there is a big problem with sumping, I’m just hoping they finally get it fixed cause I do like the stage lV in it.
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Re: M8 sumpping problems stage 4 kit
« Reply #61 on: September 13, 2018, 01:52:10 PM »

I have a early October 2018 CVO Ultra Limited had stage lV installed I asked if it came with new oil pump they said it did after break in and dyno tune it sumped. They told me that bikes after 10 October had the new pumps already and he just took it that mine was the new pump so they replaced it @ 3500 miles. Now at 8000 miles it sumped again I took it in and he said he just got new service bulletin that they now have another oil pump and that H-D is telling them to tear it down and check the cylinders for good cross hatch and no damage when it’s in mine is good. Waiting to pick up bike next week and try again. They know there is a big problem with sumping, I’m just hoping they finally get it fixed cause I do like the stage lV in it.

Whats the latest on your engine?
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