Spyder, on a very main drag, within 2 miles of the house. Divided four lane road. Not sure where the rock came from initially, but we have a lot of water around us. My guess would be it originally was in the tire of a truck that had loaded or unloaded a boat at one of the many ramps around here. But heck if I know where it came from. Jamey was bugging me about the height of the windshield after that. I had just been talking about getting it cut down so I can see over it. He thinks I might just want to keep sitting below it. Even in real bad rain, I can see through it good enough to keep the bike between the lines and I seldom get bugs in my face, but wham!
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Now I just checked my email before posting this and I got a response already from Panoptx. Now if this is not an example of exemplary service, I don't know what is. This is what they said.
Candy,
Please send them back to us for a no charge lens replacement. The cost of the foam is $25.00 plus $7.50 shipping and handling. The turn around time is 2 to 3 days from the time we receive them. You can pay by personnel check, money order, Visa, MasterCard, or American Express.
Thanks, Ernie
ernie@panoptx.com
Send glasses to:
Panoptx Inc.
1252 Quarry Lane
Pleasanton, Calif. 94566
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This is what I told them;
Hi, My husband and I are avid motorcyclists and we both have your 550117, Chubasco CV Black, Day and Night, Windless Eyewear. We ride about 15 - 20,000 miles a year, so avid may even be an understatement. They are superior goggles. On Saturday on the way home from a 300 mile ride, a stone flew up from a vehicle in front of us and hit me right in my left lens. Thank God I had the goggles on, but it caused the lens to fly out and I could not locate it. Is there any way to get only the lens? I see that I could send my goggles for repair to
Panoptx Inc. 1252 Quarry Lane, Pleasanton, CA 94566 and for $50.00 plus $7.50 shipping and handling I could have them repaired. But My lining is getting very worn out too, can that be replaced as well? If so, for how much? I'd like to rush the order as I only have the one pair, since they cover all days all weather. I am lost without them.
In fact, I am a often poster on a web forum where people with special bikes like my husband and I both have and I wrote a special review on your goggles. You can see it at;
http://flhrsei.org/cgi-bin/yabb/YaBB.cgi?num=1111645237/34#34. I am Mrs. WeCVO.
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Candy
Might have helped...... might not have, but boy am I a happy camper. The price for foam is $25.00 plus $7.50 shipping and handling and the company replacing the lens for free. Wonderful.