B B
That would absolutely be the END- if the dealder sells it and installs it I damn straight expect the MOCO to support their representative franchisee as if the transaction was done in downtown Milwaukee-IMHO
Do you seriously know someone that got this circle jerk handed to them?
Much if not all of what B B is talking about has been a response to the crackdown on shops modifying emissions related systems. There have been widely reported cases in CA where shops have been hit with major fines and threatened with the loss of business licenses. The early knee-jerk response from many dealers was to stop doing any kind of modifications that weren't blessed by CARB and the EPA, and to refuse to even work on modified bikes much less cover them under the terms of the warranty. I would expect those overreactions to moderate over time, just as they did in the auto business back when emissions regs went into effect.
BTW, as a franchisee the dealer has absolutely no right to abridge, change, modify, or otherwise mess with the factory warranty. If the dealer installs nonstandard parts that are not approved by the MoCo, and that part either fails or causes another failure, the MoCo has no obligation to honor the warranty just because a franchised dealer sold and installed the part. As Scott mentioned, if the nonstandard part wasn't the cause of the failure then it's presence becomes moot under Federal law. However, that doesn't mean you won't still have to fight for your rights. Nothing I've ever experienced in the world of Harley has come automatically or easily. Many of the dealerships will still try to jerk you around even though the law is on your side, and the MoCo has been known to try to BS customers as well.
Jerry