So, HD DOES read our forums?!?
I have NO idea whether HD reads this forum.
I made an appointment with the factory rep at a dealer he was going to visit in his normal schedule so I could get the process of obtaining replacement parts started ASAP.
The other way is go to the dealer, argue with them, agree to disagree and then ask for the factory rep who may not be in the area for another month or so. I just cut the process off at the pass since virtually none of the paint warranty parts are being replaced these days without a factory rep approval.
ON THE OTHER HAND--I am also a member of a V-Rod Forum and have owned 2 of those monsters. On one occasion we members were discussing what the new models would look like and the usual speculation was taking place. One member said "he happened to have the correct inside information directly from a HD Factory employee". I responded that if he did get the information from that person they would be either fired or shot!!
The next day I had a reply posting just below mine from "Willie "G" himself saying that I was correct. So who knows who is lurking around these sites.....
Regards