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[drgmis16]

While on trip recently noticed that when making a call with the HD Boom helmet headset, it was very difficult to hear.  The volume was adjusted to maximum and people could hear me fine.  Switched the music to headset and that was fine.  The part person suggested that the J&M would be a better one.  Do not do enough travel to switch to the Bluetooth arrangement and really prefer plugging in.  Are there any settings that need to adjust or should remove the HD Boom and get the J&M headset?  The turn prompts were not being heard also even though it was checked as being active.  Is there another way to get the navigation prompts to be heard?  Can usually look at the display but having the audible prompts would be helpful especially if there is traffic.

[ultrafxr]

I’ve used J&M for many years with great success and enjoyment. Got a new helmet a while back and before moving my J&am headset over to the new helmet I thought I try out the H-D factory headset that came with my bike. Hated it. Could not hear any of the audio nearly as well. I do have hearing loss but can hear all audio-music, intercom, CB, nav prompts and phone just fine. Quickly installed the J&M in my new helmet.


Sent from my iPhone using Tapatalk

[Cat Eye]

Not sure if this applies to your setup....I have found that on some Bluetooth headset used with a phone that the phone volume control is also a factor for the overall volume.  In other words, check to see that your phone volume is all the way up.

[CVODON]

My HD Headset works great. I had a buddy give me the latest J&M and I removed the HD and installed the J&M (Supposed to be so much better you know) We both thought it sounded hollow when talking and the music just was not as good as the HD. Switched back to HD and returned the J&M to friend. That being said, no problem with hearing or being heard on either, makes me think you may have a problem, I would plug in a buddies helmet that has headphones and see what it does before buying anything.

[Joel]

Try turning the volume up as the prompts are being given.  That is what helped with mine.
Than when on a call adjust the volume as the other person is talking.

[ultrafxr]

This is probably a bit like an oil thread.  Yikes.  Or a thread about the best seat.  Everyone is different and no doubt their own experiences lead them to what works best for them.  I can only relate mine and want to add that I've always used the J&M Elite series headsets as they do make more than one and the Elite is the top of the line. 

[iski]

This is probably a bit like an oil thread.  Yikes.  Or a thread about the best seat.  Everyone is different and no doubt their own experiences lead them to what works best for them.  I can only relate mine and want to add that I've always used the J&M Elite series headsets as they do make more than one and the Elite is the top of the line.

x2

[rayson56]

Are you sure that you have the "prompts" turned from speakers to headset in your bike SETTINGS as well as the music?