Rob our local BMW dealer closed a few years ago. Owners usually go to Jacksonville - a 2 1/2 hour ride - to find out the parts they need will be delivered in a month or 2.
I'm fortunate, my BMW dealership is only 8 miles from my home. A really nice motorcycle dealership with a focus on riding and the customer.
I've learned a lot about the differences between HD and BMW. Like them both for different reasons. Both have pros and cons.
The BMW cons do include slower access to some parts. It simply takes more time for parts to ship from Germany. That said, a good percentage of needed parts are here in the states. Another con is the price of new OEM parts. Much higher than HD.
The pros include durability, performance, handling, ride and comfort off the showroom floor. A longer warranty ( 3 years ) and low cost extended service contracts compared to HD.
Comes down to what's most important to you. Harley has the most dealerships, open 7 days a week. The best motorcycle social group, HOG. Harley offers more choices, personalization, more bling and I would say style. It also has a great sound.
BMW is focused on one thing, the riding experience. Performance, handling, brakes and comfort. A bike you can enjoy for 10 hours a day on the road. The dealerships are also focused on activities but not to the degree of HD.
In a perfect world I would own Both, maybe a Triumph too.
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