Like many here, I am a very long time rider and purchaser of new Harleys--26 to date. I currently own a 2006 Destroyer VRXSE and a 2010 CVO Street Glide FLHXSE.
In my experience, I agree that the 2010 CVO Street Glide is both one of the best motorcycles I have owned and at the same time has the distinction of having the most issues of all of the 25 other new Harleys I have owned. I posted my experiences in the Street Glide Issues topic thread so I won't repeat them here.
Using a proactive approach, I have resolved everything but the paint issues. The resolution to this problem is awaiting approval from the Harley Zone Representative to replace the parts (now going on 3 weeks).
This issue in my experience, is one that wouldn't be detected in the inspection process during the paint preparation process. It needed to "surface" like it has in about 3 months after painting.
However the lessons learned here for Harley should be directed to the lack of use of rubber gloves and/or a final wiping process to remove finger prints and oil from the surface prior to painting.
The second part in my assessment is attributed to the current financial straits the Motor Company is in that requires approval from a Harley representative for all paint issues that are returned under warranty.
With the reduction of these people on their payroll, its kind of like the old days in the wild west that required waiting for the circuit judge to show up in town before a trial can be held.
At this point I have no idea when I can expect approval and the parts will show up. I'll provide more updates for the benefit of others who may experience this issue as I receive more information.
I think we will all agree with this example that newer buyers as opposed to long time buyers would become disenchanted and would not buy another product from Harley. Longtime buyers like me may agree that you remain diligent and ride it out.
When this issue is resolved, I believe there won't be any more issues to resolve and I'll continue enjoying this bike as most all of you are.
Parts and Upgrades agree that we CVO Street Glide owners should have received the upgraded radio.
I also agree with the assessment that the lowers and tour pack are not part of the Street Glide's intended design. But they are part of one of the other touring platforms.
Some who elected to add these parts may have received a better value if they had purchased the CVO Ultra and made it somewhat a Street Glide.
However, in the end personalization of your bike is your business and your option. I believe it's a huge part of the fun with this hobby. I know I enjoy it. But it is an expensive "mistress" to say the least.
I appreciate the opportunity to rationally exchange views about these issues and riding experiences.