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Author Topic: Harley warranty policies  (Read 3080 times)

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TN

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« Last Edit: August 11, 2022, 09:32:41 PM by TN »
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Wut the hell was that maneuver

Landshark

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Re: Harley warranty policies
« Reply #1 on: June 23, 2022, 11:01:49 PM »

It’s about time.  Harley has been sticking it to their customers this way for years.  Renews my faith in the system.
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GregKhougaz

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Re: Harley warranty policies
« Reply #2 on: June 24, 2022, 12:22:15 AM »

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SHRADER

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Re: Harley warranty policies
« Reply #3 on: June 24, 2022, 05:53:20 AM »

Glad to see the ruling but what I don't see is some type of retribution or penalty for all the years of basically scamming their customers.

I know it would be difficult to try to devise a suitable penalty, but in the absence of some monetary loss they got away with their crooked practices, and reaped the rewards, free of charge.

Maybe it will come after the public comment period or in the form of a class action suit.
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TN

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Re: Harley warranty policies
« Reply #4 on: June 24, 2022, 07:05:48 AM »


"The proposed consent agreement will be opened to public comment for 30 days, after which the FTC will decide whether to make it final.”


The thirty day period gives HD time to plea their case also, yes this is long overdue but the final outcome remains to be seen. What is interesting is Westinghouse is mentioned also, so this is not just singling out HD. Curious to the amount of comments, cases and such reported to the FTC durning this 30 day period.
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Wut the hell was that maneuver

Twolanerider

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Re: Harley warranty policies
« Reply #5 on: June 24, 2022, 11:44:39 AM »

The right to repair requirements that is part of this proposed ruling and the non-interference with aftermarket/independent supplies that is part of this proposed ruling will, hopefully, cause Mother Harley to relax on the online sales prohibitions and the sales from dealerships to independent shops.  One can hope.
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D-N-D

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Re: Harley warranty policies
« Reply #6 on: June 24, 2022, 02:47:55 PM »

Wow !! That's big if it goes though !!! I like it.
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Hondo2doc

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Re: Harley warranty policies
« Reply #7 on: June 25, 2022, 11:40:47 AM »

So does this mean I can use TTS masteetune or Thundermax and not void my warranty?

The Harley race tuner that I have to use for my 131 sucks

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Twolanerider

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Re: Harley warranty policies
« Reply #8 on: June 25, 2022, 11:55:23 AM »

So does this mean I can use TTS masteetune or Thundermax and not void my warranty?

The Harley race tuner that I have to use for my 131 sucks

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Very likely no.  Right to "repair" is not a privilege to alter.  Those are not the same thing.
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TN

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Re: Harley warranty policies
« Reply #9 on: June 26, 2022, 10:10:51 AM »

The right to repair requirements that is part of this proposed ruling and the non-interference with aftermarket/independent supplies that is part of this proposed ruling will, hopefully, cause Mother Harley to relax on the online sales prohibitions and the sales from dealerships to independent shops.  One can hope.


That is the best we can hope for. Surdyke is still doing online sales with discounts,  I’m sure there is a disclaimer somewhere about not doing business with an independent shop. The point about voiding warranty because of aftermarket parts is important also.
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Wut the hell was that maneuver

Jbbrown73

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Re: Harley warranty policies
« Reply #10 on: June 28, 2022, 09:57:35 AM »

TN are you authorized to perform warranty work?
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Carterville, (Southern) Illinois (that would be 350 miles south of Chicago)

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Re: Harley warranty policies
« Reply #11 on: June 28, 2022, 11:10:24 AM »

TN are you authorized to perform warranty work?



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TN

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Re: Harley warranty policies
« Reply #12 on: June 28, 2022, 04:12:59 PM »

TN are you authorized to perform warranty work?

 I am sir, mine has a lifetime warranty on labor, authorization provided upon request.

 



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KGB, I’d still mount and balance your tires as previously offered.


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Wut the hell was that maneuver

KGB

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Harley warranty policies
« Reply #13 on: June 28, 2022, 06:28:29 PM »

Little far for me, but I appreciate the offer, I may wait until a lifer goes out then you can take care of that for me, under goodwill policy


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« Last Edit: June 28, 2022, 06:30:40 PM by KGB »
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TN

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Re: Harley warranty policies
« Reply #14 on: June 29, 2022, 06:39:43 AM »

Little far for me, but I appreciate the offer, I may wait until a lifer goes out then you can take care of that for me, under goodwill policy


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Goodwill policy here requires we consume a bottle of premium agave at some point :pineapple:

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Wut the hell was that maneuver
 

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