This is from the Safercar.gov website today. Nothing about the items that were on the youtube video but that might be what's discussed when the owner contacts BMW.
Report Receipt Date: JUN 12, 2014
NHTSA Campaign Number: 14V320000
Component(s):
Potential Number of Units Affected: 950
All Products Associated with this Recall
Vehicle MakeModelModel Year(s)BMWR1200 RT2014
Details
1 Associated Document
Manufacturer: BMW of North America, LLCSUMMARY:
BMW of North America, LLC (BMW) is recalling certain model year 2014 R1200 RT motorcycles manufactured November 27, 2013, to May 5, 2014. The affected vehicles have a Dynamic Electronic Suspension Adjustment (ESA) rear shock absorber. The piston rod within the rear shock absorber can break without warning, causing loss of stability.
CONSEQUENCE:
If the piston rod breaks it will cause loss of stability, increasing the risk of a vehicle crash.
REMEDY:
BMW will notify owners, and dealers will replace the Dynamic ESA shock absorber, free of charge. The recall is expected to begin in July 2014. Owners may contact BMW Customer Relations at 1-800-525-7417. Note: Owners are advised not to ride their motorcycles until they have been remedied.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
www.safercar.gov.