Please login or register.

Login with username, password and session length
Advanced search  

Author Topic: MY2024-1 Dealer POI software update  (Read 598 times)

0 Members and 1 Guest are viewing this topic.

Stewie_FL

  • Newbie
  • *
  • Offline Offline
  • Posts: 46
  • www.CVOHARLEY.com
    • FL

MY2024-1 Dealer POI software update
« on: May 29, 2023, 04:25:52 AM »

Hello everyone,
Ok, so updated my GTS system software to the newest version successfully, then updated my maps to the 2024 version successfully, (why you ask, I don't know) now when I try to update my Dealer POI software it states "authenticating update image, remove usb device to cancel" and just sits there. Waited so long I killed the battery.  Now I have to buy a battery charger.
Anyone else having a problem with the new 2024 Dealer POI software update?
Thanks.
Logged
2020 CVO Ultra Limited
2011 Heritage Softail Classic

Past

1975 Suzuki TS125
1978 Honda CB750K
1991 Kawasaki ZX6
1992 Suzuki GSXR1100
1995 Honda Goldwing Anniversary Edition
1999 Suzuki GSX1300R Hayabusa
2000 Yamaha Road Star 1600
2017 Street Glide Special

KGB

  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 1230
  • www.CVOHARLEY.com
    • OH


    • CVO1: 2016 FLHXSE Carbon Crystal with Phantom Flames
    • CVO2: 2019 FLHTKSE Magnetic Grey/Wineberry w Red Pepper
Re: MY2024-1 Dealer POI software update
« Reply #1 on: May 29, 2023, 08:56:25 AM »

Hello everyone,
Ok, so updated my GTS system software to the newest version successfully, then updated my maps to the 2024 version successfully, (why you ask, I don't know) now when I try to update my Dealer POI software it states "authenticating update image, remove usb device to cancel" and just sits there. Waited so long I killed the battery.  Now I have to buy a battery charger.
Anyone else having a problem with the new 2024 Dealer POI software update?
Thanks.

Go to:

https://serviceinfo.harley-davidson.com/sip/content/document/view?id=1770125077314921815

and download the file for GTS NA to your desktop, then open and drag SWD file out, drag both files in thumb drive separately, plug into bike and follow the instructions, the newest version of POI is 2022-1
Logged
2018 MITM Eureka Springs
2018 WV GTG
2018 Maggie Valley GTG
2019 MITM Eureka Springs
2019 Maggie Valley GTG
2020 Maggie Valley GTG
2021 WV GTG
2021 Maggie Valley GTG
2022 Ohio GTG
2023 1/2 Maggie Valley GTG

WildClyde

  • Full CVO Member
  • ***
  • Offline Offline
  • Posts: 126
  • 2016 FLHXSE
Re: MY2024-1 Dealer POI software update
« Reply #2 on: May 29, 2023, 10:55:19 AM »

I went though the same exercise - I purchased and successfully installed the NA-MY2024-1 maps. Then I tried to install the MY24 POI through the Harley Davidson Toolbox app (which said that it was available). I received the same "Authenticating update image..." message on the bike. I called Harley support and they said that the MY24 POI is not available yet and that when it will be available it will be listed on the Software Update area of the Harley website. The Toolbox app is a joke.
Logged

KGB

  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 1230
  • www.CVOHARLEY.com
    • OH


    • CVO1: 2016 FLHXSE Carbon Crystal with Phantom Flames
    • CVO2: 2019 FLHTKSE Magnetic Grey/Wineberry w Red Pepper
Re: MY2024-1 Dealer POI software update
« Reply #3 on: May 29, 2023, 10:58:15 AM »

You don't use the toolbox to update POI, click on the link I posted


Sent from my iPhone using Tapatalk
Logged
2018 MITM Eureka Springs
2018 WV GTG
2018 Maggie Valley GTG
2019 MITM Eureka Springs
2019 Maggie Valley GTG
2020 Maggie Valley GTG
2021 WV GTG
2021 Maggie Valley GTG
2022 Ohio GTG
2023 1/2 Maggie Valley GTG
 

Page created in 0.238 seconds with 22 queries.